Table of Contents
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You Think There is a Problem
If the solutions below do not remedy your problem, contact the retail outlet or a Canon Customer
Support center.
Printer and Power Source
Power Will Not Turn on
Has the plug come out of the power outlet?
•
Is the connector of the power cord securely connected to the printer's AC IN
•
terminal?
•
Did you press
Printing Problems
Cannot Print
•
Is the printer power turned on?
Is the printer connected to more than one device?
•
Do not simultaneously connect to a camera, memory card or computer.
Is the cartridge loaded correctly?
•
•
Is the ink sheet slack?
Has the printer overheated?
•
The printer will temporarily stop when it exceeds a certain temperature. This is not a
malfunction. Wait until the temperature drops and the printer resumes. If the printer is
connected to a computer when this happens, a message will appear on the computer
display. Do not cancel the print. Wait until printing resumes.
Printing from Memory Cards
Is the memory card inserted all the way into the slot with the label facing front?
•
Does the image data conform to the Design rule for Camera File system?
•
•
Some memory cards require a specific adapter. Have you inserted the memory card
directly into the card slot without first inserting the card into the adapter?
Printing from Cameras
Is the printer connected to the camera correctly?
•
1
long enough?
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