Troubleshooting - Sony Handycam DCR-HC16E Operation Manual

Troubleshooting

Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
Overall operations
Symptom
The power does not turn on.
The camcorder does not operate even
when the power is set to on.
For DCR-HC18E/HC20E:
The supplied Remote Commander
does not function.
The camcorder gets warm.
Battery/Power sources
Symptom
The CHG (charge) lamp does not
light while the battery pack is being
charged.
The CHG (charge) lamp flashes while
the battery pack is being charged.
The battery pack is quickly
discharged.
72
Troubleshooting
persists, remove the power source and
contact your Sony dealer.
If "C:ss:ss" is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 78 for
details.
Cause and/or Corrective Actions
• The battery pack is discharged, running low, or not attached to the
camcorder.
cAttach a charged battery pack to the camcorder. (p. 12)
cUse the AC Adaptor to connect to the wall socket. (p. 14)
cDisconnect the AC Adaptor from a wall socket or remove the battery
pack, then reconnect it after about 1 minute. If the functions still do not
work, press the RESET button using a sharp-pointed object. (If you press
the RESET button, all settings including the clock setting are reset.)
cSet [COMMANDER] on the
cInsert a battery into the battery holder with the + – polarities correctly
matching the + – marks. If this still does not solve the problem, insert a
new battery since the battery is dead. (p. 95)
cRemove any obstructions between the Remote Commander and the
remote sensor.
• This is because the power has been turned on for a long time. This is not
a malfunction.
Cause and/or Corrective Actions
cAttach the battery pack to the camcorder correctly. If the lamp still does
not light up, then it indicates that no power is supplied from the wall
socket.
• The battery charge is completed. (p. 12)
cAttach the battery pack to the camcorder correctly. If the problem
persists, disconnect the AC Adaptor from the wall socket and contact
your Sony dealer. The battery pack may be damaged. (p. 12)
• The temperature of the environment is too low, or the battery pack has
not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the
battery pack with a new one. It may be damaged. (p. 12, 83)
(OTHERS) menu to [ON]. (p. 59)