Troubleshooting - Sony Handycam DCR-SR32E Instruction & Operation Manual

Troubleshooting

Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam
operation/Remote Commander .............94
• Batteries/Power sources ........................95
• LCD screen............................................96
• "Memory Stick Duo" ............................96
• Recording ..............................................97
• Playing back images on your
camcorder ............................................99
• Editing images on your camcorder ........100
• Dubbing/Connecting to other
devices ...............................................100
• Connecting to a computer ...................100
• Functions that cannot be used
simultaneously.....................................102
Notes before sending your camcorder
for repair
• Your camcorder may be required to
initialize or change the current hard disk
of the camcorder, depending on the
problem. In the event of this, the data
stored on the hard disk will be deleted. Be
sure to save the data on the internal hard
disk (p. 37) on other media (backup)
before sending your camcorder for repair.
We will not compensate you for any loss
of hard disk data.
• During repair, we may check a minimum
amount of data stored on the hard disk in
order to investigate the problem.
However, your Sony dealer will neither
copy nor retain your data.
94
Overall operations/Easy
Handycam operation/Remote
Commander
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 13).
• Connect the plug of the AC Adaptor to the
wall socket (p. 13).
• Set the camcorder onto the Handycam
Station securely (p. 13).
The camcorder does not operate
even when the power is set to on.
• It takes a few seconds for your camcorder
to be ready to shoot after the power is
turned on. This is not a malfunction.
• Disconnect the AC Adaptor from the wall
socket or remove the battery pack, then
reconnect it after about 1 minute. If the
functions still do not work, press the
RESET button (p. 119) using a sharp-
pointed object. (If you press the RESET
button, all settings, including the clock
setting, are reset.)
• The temperature of your camcorder is
extremely high. Turn off your camcorder
and leave it for a while in a cool place.
• The temperature of your camcorder is
extremely low. Turn off the camcorder and
take it to a warm place. Leave the
camcorder there for a while, then turn on
the camcorder.
Buttons do not work.
• During Easy Handycam operation, the
following buttons/functions are not
available.
– BACK LIGHT button (p. 28)
– Playback zoom (p. 33)
– To turn on and off the LCD backlight
(Pressing and holding the DISP/BATT
INFO button for a few seconds) (p. 19)