59
59
Troubleshooting
Power
Symptom
The power does not turn
on.
Battery life is short.
The player cannot charge
the battery.
Charging completes very
quickly.
Cause/Remedy
The HOLD switch is set to the direction of the arrow ( ).
Slide the HOLD switch to the opposite direction of the
arrow () ( page 7).
If you press the button immediately after turning off the
player, the player does not start due to the shutting down
process. Wait for a few seconds, then turn on the power.
The remaining battery power is insufficient.
Charge the battery power by connecting to the computer
( page 14). If the player does not react, even after
charging the battery, press the RESET button to reset the
player ( page 56).
There is not enough free space in the built-in flash memory.
Delete unnecessary files and folders until the total number
of files is 2,640 or less, and the total number of folders is 500
or less.
At least 20 MB of free space is necessary to function normally.
If you want to check the free space, open [My Computer] or
[Computer] – [WALKMAN], right-click [Storage Media]*
to display the menu, and then select [Properties].
*
Data hierarchy may differ, depending on your computer
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environment.
The operating temperature is below 5 °C (41°F).
Battery life becomes shorter due to the battery
characteristics.
This is not malfunction.
Battery charging time is not enough.
Charge the battery until
By adjusting the settings or managing the power supply
properly, it is possible to save battery power and use the player
for a longer time ( page 52).
The battery needs to be replaced.
Consult your nearest Sony dealer.
Copyright-protected contents are being played.
When copyright-protected contents are played, battery life
may be shorter.
The player is not connected to a USB connector on your
computer properly.
Disconnect the player, and then reconnect it.
The battery is charged in an ambient temperature outside the
range of 5 °C (41°F) to 35 °C (95°F).
Charge the battery in an ambient temperature of between
5 °C (41°F) to 35 °C (95°F).
Your computer is not on.
Turn on the computer.
Your computer enters Sleep or Hibernate status.
Release the computer from Sleep or Hibernate status.
If the battery is already almost fully charged when charging
begins, little time is needed to reach full charge.
appears.
Continued
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