Checking the printer and computer connection
If you have problems with the printer, the cause may be in the hardware you are using to
connect the printer and computer.
• If you are using a switching device, USB hub or external buffer, discon-
nect the device and connect the printer directly to the computer again. If
you can print normally with the direct connection, contact the manufac-
turer of the device.
• The printer cable may be faulty, or you may be using the wrong type of
cable. Replace the printer cable and try again.
Troubleshooting - Avoiding Problems
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