Electrolux 300 Series Use & Care Manual page 48

48
TROUBLESHOOTING
Before calling
Before calling for service, review this list. It may save both time and expense. The list
includes common occurrences that are not the result of defective workmanship or materials
in this washer.
PROBLEM POSSIBLE CAUSES
NOISE (Please refer to Normal Operating Sounds )
High pitch "jet • A certain amount of motor
engine" noise
Rattling and • Foreign objects such as coins
clanking noise
• Belt buckles and metal
Thumping • Heavy wash loads may
sound
Vibrating noise • Washer is not resting firmly on
• Shipping bolts and foam block
• Wash load unevenly distributed
OPERATING
Residue left in • Heavily soiled items.
drum
LED displays • Washer has been programmed
" "
Washer won't • Load is too small.
spin
LED Displays • Washer has detected
"CLEAr door"
whine is normal during the spin
cycle.
or safety pins may be in drum
or pump.
fasteners are hitting wash drum.
produce a thumping sound.
This is usually normal. If sound
continues, washer is probably
out of balance.
floor.
have not been removed during
installation.
in drum.
to temporarily perform a
repeating demo cycle.
something trapped between
the door and door gasket.
SOLUTIONS
• Stop washer and check drum. If no
objects are found, perform cycle
with empty drum. If noise continues,
item may be in pump. Call your
authorized service technician.
• To prevent unnecessary noise and
damage to drum, fasten fasteners
and turn items inside out.
• Stop washer and redistribute wash
load.
• Move washer so it rests firmly on
floor. Adjust leveling legs. See
Leveling the washer for details.
• See Installation sections of this
manual for removing shipping bolts
and foam block.
• Stop washer and rearrange wash
load.
• Wipe drum with a nonabrasive
household cleanser, then rinse. Shake
or brush excess dirt and sand from
items before washing.
• Reset the unit back to factory default
settings.
1. Press power to turn off unit. Press
power again to turn unit on. Look for
console to light up.
2. Wait at least 10 seconds, then
simultaneously press and hold soil
and options buttons for 3 secs.
3. Lights will turn OFF and ON,
indicating the unit has been reset to
factory default
• Add 1 or 2 similar items to help
balance the load.
• Press the cancel button to unlock the
door, remove the trapped item, close
the door and restart the cycle.