Amcrest SmartHome User Manual
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Amcrest SmartHome User Manual

1080p wi-fi video doorbell
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1080P Wi-Fi Video Doorbell
User Manual
V 1.0.0

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Summary of Contents for Amcrest SmartHome

  • Page 1 1080P Wi-Fi Video Doorbell User Manual V 1.0.0...

  • Page 2: Table Of Contents

    Table of Contents Legal Statement....................2 Important Safeguards and Warnings............3 Device Introduction................... 4 Physical Installation................... 9 Amcrest Smart Home App Setup..............13 Amcrest Smart Home Cloud................. 20 MicroSD Card Recording................24 App Settings......................25 Motion Detection Overview................27 Events Menu......................37 Account Menu....................

  • Page 3: Legal Statement

    Please operate according to actual product specifications. • Amcrest reserves rights to revise any information in this document at anytime; and the revised contents will be added to the new version without prior announcement. Some functions of the product may be slightly different before and after a revision.

  • Page 4: Important Safeguards And Warnings

    • Do not attempt to disassemble or repair the device. If the device is defective, please consult Amcrest directly for any replacement or repairs. • Do not transport, use, or store the device in areas that exceed the recommended humidity and temperature ranges.

  • Page 5: Device Introduction

    Device Introduction What’s Included? 2 Wire Wi-Fi Doorbell 2 Faceplates Mounting Bracket Chime Kit Extenders 4 Mounting 2 Terminal Bracket Screw 2 Extra Wires Screws Screws Wire Connector 2 Wire Nuts 4 Wall Anchors Wire Harness Screwdriver NOTE A 15/64 masonry drill bit will be required if installing on concrete stucco or brick.
  • Page 6 A spinning LED indicates the Wi-Fi doorbell is in setup mode and is currently not connected to a network. Please follow the installation instructions in the Amcrest Spinning Smart Home app to continue.
  • Page 7 To perform a factory reset the device must be bound and deleted from your Amcrest Smart Home account. To perform a factory reset, press and hold the reset/config button for 10 seconds and release, allowing the device to reset.
  • Page 8 Mechanical Chime Wiring Diagram AC Power Mechanical Chime Chime Kit Electronic Chime Wiring Diagram AC Power Electronic Chime Chime Kit Chime Kit Wireless Chime Wiring Diagram For systems using wireless chimes the included Chime Kit is not required. Please see diagrams listed below for more details.
  • Page 9 Bottom The bottom of the device houses a screw hole and a security screw. These are used to secure the device to the included mounting bracket during physical installation. Screw Hole...

  • Page 10: Physical Installation

    The Amcrest Wi-Fi video doorbell does not require a chime to function as long as adequate voltage is being applied to the device. Please note, the Amcrest WiFi doorbell also does not require any special resistors and/or diodes to function.For more information on how to install your device, please refer to the...
  • Page 11 Note: Be careful not to detach or remove the existing wiring. Connecting the Chime Kit Slide the connecting wires from the Amcrest Chime Kit underneath the screws, then retight- en the screws. It doesn’t mattery which wires connect to which terminal.
  • Page 12 Installing the Wi-Fi Doorbell Everything you need for the installation of your Amcrest Wi-Fi doorbell is included in the box, however, a 15/64 masonry drill bit may be required if installing the device on concrete, stucco or brick. Remove the Faceplate and Bracket Place your fingers in the...
  • Page 13 Connect Doorbell to Existing Wiring Loosen the terminal screws located on the back of your Wi-Fi Doorbell using the included Phillips head screwdriver. Place your existing doorbell wiring underneath the terminal screws, then re-tighten the terminal screws to secure the wires. NOTE If your existing doorbell wiring NOTE...

  • Page 14: Amcrest Smart Home App Setup

    Amcrest Smart Home App Setup The Amcrest Smart Home app connects your Amcrest Wi-Fi doorbell to your Android or iOS mobile device ensur- ing you are always connected to what matters most. To get the app, search for “Amcrest Smart Home” in the Google Play or App Store and download.
  • Page 15 Scan the QR Code Connect to the Hotspot Set a Password Remove the protective plastic casing Type in a password you Scan the QR Code on the back from the doorbell and press the would like to use and of the doorbell or manually enter reset/config button on the side of the confirm it.
  • Page 16 Chime Settings Set the Time and Date Live View Amcrest doorbells can only link Set “Time Zone” to your current The main screen will be up to one electronic or one time zone and set “DST” (Daylight your devices menu. This is mechanical chime.
  • Page 17 This is only necessary if you have an existing chime system and have installed the chime kit. If you do not link the chime to the Amcrest Smart Home app, the doorbell will not link with your chime. To link your doorbell to the chime, open the Amcrest Smart Home app and access your device.
  • Page 18 Multiview The multiview option is used to view up to 4 devices simultaneously on the live view screen. To access the multiview menu, tap on the Multiview icon located on the live view interface. View Your Devices Add a Device Select your Device Tap on the ( + ) icon to begin The added devices can now...
  • Page 19 Full Screen The fullscreen option allows you to view a full screen view of the live feed from your device. When in full screen mode, tap the live view screen to access the live view features for your device. To exit full screen mode, tap on the back arrow ( <...
  • Page 20 The snapshot and record button allow you to manually take snapshots or video of the live feed. All manual snapshots and videos will be stored in the My Saved Files folder located in the Account section of the Amcrest Smart Home app. View you Photo...

  • Page 21: Amcrest Smart Home Cloud

    Amcrest Smart Home Cloud The Amcrest Smart Home Cloud is an optional premium cloud storage service that offers a wide range of storage options for cloud users who wish to have secure cloud based options for their recordings. This is different from Amcrest Cloud service as the Amcrest Smart Home cloud is exclusive to Amcrest Smart Home...
  • Page 22 How Does the 1 Year Free Cloud Plan Work? Amcrest Smart Home offers a 1 year free trial plan which allows you to try the Amcrest Smart Home cloud free for 1 year. The free trial plan offers, 3 days of motion detection storage with 12 seconds of record time per event as well as a 7 minute cool down in between events.
  • Page 23 ) located in the middle of the download menu. Changing Cloud Plans Any changes made to your current Amcrest Smart Home cloud plan will take effect on the next billing cycle. Every Amcrest Smart Home cloud subscription is based on a 30 day cycle. All Amcrest Smart Home Cloud plan changes are made via the Amcrest Smart Home app For more information on how to change your Amcrest Smart Home Cloud plan, please refer to the information provided.
  • Page 24 Confirm Payment Select which plan you would like to Choose whether you Read the provided information change to from the Amcrest Smart on the screen and tap "Change would like to auto renew Home cloud plans provided. Tap your payment. Tap Con- Plan"...

  • Page 25: Microsd Card Recording

    When a microSD card is inserted into the device, all motion based recordings will be stored to it. Addition- ally, if you have a Amcrest Smart Home Cloud account, recordings will be stored both on the cloud and microSD card.

  • Page 26: App Settings

    Doorbell Tone & Volume - This menu allows you to adjust the chime volume and well as speaker volume of the doorbell. You can select from 3 default tones as well for your doorbell. Delete Device - This option unbounds your device from your Amcrest Smart Home account.
  • Page 27 The Amcrest Wi-Fi doorbell should be linked to a chime during initial installation however, if a new chime is introduced to the system it can be manuall configured using the Amcrest Chimes...

  • Page 28: Motion Detection Overview

    Amcrest Smart Home devices allow you to view motion detection recordings locally, using a microSD card (sold separately) or via Amcrest Smart Home cloud which is a cloud based service where you can remotely view and store motion detection recordings.
  • Page 29 However, for more information on how to set a motion schedule, please refer to the informa- tion provided below. Tap on "Add Schedule". Tap on the day of the week Log into your Amcrest Smart you wish to modify. If you are Home app and access the setting a schedule for multiple motion detection menu.
  • Page 30 Tap on the “Save” button to save A blue check mark will be your motion schedule. The motion displayed next to the active schedule is now applied to your days. device. Tap the back arrow ( < ) to exit. Tap the back arrow ( <...
  • Page 31 Smart notifications are push notifications that are sent to your phone which let you know a motion or other event has been detected. These actions can range from a motion being detected by your device by a call coming through from someone using your Amcrest WiFi doorbell. To turn smart notifications on or Smart Notifications can be...
  • Page 32 Use these toggle switches to In the account menu, scroll turn smart notifications on or off down to the "Push Notification" for your devices or for shared menu. You will notice 2 toggle devices. If you would like to turn switches, one for your devices off...
  • Page 33 Storage Status The storage status menu displays any current cloud or microSD card storage options applicable for your device. This option also allows you view current cloud subscriptions applicable to your device as well as format a microSD card right from your smartphone. To access cloud storage The microSD card storage To access the Storage...
  • Page 34 Share Device Device sharing allows you to add specific Amcrest Smart Home users to share the live feed of your added device. When you add a shared user, the shared user will have access to your camera and features such as live viewing, recording, playback, and two-way audio.
  • Page 35 Firmware Update This menu allows you to update the firmware for your device. If a firmware update is available, a red dot will be displayed in this field. It is highly recommended to keep the firmware for your device up to date at all times.
  • Page 36 Reboot The reboot option allows you to reboot your device from the Amcrest Smart Home app. To access the Reboot option, tap on the settings icon ( ) on the live view screen. Tap on the Reboot option and tap “Yes” to continue. The reboot process will take up to 3 - 5 minutes to complete.
  • Page 37 Delete Device The delete device option allows you to unbound and remove the device from your Amcrest Smarthome account. This option is useful if performing a factory reset on the device or setting up the device in a new location.

  • Page 38: Events Menu

    Events Menu The events menu provides quick access to system and device related security and system alerts. The security alerts menu provides information on how many push notifications were sent, per device, per day and provides a way to view each notification that was sent within a 7 day period. The system notification menu retains notifications provided by the developer.

  • Page 39: Account Menu

    For more information on the options available in the account menu, please refer to the information provided below. To access the Account menu, open the Amcrest Smart Home app and log into your account.
  • Page 40 Amcrest Smart Home device manually recorded snap- the cloud recordings interface. into Alexa. This is possible by shots or videos. Use the...
  • Page 41 The push notification toggle switches located in the account menu enable and disable push notifications for every device connected to your Amcrest Smart Home account. A push notification schedule can also be setup to allow the app only to send push notifications during a specific time during the day.
  • Page 42 There are 4 detection and call tones if you tion. There are 4 tones to tones to choose from, select have an Amcrest Wi-Fi Video choose from, select a tone a tone to save it to your doorbell. to save it to your account.
  • Page 43 The fingerprint verification option allows you to set a fingerprint authentication that will allow you to log into your Amcrest Smart Home app using your fingerprint. Please note, this option will only be applicable to smartphone devices that have fingerprint capabilities.

  • Page 44: Adding To Blue Iris

    RTSP. The doorbell must be set up first using the Amcrest Smart Home app before adding it into any additional software. Please note: The doorbell and the computer you are using must be on the same network during setup.

  • Page 45: Adding To An Amcrest Nvr/Dvr

    DVR or NVR. The DVR or NVR must be connected to the same network as the Amcrest Smart Home device for this to work. The device you are adding must be added to the Amcrest Smart Home app first before adding it to your device.

  • Page 46: Adding To Amcrest View Pro

    Amcrest Smart Home device to the Amcrest View Pro app will result in only live view being available and must be set up first using the Amcrest Smart Home app. If you would like to view your Amcrest Smart Home devices using the Amcrest View Pro app, please refer to the information provided below.

  • Page 47: Technical Specifications

    Technical Specifications...

  • Page 48: Troubleshooting

    Why Can’t People Hear Me When I Answer a Call? If you are using the Amcrest Smart Home app on a iOs or Android, go to your settings option on your mobile device and locate the Amcrest Smart Home app. Tap on the app to select it and make sure the microphone toggle for the app is enabled.
  • Page 49 If the SSID for your Wi-Fi network is not pulling up in the app when attempting to add your Amcrest Smart Home device, close the app completely then power your mobile device off and back on again allowing it to restart.

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