Troubleshooting - Shark Navigator Pet ZU62ANZ Owner's Manual

AVAILABLE ACCESSORIES FOR PURCHASE
Duster Crevice Tool
A
Two cleaning tools in one. The crevice tool
gives you extended reach to clean in tight
spaces, while the soft brush is ideal for
dusting delicate surfaces.
Wide Upholstery Tool
B
The wide cleaning path helps remove pet
hair, dust, and large debris from mattresses,
couches, curtains, lampshades, and other
delicate upholstered surfaces.
Hair Removal Multi-Tool
C
This convertible tool offers two ways to
get rid of hair. Run the ridged brush over
carpets to remove stuck-on hair, or detach
the brush to use the upholstery tool to clean
furniture and delicate surfaces.
Pet Power Brush
D
The turbine brush loosens and removes
pet hair and debris from carpets, and
powerfully deep-cleans dander out of
upholstery and other surfaces.
Under-Appliance Wand
E
Clean under and behind hard-to-move
appliances and furniture with this adjustable
36" tool. Flip the extension piece over to
clean the underside of appliances.
NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's
configuration. To order additional accessories, visit sharkclean.com.au or sharkclean.co.nz
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Vacuum is not picking up debris. No suction or light suction.
A
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any
blockages found.
(Refer to Checking for Blockages section for more information.)
• If any string, carpet fibers, or hair is wrapped around the brushroll, extend cleaning time to
allow the self-cleaning brushroll to remove it.
– If some hair or fibers remain wrapped around brushroll after continued use, remove the
floor nozzle cover and carefully cut debris with scissors and remove from brushroll. See
B
Maintenance section for more information.
Vacuum lifts area rugs.
• Make sure Power/Surface switch is set to Hard Floor (setting I).
• Reduce suction slide to the 'MIN' setting.
Brushroll does not spin in carpet cleaning mode.
• If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum.
Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,
and turn on power.
C
• With the power on, recline the handle, which will automatically turn on the brushroll.
• Ensure that the Power/Surface switch is set to Carpet (setting II) for brushroll
to spin.
Vacuum turns off on its own or indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn the suction motor off. Perform
the following steps to restart the thermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning and
Replacing the Filters.).
3. Check for blockages in hose, wand, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
D
5. Plug in vacuum and turn it on.
E
For all other issues, please call Customer Service AU 1800 099 385 or NZ 0800 112 660.

TROUBLESHOOTING

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