Before You Call For Service - GE Profile GSH6LGZ Owner's Manual And Installation Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration
is normal)
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and
a larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Divider between
refrigerator and freezer
compartments
feels warm
Automatic icemaker
does not work
34
Possible Causes
Refrigerator in defrost cycle.
Either or both controls set to OFF. • Set the controls to a temperature setting.
Refrigerator is unplugged.
The fuse is blown/circuit
breaker is tripped.
The refrigerator is in
showroom mode.
Rollers need adjusting.
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature controls set
at the coldest setting.
Temperature control not set
cold enough.
Warm weather or frequent
door openings.
Door left open.
Door left open.
Too frequent or too long
door openings.
Automatic energy saver
system circulates warm
liquid around front edge
of freezer compartment.
Icemaker power switch
is in the OFF position.
Water supply turned off or
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
What To Do
• Wait about 30 minutes for defrost cycle to end.
• Push the plug completely into the outlet.
• Replace fuse or reset the breaker.
• Unplug the refrigerator and plug it back in.
• See Rollers.
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• See About the controls.
• Set the temperature control one step colder.
See About the controls.
• Check to see if package is holding door open.
• Check to see if package is holding door open.
• This helps prevent condensation on the outside.
• Set the power switch to the ON position.
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely
cool down.
• Level cubes by hand.
• Turn off the icemaker, remove cubes and turn
the icemaker back on.