Page 1 Sony notebook user guide P C G - G R X 5 1 6 S P...
Page 2: Read This First
Macrovision Corporation. Reverse engineering or disassembly is prohibited. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user licence agreement.
Page 3 Smart Capture, SonicStage, Sony Notebook Setup, UI Design Selector, VAIO Edit Components, Memory Stick, the Memory Stick logo, VAIO and the VAIO logo are trademarks of Sony Corporation. The Windows and Windows XP Professional logo are registered trademarks of Microsoft Corporation.
Page 4: Safety Information
Owner's record The serial number and model number are located on the bottom of your Sony notebook. Record the serial number and the model number in the spaces provided here. Refer to the model number and serial number if you call VAIO-Link.
Page 5 Do not use the modem or a telephone to report a gas leak in the vicinity of the leak. To change the backup battery, please contact your nearest Sony Service Centre. Before you connect peripherals, turn off the computer and all peripherals.
Page 6 Read this first Connectivity Never install modem or telephone wiring during a severe lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Be cautious when installing or modifying telephone lines. Use your notebook only with the supplied AC adapter. To disconnect your notebook completely from mains voltage, unplug the AC adapter.
Page 7: Regulatory Information
Read this first Regulatory information Sony hereby declares that this product is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC (radio equipment and telecommunications terminal equipment Directive). This product complies with EN 55022 Class B and EN 55024 for use in following areas: residential, commercial and light-industrial.
Page 8 Read this first Disposing of lithium ion batteries Do not handle damaged or leaking lithium ion batteries. Dispose of promptly and properly. Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. The battery pack used in this device may present a fire or chemical burn hazard if mistreated.
Page 9 Portability - The rechargeable battery pack provides hours of use without AC power. Sony audio and video quality - A high-resolution LCD screen enables you to take advantage of today’s advanced multimedia applications, games, and entertainment software. Multimedia features – Enjoy audio and video CDs.
Page 10: Documentation Pack
A Troubleshooting Guide, where you will find all the basic information you need to start using your notebook, as well as troubleshooting and VAIO-Link information; Your Sony Guarantee conditions; A Safety Regulations flyer; A Modem Regulations flyer.
Page 11 Welcome Refer to your Software Guide for information on the bundled software and the Sony applications. About the Software on your computer is a short description of the features of the software pre- installed on your system. Using Video software explains how to use Sony video software: DVgate, MovieShaker and Smart Capture.
Page 12 Welcome Your notebook and its accessories The following hardware items* are in the box: Main unit Product recovery CD-ROMs Documentation pack AC adapter Rechargeable battery pack * See the Specifications online document. Weight saver Phone plug (country-specific) Phone cable Power cord CD-RW/DVD-RW...
Page 13: Ergonomic Considerations
Welcome Ergonomic considerations You will be using your notebook as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations to both stationary and portable environments: Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touchpad, or external mouse.
Page 14 Welcome Viewing angle of the computer’s display – Use the display’s tilting feature to find the best position. You can reduce eyestrain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well. Lighting –...
Page 15: Table Of Contents
Using your notebook Using your notebook This section describes how to start using your computer and how to use your computer’s internal and external devices. Locating controls and connectors Connecting a power source Starting your notebook Shutting down your notebook Using the keyboard Using the touchpad Using the Jog Dial™...
Page 16: Locating Controls And Connectors
Using your notebook Locating controls and connectors Right Battery bay (page 21) Hard disk drive Ventilation slot Headphone connector (page 76) Microphone connector (page 77) USB port (page 79) Do not cover the ventilation slot when the computer is on.
Page 17 Using your notebook Left Memory Stick™ slot USB port i.LINK™ (IEEE1394) S400 port PC Card slots Multipurpose bay (for weight saver or second battery with weight saver or removable CD-RW/DVD-RW drive) (page 48) (page 79) (page 85) (page 45) (page 65) (page 61) (page 25)
Page 18 Using your notebook Front Memory Stick™ indicator (page 33) Num Lock indicator (page 33) Caps Lock indicator (page 33) Scroll Lock indicator (page 33) Power indicator (page 33) Battery 1 indicator (page 33) Battery 2 indicator (page 33) Hard disk drive indicator (page 33) LCD screen (page 34)
Page 19 Using your notebook Back Ventilation slot DC In Ethernet connector (network) Monitor/VGA connector There is a ventilation slot located on the left side of the back panel. Do not cover the ventilation slot when the computer is on. Printer connector (page 20) USB port (page 87)
Page 20 Using your notebook Bottom Port replicator connector cover Memory module cover Multipurpose bay release lever (page 67) (page 105) (page 65)
Page 21: Connecting A Power Source
Using your notebook Connecting a power source You can use either an AC adapter or a rechargeable battery pack as a power source. Using the AC adapter To use the AC adapter, proceed as follows: Plug the cable attached to the AC adapter (1) into the DC In connector (2) on the computer. Plug one end of the power cord (3) into the AC adapter.
Page 22: Using The Battery Pack
Using your notebook Using the battery pack You can use one or two batteries as a source of power. You can insert the second battery pack into the multipurpose bay on the left side of the computer. Additional battery packs are available as a separate option.
Page 23 Using your notebook Charging the battery pack To charge the battery pack, proceed as follows: Connect the AC adapter to the computer. Insert the battery pack. The computer automatically charges the battery (1) (the battery indicator (2) light flashes in a double blink pattern as the battery charges).
Page 24 Using your notebook When the battery is running out of power, both the battery and power indicators blink. Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.
Page 25 Using your notebook Removing the battery pack To remove the battery pack, proceed as follows: Turn off the computer. Open the cover of the battery bay. Pull out the battery pack. Close the cover of the battery bay. You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode.
Page 26 Using your notebook Using the second battery pack You can purchase a second rechargeable battery pack. With two battery packs, you can extend the time you use your computer with battery power. When using two battery packs, the battery pack you insert first, charges first.
Page 27 Using your notebook Slide the eject lever on the bottom of the weight saver toward the front of the computer to lock it. If you attach two battery packs, you can remove one of them without shutting down the computer. When removing one battery pack, make sure that the other battery pack indicator is on.
Page 28 Using your notebook Removing the second battery pack To remove the second battery pack, proceed as follows: Slide the multipurpose bay release lever on the bottom of the computer in the direction of the arrow. Remove the weight saver. Pull out the battery pack. Reinsert the weight saver.
Page 29: Starting Your Notebook
Using your notebook Starting your notebook To start your computer, proceed as follows: Slide the LCD lock lever (1) in the direction of the arrow, and lift the cover. Press the power button (2) of the computer until the green power indicator (3) light turns on. If necessary, press <Fn>+<F5>...
Page 30: Shutting Down Your Notebook
Using your notebook Shutting down your notebook It is important that you shut down your computer properly so you do not lose unsaved data. To shut down your computer, proceed as follows: Click the Start button. Click Turn Off Computer. The Turn off computer screen appears.
Page 31: Using The Keyboard
Using your notebook Using the keyboard Your keyboard is very similar to a desktop computer’s, but has additional keys that perform specific notebook-related tasks.
Page 32 Using your notebook Keys Escape key (1) Function keys (2) Print Screen key (3) Correction keys (4) Navigation keys (5) Application key (6) Numeric keypad area (7) Operator keys (8-11-12) ® Windows key (9) <Fn> key (10) Descriptions The <Esc> (Escape) key is used to cancel commands. The twelve function keys along the top of the keyboard are used to perform designated tasks.
Page 33 Using your notebook Combinations and functions with the <Windows> key Combinations + F1 + Tab + Ctrl + F Shift + <Fn> + + Insert Functions Displays Help and Support Centre. Switches the selected button on the taskbar. Displays My Computer. Displays the Search Results window to find a file or folder.
Page 34 Using your notebook Indicators Indicator Power Battery 1 Battery 2 Memory Stick™ Light Hard disk Num Lock Caps Lock Scroll Lock Functions Power on: lights green. Standby mode: flashes umber. Hibernate mode: turns off. Indicates the status of the battery inserted in the battery bay on the right side of the computer. Indicates the status of the battery inserted in the battery bay on the left side of the computer.
Page 35 Using your notebook Combinations and functions with the <Fn> key Combinations/Feature <Fn> + (ESC): Standby <Fn> + (F3): speaker switch <Fn> + (F4): speaker volume <Fn> + (F5): brightness control <Fn> + (F7)*: switch to the external display <Fn> + (F8)* <Fn>...
Page 36: Using The Touchpad
Using your notebook Using the touchpad The keyboard contains a cursor-pointing device, your touchpad (1). You can point to, select, drag, and scroll objects on the screen using the built-in touchpad. Action Description Point Slide one finger on the touchpad to place the pointer (2) on an item or object.
Page 37: Using The Jog Dial
Using your notebook Using the Jog Dial™ Your computer is equipped with a Jog Dial™ (1). You can turn (2) and press (3) the Jog Dial™ to scroll the window, select software, adjust the internal speaker volume, and so on.
Page 38 Using your notebook To launch the Jog Dial Navigator software, click Start, All Programs, then Jog Dial Navigator, and choose the feature you want. The Jog Dial Navigator software includes the following features: Dial Up Tool Folder Browser Jog Dial Setting PowerPanel VAIO Setting Window Switcher...
Page 39 Using your notebook Starting Jog Dial Navigator To launch Jog Dial Navigator, proceed as follows: Press the Jog Dial™. Double-click the Jog Dial Navigator icon The Jog Dial Indicator window appears at the top of the screen. Right-clicking the Jog Dial Navigator icon in the taskbar will give you additional options. Using the Indicator window This window is the initial window of Jog Dial Navigator and can be displayed on the desktop at all times.
Page 40 Using your notebook LCD area Close button Jog Dial Navigator icon Switching modes When you are working in an application supporting the Jog Dial Navigator functions, you can use either Scroll mode or Application mode. By switching modes, you change the functions that can be performed using the Jog Dial™.
Page 41 Using your notebook Application mode To switch from Scroll mode to Application mode, proceed as follows: Press the Jog Dial™. Click APPS in the Indicator window. This mode is used for operations other than scrolling. Depending on the application you are working in, you will see either the Jog Dial Navigator or the Jog Dial Guide displayed on the right-hand side.
Page 42 Using your notebook Software not supporting Jog Dial Navigator Even if the software in use does not support the Jog Dial Navigator functions, you can scroll the window or adjust the window size. Action Turn the Jog Dial™ Press the Jog Dial™ Press <Alt>...
Page 43 Using your notebook Using the Jog Dial Launcher To start the Jog Dial Launcher, proceed as follows: In the Indicator window, click the arrow icon on the left Click the Jog Dial Navigator symbol on the right The Jog Dial Launcher window appears. Rotate the Jog Dial™...
Page 44: Changing Jog Dial Navigator Settings
Using your notebook Changing Jog Dial Navigator settings You can change the operation and display of the Jog Dial Navigator with the options in Jog Dial Setting. To display the Jog Dial Setting dialog box, proceed as follows: Right-click the Indicator window or the Jog Dial Navigator icon Setting from the menu.
Page 45 Using your notebook This sets the sound effects for the Jog Dial window display and Jog Dial functions. Display/Sound tab Enabling moving animation: This enables or disables the animation effects during Jog Dial window display. Transparency: You can drag the slider left or right to set the transparency of the Jog Dial window. Sound when pressing Jog Dial: This specifies the sound file that is played when the Jog Dial is pressed.
Page 46: Using Pc Cards
Use the lower slot for PC Type III cards. Some PC Cards may require you to disable idle devices when using the PC Card. You can use Sony Notebook Setup to disable devices. Be sure to use the most recent software driver provided by the PC Card manufacturer.
Page 47: Removing A Pc Card
Using your notebook If an “!” mark appears on the Device Manager tab in the System Properties dialog box, remove the software driver and then reinstall it. You do not need to shut down the computer before inserting or removing a PC Card. Do not force a PC Card into the slot.
Page 48 Using your notebook If you unplug the PC Card from the computer when it is still turned on, your system might crash and you might lose data that you did not save before. Before you remove the PC Card, click the PC Card icon in the taskbar and close the card. Close any applications that use the PC Card before removing the card.
Page 49: Using Memory Stick
The generic Memory Stick™, coloured blue. The MagicGate Memory Stick™, coloured white. You can purchase Memory Sticks™ from the Sony Style website (http://www.sonystyle-europe.com), or from your local Sony dealer. Why Memory Stick™? Sony's vision is to expand the world of communication, promoting the portability of digital data. The Memory Stick™...
Page 50 Using your notebook The main advantages of the Memory Stick™ are its: Compactness: with dimensions of just 21.5 mm (W) x 2.8 mm (H) x 50 mm (D), compatible products can also be small, lightweight and attractive in their design. Capacity: Its data capacity far exceeds that of a floppy disk.
Page 51 Using your notebook Generic Memory Stick™ The original Memory Stick™, blue in colour, can be used to record image data taken with digital still cameras, etc. or data from the PC. With it, you can record, play back and transfer various kinds of data at any given time.
Page 52 Using your notebook MagicGate Memory Stick™ The MagicGate Memory Stick™, white in colour, records PC and image data just like its blue counterpart; the difference is it uses the MagicGate copyright protection technology. With this type of Memory Stick™, also called the MG Memory Stick™, you can enjoy the following features: 32, 64 and 128 MB capacity versions.
Page 53 MagicGate is a copyright protection technology that complies with the standards set by SDMI (Secure Digital Music Initiative, an organization working to draw up industry standard specifications in order to protect copyrights of digital music). logo indicates the copyright protection system devised by Sony. It is not meant to guarantee compatibility with other media. MagicGate MagicGate refers to the copyright protection technology used by the MagicGate Memory Stick™...
Page 54 (SDMI) to study technology for protecting copyrights during the electronic distribution of music. Sony offers the MagicGate Memory Stick™ and Memory Stick™ Walkman with a copyright protection function that complies with SDMI standards, thereby providing an environment where individuals can record and enjoy third-party music data without worrying about copyright infringement.
Page 55 Using your notebook Sony mobile phones Digital printers AIBO the Sony Entertainment Robot To find out more about the products available in your country, go to: http://www.sonystyle-europe.com Write-protecting a Memory Stick™ Memory Sticks™ are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting.
Page 56: Inserting A Memory Stick
Using your notebook Inserting a Memory Stick™ To insert a Memory Stick™, proceed as follows: Once you have stored your data from your digital device, insert the Memory Stick™ with the arrow facing up and toward the Memory Stick™ slot. Carefully slide the Memory Stick™...
Page 57: Removing A Memory Stick
Using your notebook Removing a Memory Stick™ To remove a Memory Stick™ proceed as follows: Check that the access light is off. Push the Memory Stick™ in towards the notebook. The Memory Stick™ ejects. Pull the Memory Stick™ out of the slot. Always remove the Memory Stick™...
Page 58: Using The Modem
Using your notebook Using the modem Your notebook is equipped with an internal modem. You need to connect to a phone line to take advantage of online services and the Internet, as well as to register your computer and software online, and to contact VAIO-Link. To connect a phone line, proceed as follows: Plug one end of the phone cable (1) into the phone line jack on the computer.
Page 59: Using The Correct Phone Plug
Using your notebook Using the correct phone plug If there are two phone plugs in the box, make sure you use the correct one for the country you are in, as follows: UK: The connector can be identified by its cuboid shape and flat pins.
Page 60: Using Power Saving Modes
Using your notebook Using power saving modes When you use a battery as the source of power for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.
Page 61: Using Hibernate Mode
Using your notebook Using Hibernate mode The state of the system is saved on the hard disk and power is turned off. The power indicator light is off in this mode. To activate Hibernate mode, proceed as follows: Press <Fn>+<F12>. The Hibernating screen appears and the notebooks enters Hibernate mode.
Page 62: Using The Cd-Rw/Dvd-Rw Drive
Using your notebook Using the CD-RW/DVD-RW drive Your computer is equipped with a CD-RW/DVD-RW drive. To insert a disc, proceed as follows: Turn on the computer. Press the eject button (1) to open the drive. The tray slides out. Place a disc in the middle of the tray with the label side facing up until the disc clicks into place. Close the tray by pushing it gently.
Page 63 Using your notebook When the computer is in Standby or Hibernate mode, you cannot insert or remove a disc. Be sure to seat the disc firmly over the disc drive hub fingers. If you do not seat the disc firmly, you could damage your disc drive and you may not be able to open the tray.
Page 64 Using your notebook Region codes indicators are labelled on the DVD discs to indicate in which region and on what type of player you can play the disc. Unless a 2 (Europe belongs to region '2') or All (this means that you can play this DVD everywhere in the world) is labelled on your DVD disc or on the packaging, you cannot play the disc on this player.
Page 65 Using your notebook Using the CD-RW/DVD-RW function To burn CDs/DVDs, you can use CD/DVD-RW and CD/DVD-R discs: The CD/DVD-RW (CD/DVD-ReWritable) disc is a data memory medium that can be used to write, erase and rewrite a program or other data. The CD/DVD-R (CD/DVD-Recordable) disc is a data memory medium that can be used to write a program or other data, but once only.
Page 66: Using The Weight Saver
Using your notebook Using the weight saver The weight saver protects the multipurpose bay when it is empty, and secures the second battery or the CD-RW/DVD-RWdrive when they are installed in the multipurpose bay. To attach the weight saver, proceed as follows: If another device is in the multipurpose bay, remove the device.
Page 67: Connecting Peripheral Devices
Connecting peripheral devices Connecting peripheral devices You can add functionality to your computer by connecting or using any of these peripherals. Before you connect peripherals, turn off the computer and all peripherals. Connect the power cord only after connecting all cables. Turn on the computer only after turning on all peripherals.
Page 68: Connecting A Port Replicator
Connecting peripheral devices Connecting a port replicator Your notebook supports the use of an optional port replicator. Attaching a port replicator enables you to connect additional peripherals to your computer, such as a printer or an external display. DC In port USB port Serial port Right line-in and left line-in connectors...
Page 69: Attaching Your Computer To The Port Replicator
When attaching your computer to the port replicator, do not attempt to insert or remove the battery pack. Lifting and turning the computer with the attached port replicator may cause a temporary loss of power. Use the AC adapter that comes with your notebook or the optional Sony adapter.
Page 70: Disconnecting Your Computer From The Port Replicator
Connecting peripheral devices Disconnecting your computer from the port replicator To disconnect your computer from the port replicator, proceed as follows: Stop the connected peripherals using the Unplug/Eject icon in the taskbar. Close the cover and pull the levers on each side of the port replicator to disconnect the computer from the port replicator.
Page 71: Connecting An External Display
Connecting peripheral devices Connecting an external display You can connect an external display to your notebook. For example, you can use your notebook with the following devices: Computer display (monitor); Multimedia computer display; Projector. Turn off your computer and the peripherals, unplug the AC adapter and the power cord before connecting the external display. Connect the power cord after connecting all other cables.
Page 72 Connecting peripheral devices Connecting a computer display You can connect a computer display (monitor) either directly to your notebook or via the (optional) port replicator. To connect a computer display, proceed as follows: Plug the display cable (1) (not supplied) into the monitor/VGA connector (2) port replicator.
Page 73 Connecting peripheral devices Connecting a multimedia computer display You can connect the notebook to a multimedia computer display that includes built-in speakers and a microphone. To connect a multimedia computer display, proceed as follows: Plug the display cable (1) into the monitor/VGA connector (2) replicator.
Page 74: Connecting A Tv
Connecting peripheral devices Connecting a TV You can connect a TV to the notebook or to the optional port replicator. To connect a TV to the notebook, proceed as follows: Plug one end of the audio/video cable (1) (optional) into the AV Out connector (2) (yellow) and the other end into the TV.
Page 75 Connecting peripheral devices To connect a TV to the port replicator, proceed as follows: Attach the port replicator to your notebook. Plug one end of the audio/video cable (1) (optional) into the right and left line-out and the Video out connector (2) and the other end into the Audio Left and Audio Right connectors and the Video connector on your TV.
Page 76: Connecting A Projector
Connecting peripheral devices Connecting a projector You can connect a projector (such as the Sony LCD projector) directly to your notebook or via the port replicator. To connect a projector, proceed as follows: Plug the RGB signal cable (1) into the monitor/...
Page 77: Connecting External Speakers
Connecting peripheral devices Connecting external speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers, proceed as follows: Plug the speaker cable (1) into the headphone connector (2). Plug the other end of the speaker cable into the external speaker. Turn down the volume of the speakers before you turn them on.
Page 78: Connecting An External Microphone
Connecting peripheral devices Connecting an external microphone Your VAIO notebook does not contain an internal microphone. If you need to use a sound input device, for example to chat on the Internet, you need to plug in an external microphone. To connect an external microphone, proceed as follows: Plug the microphone cable (1) into the microphone connector (2) identified by the Make sure your microphone is designed for computer use.
Page 79: Connecting An External Mouse Or Keyboard
Connecting peripheral devices Connecting an external mouse or keyboard You can connect an external mouse or keyboard to the optional port replicator using the PS/2 mouse/ keyboard connector. There is only one PS/2 connector, so you can only connect one external device at the same time.
Page 80: Connecting A Universal Serial Bus (Usb) Device
Connecting peripheral devices Connecting a Universal Serial Bus (USB) device You can connect a USB device (for example, a mouse, floppy disk drive, keyboard, printer) to your computer. Before connecting or disconnecting a USB peripheral, you do not need to shut down the computer. You may need to install software (device drivers) supplied with your USB device before using the USB device.
Page 81 Connecting peripheral devices Connecting a USB floppy disk drive As an optional extra, you can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive, proceed as follows: Choose the USB connector you prefer to use. Plug the USB floppy disk drive cable (1) into the USB connector (2).
Page 82 Connecting peripheral devices To remove a USB floppy disk drive, proceed as follows: If your computer is on, wait until the floppy drive LED indicator turns off and then unplug the USB cable. If the floppy disk drive is not removed properly, your system may crash and you may lose any unsaved data.
Page 83 Connecting peripheral devices Removing a floppy disk To remove a floppy disk, proceed as follows: When you have finished using the floppy disk, wait until the LED indicator (1) turns off and then press the eject button (2) to remove the disk. Before pressing the eject button, make sure that the LED indicator is turned off.
Page 84: Connecting A Printer
Plug the printer power cord into an AC outlet. Before using the printer, you may need to change the Printer settings in the Sony Notebook Setup software. Turn off the printer, unplug the AC adapter and the power cord before connecting the printer.
Page 85 Plug the printer cable (1) supplied with the printer into the printer connector (2) identified by the symbol. Plug the printer power cord (3) into an AC outlet. Before using the printer, you may need to change the Printer settings in the Sony Notebook Setup software.
Page 86: Connecting An I.link™ Device
Connecting peripheral devices Connecting an i.LINK™ device Your computer includes an i.LINK™ (IEEE1394) connector, which you can use to connect to an i.LINK™ device such as a digital video camera recorder or to connect two VAIO notebooks in order to copy, delete or edit files.
Page 87: Connecting A Digital Video Camera Recorder
On Sony digital video cameras, connectors labelled DV Out, DV In/Out or i.LINK™ are i.LINK™-compatible. The Sony digital video camera recorder is an example; your digital video camera recorder may need to be connected differently. If your digital video camera recorder includes a Memory Stick™ slot, you can copy images from it to your computer via a Memory Stick™. To do so,...
Page 88: Connecting To A Network (Lan)
Connecting peripheral devices Connecting two VAIO notebooks You can copy, edit or delete files on another VAIO computer to your computer with an optional i.LINK™ cable. If the second computer has the Windows the second computer has a different operating system (e.g., Windows application such as Smart Connect.
Page 89: Getting Help
Getting help Getting help This section describes how to get help and support from Sony, and provides troubleshooting tips for your computer. Sony support options Sony provides several support options for your computer. Printed documentation supplied with your notebook The printed part of your documentation contains: A Getting Started brochure, where you will find a brief description of the items in your box, some specifications of your notebook, and how to setup your notebook;...
Page 90 Glossary refers to terms used in this manual. Refer to your Software Guide for information on the bundled software and the Sony applications. About the Software on your computer is a short description of the features of the software pre- installed on your system.
Page 91: Other Sources Of Information
Getting help Other sources of information The Online help files that accompany your pre-installed software contain instructions on using the software. VAIO-Link website: if you have any problem with your computer, you can access the VAIO-Link web site. Go to: http://www.vaio-link.com VAIO-Link: Before contacting VAIO-Link, try to solve the problem by reading the User Guides and help files for the peripherals or software.
Page 92: Troubleshooting
Getting help Troubleshooting This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Pleas try these suggestions before contacting VAIO-Link. About the computer and software About the display About CD-ROMs, DVD-ROMs and floppy disks About sound (page 100) About the modem...
Page 93: About The Computer And Software
If the floppy disk drive is empty, proceed as follows to initialize the BIOS: Turn off the computer. Remove any peripheral devices connected to the computer. Turn on the computer and press <F2> when the Sony logo appears. The BIOS setup menu screen appears. Set the date (month/day/year).
Page 94 Getting help Press Enter. Press the arrow keys to select System Time. Set the time (hour:minute:second). Press Enter. Press the arrow keys to select the Exit menu. Press the arrow keys to select Get Default Values and then press <Enter>. The message Load default configuration now? appears.
Page 95 Getting help My computer locks up If you suspect one application is locking your system, you can try to stop it. To do this, press <Ctrl>+<Alt>+<Delete> simultaneously. If you have not changed the default settings, you will enter the Task Manager. Select the application or process that is locking your system, and then click End Task. If the above method does not work or you do not know which application is locking your system, restart the computer.
Page 96: About The Display
If you are using an external serial PS/2 mouse, check that the mouse is plugged into the mouse connector of your optional port replicator. If you are using an optional Sony USB mouse, check that the appropriate driver and software are properly installed.
Page 97: About Cd-Roms, Dvd-Roms And Floppy Disks
Getting help I cannot switch from LCD display to TV and vice versa If a DVD disc is inserted in the CD-RW/DVD-RW drive, remove the disc. About CD-ROMs, DVD-ROMs and floppy disks My CD-RW/DVD-RW drive tray does not open Make sure the computer is turned on. Press the eject button on the disc drive.
Page 98 Getting help I cannot play a DVD-ROM If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you are trying to play is incompatible with the CD-RW/DVD-RW drive on your notebook. The region code is listed on the packaging of the disc.
Page 99 Getting help Why does my CD-RW/DVD-RW drive not record at the highest speed? You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance. If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed from 4x to a lower setting.
Page 100 Getting help The disc tray ejects even when it has been locked into place Ensure that the disc is placed with the label side facing up. The disc may be scratched. Place another disc to see if that is the reason. There may be condensation in the drive.
Page 101: About Sound
Getting help About sound My speakers are not producing sound The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers. The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press the volume. If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
Page 102: About The Modem
Getting help About the modem My internal modem does not work Check that the phone line is plugged into your computer. Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.
Page 103: About Peripherals
Make sure the PC Card is compatible with your version of Windows Use the Sony Notebook Setup utility to disable devices you are not currently using. If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.
Page 104: About Digital Video Captures And Dvgate
Getting help Check the cable to see if you do not have missing of bend pins. Try a printer self test (if available) to see if the printer itself is still functioning properly. For more information, please consult the manual supplied with your printer. Some printers have a specific installation procedure.
Page 105: About I.link™ Devices
Getting help About i.LINK™ devices I cannot establish an i.LINK™ connection between two VAIO computers Disconnect then reconnect the i.LINK™ cable. If you still have no connection after waiting for a while, restart both computers. If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure you perform a full restart before connecting them.
Page 106: Adding And Removing Memory
Precautions Precautions This section describes safety guidelines and precautions to help you protect your computer from potential damage. Your notebook and memory modules use high precision components and electronic connectors technology. To avoid the invalidation of your guarantee by mishandling, it is recommended that: You contact your dealer to install a new memory module.
Page 107 Precautions Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure.
Page 108 Precautions Removing a memory module To remove a memory module, proceed as follows: Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Turn your computer upside down. Open the cover on the bottom by unscrewing the screw (turn counter clockwise).
Page 109 Precautions Adding a memory module To install a memory module, proceed as follows: Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery packs. Wait until the computer cools down. Turn your computer upside down. Open the cover on the bottom by unscrewing the screw (turn counter clockwise).
Page 110 To view the amount of memory, proceed as follows: Turn on the computer. Go to Sony Notebook Setup via the Start menu. The Sony Notebook Setup dialog box appears. In the About this Computer tab you can view the amount of system memory. If the additional memory...
Page 111: Other Precautions
Precautions Other precautions On handling the hard disk (page 111) On handling the LCD screen (page 111) On using power source (page 112) On handling your notebook (page 112) On handling diskettes (page 114) On handling CD-ROMs and DVD-ROMs (page 114) On using the battery pack (page 115) On using earphones...
Page 112: On Handling The Hard Disk
Precautions On handling the hard disk The hard disk has a high storage density and reads or writes data in a short time. On the other hand, it may be easily damaged by mechanical vibration, shock or dust. Although the hard disk has the safety device in itself to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer.
Page 113: On Using Power Source
Precautions The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/ or bright points (red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does not indicate a malfunction. Avoid rubbing the LCD screen, as this can damage the screen.
Page 114 Precautions Direct sunlight, Excessive dust, Moisture or rain, Mechanical vibration or shock, Strong magnets or speakers that are not magnetically shielded, Ambient temperature of more than 35°C or less than 10°C, High humidity. Do not place electronic equipment near your computer. The electromagnetic field of your computer may cause a malfunction.
Page 115: On Handling Diskettes
Precautions On handling diskettes Do not open the shutter manually and touch the surface of the diskette. Keep diskettes away from magnets. Keep diskettes away from direct sunlight and other heat sources. On handling CD-ROMs and DVD-ROMs Do not touch the surface of the disc. Do not drop or bend the disc.
Page 116: On Using The Battery Pack
Precautions On using the battery pack Never leave the battery pack in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
Page 117: On Using Earphones
Precautions On using earphones Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
Page 118 Glossary Glossary This section refers to terms used in this manual. These terms and definitions have been compiled to provide you with a better understanding of your VAIO computer. Term <F1> key 10BASE-T/100BASE-TX ACPI Application recovery Application recovery CD-ROM BIOS CardBus Definition The <F1>...
Page 119 Glossary Term CD-ROM CD-RW DC In Docking station Driver DVD-ROM DVD-RW Ethernet Definition Abbreviation for Compact Disc Read-Only Memory. A high-capacity optical disc, usually 650 MB in size, capable of being read from but not written to. Short for Compact Disc-ReWriteable. Compact Disc that can be used to write or rewrite data to it.
Page 120 The EULA can be found in the Read this first section at the beginning of the software guide or directly on the VAIO desktop. i.LINK™ is Sony’s version of the IEEE 1394 standard for high-speed digital serial interface. The standard is regarded in the audio/video and IT industries as the most suitable interface for connecting computers and digital audio/video devices (such as digital cameras etc.).
Page 121 Glossary Term MAPI maximum RAM Motherboard MPEG Operating system Partition PC Card Definition Short for Messaging Application Program Interface. A Microsoft Windows interface enabling you to send e-mail messages. It allows e-mail access and distribution among applications. MAPI-compatible applications include a Send Mail or Send in the File menu of the application.
Page 122 Glossary Term PCMCIA Pixel Port replicator Processor Product recovery CD-ROM PS/2 PSTN Definition PCMCIA (Personal Computer Memory Card International Association) is the name of the group that produced the specification for the credit card-sized plug-in boards for laptop computers. The cards used to be called PCMCIA cards, but as this was rather unpronounceable, these cards are now termed PC cards.
Page 123 Glossary Term Resolution RGB signal cable SDRAM Standard RAM System recovery System recovery CD-ROM Definition The degree of sharpness and clarity of an image. Resolution is expressed in pixels. Frequent computer screen resolutions are 640 x 480 pixels (VGA resolution; appropriate for a 14-inch screen), 800 x 600 (appropriate for a 15-inch screen), 1,024 by 768 (appropriate for a 17-inch screen), and 1,280 by 1,024.
Page 124 Term VAIO Definition Short for Video Audio Integrated Operation. Brand name covering Sony's PC products, peripherals, accessories and software. VAIO-branded items are all designed to make the best use of Sony's Audio-Video (AV) and Information Technology (IT) skills. WAN (Wide Area Network) is a computer network connected together and covering a relatively large geographical area.

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