Troubleshooting - KitchenAid KEWS145 Use & Care Manual

Indoor/outdoor warming drawer & slow cooker
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WARMING DRAWER
Cleaning Method:
Routine cleaning
Paper towel and spray glass cleaner:
Make sure drawer is cool. Follow manufacturer's instructions.
Warm, soapy water or all-purpose cleaner and a nonabrasive,
plastic scrubbing pad:
Wash, wipe with clean water and dry thoroughly.
affresh™ Kitchen and Appliance Cleaner W10355010 (not
included):
See "Assistance or Service" section to order.
Stubborn stains and baked-on residue
Rub in direction of grain to avoid damaging.
Mildly abrasive cleanser or stainless-steel cleaners and a
damp cloth or sponge.
Wash, wipe with clean water and dry thoroughly. Repeat if
necessary.
RACKS
Cleaning Method:
Steel-wool pad and warm, soapy water:
Wash, rinse and dry thoroughly.
8

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Warming drawer will not operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Warming drawer does not slide properly
Has the drawer been mounted properly on the slides?
See "Warming Drawer Care" section.
Has the drawer been overloaded?
The weight inside the drawer should not exceed 100 lbs
(45 kg).
Is the drawer load uneven?
Redistribute the food to evenly balance the weight.
Excessive moisture on the warming drawer
Did you preheat the drawer?
Preheat the drawer before each use. See "Warming Drawer
Use" section.
Is the MOIST-DRY setting correct?
Set the MOIST-DRY slide to DRY to vent the moisture.
Cooking results not what expected
The exterior of beef and pork may become very dark, but not
burnt. This is normal. The interior will remain tender and juicy.
Poultry will also darken, especially in areas not covered by
skin.

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