Troubleshooting - Lectron Level 1 User Manual

Troubleshooting

Please refer to this troubleshooting guide for possible solutions to common errors
or difficulties when charging your vehicle using the portable charger.
Problem
Charging Indicator does
not illuminate.
Vehicle will not charge.
Fault Indicator remains
solid.
Fault Indicator is blinking
rapidly.
Need help? Send us an email at: contact@ev-lectron.com
Possible Cause
No power to the charger.
Charger internal failure.
Charge Coupler is not inserted into the
vehicle.
Vehicle is not in a state to accept any
charge.
Communication error between the
charger and vehicle.
Utility fault.
Above the temperature limit.
Cases:
1. Temperature is too high. The
charger will restart charging when it
cools down.
2. House/socket wiring may be
faulty.
Solution
1. Check the circuit breaker and other circuit loads.
2. Try another wall outlet.
3. Ensure that the charger module (and adapter if
operating in 120 VAC mode) is fully inserted into the wall
outlet.
Contact Lectron Customer Support at
contact@ev-lectron.com for assistance.
1. Inspect the charge coupler.
2. Remove the charge coupler from the vehicle, then
reinsert it into the vehicle receptacle until it clicks.
Verify that the vehicle charge timer is set to permit
charging. Refer to the vehicle owner's manual for charge
timer instructions.
Contact Lectron Customer Support for assistance.
1. Disconnect the charger module from the wall outlet,
then reconnect it.
2. If the condition persists, have a qualified electrician
inspect the ground circuit of the wall outlet.
1. Inspect the charger module for overheating.
a. Carefully unplug the charger module from the
wall outlet and allow to cool.
b. If the condition persists, contact Lectron
Customer Support at contact@ev-lectron.com
for assistance.
2. Disconnect the charger from the wall outlet.
3. Have a qualified electrician inspect the wall outlet
and adapter.
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