Panasonic SC-BT300 Operating Instructions Manual page 50

Troubleshooting guide
Network
I can't connect to the network.
VIERA CAST does not operate
or connect.
While using my PC, I cannot
connect to the network.
Other difficulties with playback
Audio and video momentarily
pause.
BD-Video or DVD-Video is not
played.
Picture-in-picture is not played
with BD-Video.
The BD-Live is not played with
BD-Video.
Alternative soundtrack and
subtitles cannot be selected.
No subtitles.
The subtitles overlap closed
captions recorded on discs.
Angle cannot be changed.
The resume play function does
not work.
When other Panasonic products respond to this remote control
Change the remote control code on this unit and the remote control (the two must match) if you place other Panasonic products close together.
1) Press [BD/SD] to select "BD/DVD" or "SD".
2) While stopped, press [SETUP].
3) Press [3, 4] to select "Others" and press [OK].
4) Press [3, 4] to select "Remote Control Code" and press
[OK].
5) Press [3, 4] to select the code (1 or 2) and press [OK].
6) To change the code on the remote control
While pressing [OK], press and hold the numbered button
([1] or [2] ) for more than 5 seconds.
7) Press [OK].
RQT9508
50
≥Have you subscribed to high speed internet connection? Check that the LAN cable is
properly connected.
≥Have you plugged a telephone cord into the LAN terminal on this unit? Connect with a
straight LAN cable.
≥Confirm the power for the modem or broadband router is turned on.
≥Confirm the network settings. Follow any instructions you may have received from your ISP
(Internet Service Provider) and make changes to the settings.
≥Are the broadband router settings correct? Read the operating instructions for the broadband
router.
≥Is the broadband router and/or modem connected correctly ? Check the operating
instructions for each device and connect accordingly.
≥Check the "Network" and "BD-Live Internet Access" settings.
≥Is the network connection correct?
≥Image of the video contents may be incomplete or may not display depending on how busy
the environment or the connected line is.
≥Does your Internet Service Provider (ISP) or service contract prevent multiple terminals
connecting at the same time? Check the content of your contract.
≥This occurs between playlist chapters or scenes ([AVCHD]).
≥When playing a title recorded on both layers, the unit automatically switches between layers
and plays the title in the same way as a normal program. However, video and audio may
momentarily cut out when the unit is switching layers.
≥Ensure the disc is for the correct BD-Video region code or DVD-Video region number, and is
not defective.
≥You have set a ratings level to limit BD-Video or DVD-Video play. Change this setting.
≥Some BD-Video can only be output with HDMI.
≥Confirm whether the disc supports picture-in-picture.
≥Confirm whether the disc supports the BD-Live.
≥The inserted SD card does not have sufficient available capacity.
≥The SD card is write-protected.
≥Sub contents copied to an SD card are provided by the disc producer as a part of the
BD-Video content. Even if you record images and audio onto an SD card, it cannot be played
as a BD-Live.
≥The languages are not recorded on the disc.
≥You may not be able to use the on-screen menu to change the soundtrack and subtitles on
some discs. Use the disc's menus to make changes.
≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. Set "Subtitle" on the on-screen menu to "On".
≥When progressive output is on, closed captions cannot be displayed.
≥Turn off the subtitles or turn off the closed caption setting on the TV.
≥Angles can only be changed during scenes where different angles are recorded.
≥Memorized positions are canceled when
– pressing [∫STOP] several times.
– opening the disc tray.
≥The resume play function may not work depending on the disc.
≥[BD-V]: On BD-Video discs including BD-J, the resume play function does not work.
Remote Control Code
Set Code 1
Set Code 2
Press [  ] and [OK] together
for more than 5 seconds on
the remote.
When the following indicator appears on the
unit's display and you are unable to operate
the unit
NOTE
e.g.
The unit's remote control code
Press and hold [OK] and the indicated number
button at the same time for more than 5 seconds.
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