HIKVISION DS-96064NI-I16 User Manual
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HIKVISION DS-96064NI-I16 User Manual

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Network Video Recorder
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Summary of Contents for HIKVISION DS-96064NI-I16

  • Page 1 Network Video Recorder User Manual...
  • Page 2 SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-96064NI-I16 DS-96000NI-I16 DS-96128NI-I16 DS-96256NI-I16 DS-96128NI-I16/H DS-96000NI-I16/H DS-96256NI-I16/H DS-96128NI-I24 DS-96000NI-I24 DS-96256NI-I24 DS-96128NI-I24/H DS-96000NI-I24/H DS-96256NI-I24/H Symbol Conventions The symbols that may be found in this document are defined as follows.
  • Page 5 Network Video Recorder User Manual Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.  Connectable to the smart IP cameras.  H.265, H.265+, H.264, H.264+, SVAC, MPEG4, and MJPEG (only for Hikvision IP camera) video formats.  PAL/NTSC adaptive video inputs.
  • Page 7 Network Video Recorder User Manual  Supports S.M.A.R.T. and bad sector detection.  HDD group management.  Supports HDD standby function.  HDD property: redundancy, read-only, read/write (R/W).  HDD quota management; different capacity can be assigned to different channel. ...
  • Page 8 Network Video Recorder User Manual Files Management  Important files search and export.  Vehicle detection files and human appearance files search and export.  Export video data by USB, SATA or eSATA device.  Export video clips when playback. ...
  • Page 9 Network Video Recorder User Manual  ANR (Automatic Network Replenishment) function is supported, which enables the IP camera save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed. ...

  • Page 10: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................16 Front Panel ........................16 DS-96000NI-I16(/H) Series ..................16 DS-96000NI-I24(/H) Series ..................17 IR Remote Control Operations ..................18 Pairing (Enabling) the IR Remote to a Specific Device (optional) ......18 Unpairing (Disabling) an IR Remote from a Device ..........
  • Page 11 Network Video Recorder User Manual Configure Privacy Mask ....................42 Configure the Video Parameters ..................43 Configure the Day/Night Switch ..................43 Configure IP Camera Time Sync..................43 Configure Other Camera Parameters ................44 Chapter 5 Live View ........................45 Start Live View ........................
  • Page 12 Network Video Recorder User Manual Storage Device Management ................... 63 Install the HDD ......................63 Add the Network Disk ..................... 63 Configure eSATA for Data Storage ................65 Configure eSATA for Auto Backup ................66 Storage Mode ........................67 Configure HDD Group ..................... 67 Configure HDD Quota....................
  • Page 13 Network Video Recorder User Manual Search and Export All Files ....................88 Search Files ......................88 Export Files ......................88 Search and Export Human Files ..................89 Search Human Files ....................89 Export Human Files ....................89 Search and Export Vehicle Files..................90 Search Vehicle Files ....................
  • Page 14 Network Video Recorder User Manual Configure Motion Detection Alarm................108 Configure Video Loss Alarm ..................110 Configure Video Tampering Alarm ................111 Configure Sensor Alarms ....................112 Configure Alarm Input ..................112 Configure One-Key Disarming ................113 Configure Alarm Output ..................113 Configure Exceptions Alarm ..................
  • Page 15 Network Video Recorder User Manual Configure TCP/IP Settings ..................... 139 Configure Hik-Connect ....................140 Configure DDNS ......................141 Configure PPPoE ......................142 Configure NTP ......................142 Configure SNMP ......................143 Configure Email ......................144 Configuring NAT ......................145 Configure Ports ......................146 Chapter 15 Hot Spare Device Backup ..................
  • Page 16 Network Video Recorder User Manual Configure Date & Time ....................167 Configure DST Settings ....................168 Manage User Accounts ....................168 Add a User ......................168 Set the Permission for a User ................170 Set Local Live View Permission for Non-Admin Users ........172 Set Live View Permission on Lock Screen ............

  • Page 17: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction Front Panel DS-96000NI-I16(/H) Series DS-96000NI-I16(/H) Series Description Name Description Panel lock Locks or unlocks the panel by the key.  Returns to the previous menu.  Press it twice quickly to switch the main and Exit auxiliary port.

  • Page 18: Ds-96000Ni-I24(/H) Series

    Network Video Recorder User Manual Powers on/off device. Solid blue indicates device Power switch is powered on. Solid red indicates device is shut down.  Confirms selection in any of the menu modes.  Checks the checkbox fields.  Switches on/off status. ...

  • Page 19: Ir Remote Control Operations

    Network Video Recorder User Manual Status Power Solid blue indicates device is powered on. Solid indicator red indicates device is shut down.  Solid red: at least one HDD is installed  Unlit: no HDD is detected.  Flashing red: HDD is reading/writing. Tx/Rx Flashing blue indicates network communication is normal.

  • Page 20: Unpairing (Disabling) An Ir Remote From A Device

    Network Video Recorder User Manual On the IR Remote: Press the DEV button. Use the Number buttons to enter the Device ID# that was entered into the device. Press Enter button to accept the new Device ID#. Remote Control Unpairing (Disabling) an IR Remote from a Device To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR Remote.
  • Page 21 Network Video Recorder User Manual IR Remote Functions Name Function Description •To Turn Power On: -If User Has Not Changed the Default device Device ID# (255): 1.Press Power On/Off button (1). -If User Has Changed the device Device ID#: 1.Press DEV button. 2.Press Number buttons to enter user-defined Device ID#.
  • Page 22 Network Video Recorder User Manual User name/password prompt depends on device is configuration. See “System Configuration” section. Enable IR Remote: Press DEV button, enter device Device ID# with number keys, press Enter to pair unit with the device Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device Switch to the corresponding channel in Live View or PTZ Control mode Numera...

  • Page 23: Troubleshooting

    Network Video Recorder User Manual Checks checkbox Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERV Reserved Select all items on a list Switch between play and reverse play in Playback mode Adjust PTZ camera iris, focus, and zoom...

  • Page 24: Usb Mouse Operation

    Network Video Recorder User Manual If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following: ...

  • Page 25: Rear Panel

    Network Video Recorder User Manual  Scrolling Live view: Next screen. down  Menu: Next item. Rear Panel Purpose: The interfaces of DS-96000NI-I16 and DS-96000NI-I24 are the same. The interfaces of DS- 96000NI-I16/H and DS-96000NI-I24/H are the same. We take the example of DS-96000NI-I16/H series to introduce the rear panel.
  • Page 26 Network Video Recorder User Manual (optional) Reset Reset button. RS-232 Connector for RS-232 devices. Alarm in Connector for alarm input. Alarm out Connector for alarm output. RS-485 Connector for RS-485 devices. Connector for keyboard. Ground (needs to be connected when NVR starts up). Power Only one power supply module is provided by default.

  • Page 27: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Before you start: Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.

  • Page 28: Configure Unlock Pattern For Login

    Network Video Recorder User Manual Set Admin Password We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 29 Network Video Recorder User Manual Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done. Draw the Pattern  Connect at least 4 dots to draw the pattern. ...

  • Page 30: Log In To The Device

    Network Video Recorder User Manual Log in to the Device Log in via Unlock Pattern  Only the admin user has the permission to unlock the device.  Please configure the pattern first before unlocking. Please refer to Chapter 2.2 Activate the Device ...
  • Page 31 Network Video Recorder User Manual Enter the password to activate the IP camera (s) connected to the device. Optionally, check Export GUID to export the GUID for future password resetting. Click OK to save the password and activate the device. After the device is activated, you should properly keep the password.

  • Page 32: Log In Via Password

    Network Video Recorder User Manual  If you have forgotten your pattern, you can select the Forgot My Pattern or Switch User option to enter the normal login dialog box.  When the pattern you draw is different from the pattern you have configured, you should try again.
  • Page 33 Network Video Recorder User Manual The Setup Wizard can walk you through some important settings of the device. If you don’t want to use the Setup Wizard at that moment, click Exit. Configure the date and time on the Date and Time Setup interface. Date and Time Settings After the time settings, click Next to enter the Network Setup Wizard window, as shown in the following figure.
  • Page 34 Network Video Recorder User Manual HDD Management To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. Click Next. You enter the Camera Setup interface to add the IP cameras. 1) Click Search to search the online IP Camera. Before adding the camera, make sure the IP camera to be added is in active status.
  • Page 35 Network Video Recorder User Manual Hik-Connect Access Click Next to enter the Change Password interface to create the new admin password if required. Change Password You can enter click the to show the characters input. 1) Check the checkbox of New Admin Password. 2) Enter the original password in the text field of Admin Password 3) Input the same password in the text field of New Password and Confirm.

  • Page 36: Enter Main Menu

    Network Video Recorder User Manual We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 37: System Operation

    Network Video Recorder User Manual System Maintenance: System Operation Log out Purpose: After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password to log in again. Click on the menu bar.

  • Page 38: Chapter 3 Camera Management

    Network Video Recorder User Manual Chapter 3 Camera Management Add the IP Cameras Add the IP Camera Manually Purpose: Before you can get live video or record the video files, you should add the network cameras to the connection list of the device. Before you start: Ensure the network connection is valid and correct, and the IP camera to add has already been activated.

  • Page 39: Add The Automatically Searched Online Ip Cameras

    Network Video Recorder User Manual (Optional) Click Continue to Add to continue to add other IP cameras. Add the Automatically Searched Online IP Cameras On the Camera Management interface, click the Online Device panel to expand the Online Device interface. Select the automatically searched online devices.

  • Page 40: Configure The Customized Protocols

    Network Video Recorder User Manual Select the firmware upgrade file from the U-flash drive. Click Upgrade. Result: The IP camera will reboot automatically after the upgrading completes. Configure the Customized Protocols Purpose To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 41 Network Video Recorder User Manual The protocol type and the transfer protocols must be supported by the connected IP camera. Click OK to save the settings. Result: After adding the customized protocols, you can see the protocol name is listed in the drop-down list.

  • Page 42: Chapter 4 Camera Settings

    Network Video Recorder User Manual Chapter 4 Camera Settings Configure OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Go to Camera > Display. Select the camera from the drop-down list. Edit the name in the Camera Name text field.

  • Page 43: Configure Privacy Mask

    Network Video Recorder User Manual Configure Privacy Mask Purpose: The privacy mask can be used to protect personal privacy by concealing parts of the image from view or recording with a masked area. Go to Camera >Privacy Mask. Select the camera to set privacy mask. Click the checkbox of Enable to enable this feature.

  • Page 44: Configure The Video Parameters

    Network Video Recorder User Manual Configure the Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation for the live view and recording effect. Go to Camera > Display. Select the camera from the drop-down list. Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast or saturation.

  • Page 45: Configure Other Camera Parameters

    Network Video Recorder User Manual Click OK. Configure Other Camera Parameters For the connected camera, you can configure the camera parameters including the exposure mode, backlight and image enhancement. Go to Camera > Display. Select the camera from the drop-down list. Configure the camera parameters.

  • Page 46: Chapter 5 Live View

    Network Video Recorder User Manual Chapter 5 Live View Live view shows you the video image getting from each camera in real time. Start Live View Click on the main menu bar to enter the live view.  You can select a window and double click a camera from the list to play the video from the camera in the selected window.

  • Page 47: 3D Positioning

    Network Video Recorder User Manual  The fisheye expansion view feature is supported by the DS-7600/7700/8600/9600-I (/P) series device only.  The connected camera must support the fisheye view. In the live view mode, click the to enter the fisheye expansion mode. Select the expansion view mode.

  • Page 48: Target Tracking

    Network Video Recorder User Manual Select the live view strategy to Real-time, Balanced or Fluency. Target Tracking Purpose: The function is only available for PanoVu series network camera. Before you start: Add a 24 MP PanoVu series network camera to channel 1, 2, 3, or 4. Enter live view interface and click of PanoVu series network camera.

  • Page 49: Configure Live View Settings

    Network Video Recorder User Manual Target Detection Result: The smart analysis results of the detection are displayed in the list. Optionally, click a result in list to play the related video. Configure Live View Settings Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

  • Page 50: Configure Live View Layout

    Network Video Recorder User Manual  Dwell Time: The time in seconds to dwell between switching of cameras when enabling auto- switch in Live View.  Enable Audio Output: Enable/disable audio output for the selected video output.  Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.

  • Page 51: Configure Live View Mode

    Network Video Recorder User Manual Select multiple windows and click to join the windows. The selected windows must be in rectangle area. Click Save. Result: The successfully configured view layout is displayed in the list. Related Operations:  Select a live view layout from the list and click to edit the name.

  • Page 52: Configure Auto-Switch Of Cameras

    Network Video Recorder User Manual You can also click-and-drag the camera to the desired window on the live view interface to set the camera order. Related Operation: 1) Click button to start live view for all the channels. 2) Click to stop all the live view.

  • Page 53: Using An Auxiliary Monitor

    Network Video Recorder User Manual Live View- Channel-Zero Encoding Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate. The higher frame rate and bitrate settings result in the higher requirement of bandwidth. Click Apply. Result: You can view all of the channels in one screen using the CMS or web browser. Using an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor.

  • Page 54: Chapter 6 Ptz Control

    Network Video Recorder User Manual Chapter 6 PTZ Control PTZ Control Wizard Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ control wizard to guide you through the basic PTZ operation. Click on the quick settings toolbar of the PTZ camera live view.

  • Page 55: Set Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual Click PTZ Parameters Settings to set the PTZ parameters. PTZ Parameters Settings Edit the parameters of the PTZ camera. All the parameters should be exactly the same as the PTZ camera parameters. Click OK to save the settings. Set PTZ Presets, Patrols &...

  • Page 56: Call A Preset

    Network Video Recorder User Manual Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set preset, and the zoom and focus operations can be recorded in the preset as well.

  • Page 57: Set A Patrol

    Network Video Recorder User Manual Call Preset (2) Set a Patrol Purpose: Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point. The key points are corresponding to the presets.

  • Page 58: Call A Patrol

    Network Video Recorder User Manual Click to add key point for the patrol. Key Point Configuration 1) Configure key point parameters. Preset: It determines the order at which the PTZ will follow while cycling through the patrol. Speed: It defines the speed at which the PTZ will move from one key point to the next. Duration: It refers to the time span to stay at the corresponding key point.

  • Page 59: Set A Pattern

    Network Video Recorder User Manual Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Click Patrol on the PTZ control panel. Patrol Configuration Select a patrol in the text field. Click Call to call it.

  • Page 60: Call A Pattern

    Network Video Recorder User Manual Call a Pattern Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Click Pattern to configure pattern.

  • Page 61: Call Linear Scan

    180º. Call Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range.

  • Page 62: Auxiliary Functions

    Network Video Recorder User Manual Park (Patrol 1): The dome starts moving according to the predefined patrol 1 path after the park time. Park (Preset 1): The dome moves to the predefined preset 1 location after the park time. The park time can only be set via the speed dome configuration interface. The value is 5s by default.
  • Page 63 Network Video Recorder User Manual Description of Aux Functions Icons Icon Description Light on/off Wiper on/off 3D positioning Center...

  • Page 64: Chapter 7 Storage

    Network Video Recorder User Manual Chapter 7 Storage Storage Device Management Install the HDD Before startup of the device, install and connect the HDD to the device. Refer to the Quick Start Guide for the installation instructions. Add the Network Disk You can add the allocated NAS or disk of IP SAN to device, and use it as network HDD.
  • Page 65 Network Video Recorder User Manual Select the NAS disk from the list shown below, or you can manually enter the directory in the text field of NetHDD Directory. Click the OK to complete the adding of the NAS disk. Result: After having successfully added the NAS disk, return to the HDD Information menu.

  • Page 66: Configure Esata For Data Storage

    Network Video Recorder User Manual Add IP SAN Disk Result: After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, please select it and click the Init button for initialization.

  • Page 67: Configure Esata For Auto Backup

    Network Video Recorder User Manual When the eSATA type is selected to Record/Capture, enter the storage device interface. Edit the property of the selected eSATA, or initialize it is required. Configure eSATA for Auto Backup After you set an auto backup plan, the system will back up the local record files to eSATA. It will back up the record files 24 hours ahead of the backup start time.

  • Page 68: Storage Mode

    Network Video Recorder User Manual Configure eSATA for Auto Backup Storage Mode Configure HDD Group Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Go to Storage> Storage Device. Check the checkbox to select the HDD to set the group.
  • Page 69 Network Video Recorder User Manual Local HDD Settings Select the Group number for the current HDD. Click OK. Regroup the cameras for HDD if the HDD group number is changed. Go to Storage> Storage Mode. Check the checkbox of Group tab. Select the group No.

  • Page 70: Configure Hdd Quota

    Network Video Recorder User Manual Storage Mode-HDD Group Click Apply. Reboot the device to activate the new storage mode settings. Configure HDD Quota Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures.

  • Page 71: Configure Data Release

    Network Video Recorder User Manual Storage Mode-HDD Quota (Optional) You can click Copy to if you want to copy the quota settings of the current camera to other cameras. Click the Apply button to apply the settings. Reboot the device to activate the new storage mode settings.

  • Page 72: Recording Parameters

    Network Video Recorder User Manual Storage Mode Select Mode as Smart Release. Adjust the Quota Ratio between the normal video and important video. You can view the Estimated Saving Time for the continuous video and import video.  Estimated Saving Time: Calculated based on the quota ratio, storage capacity, and video size of last week.

  • Page 73: Sub-Stream

    Network Video Recorder User Manual Bitrate: The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit. Enable H.264+ Mode: The H.264+ mode helps to ensure the high video quality with a lowered bitrate.

  • Page 74: Configure Recording Schedule

    Network Video Recorder User Manual Advanced Record Settings  Record Audio: Check the checkbox to enable or disable audio recording.  Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55.
  • Page 75 Network Video Recorder User Manual Refer to Chapter 7.1.2 Add the Network Disk for network HDD connections. Go to Storage > Recording Schedule. Recording Schedule Select a camera. Check Enable Schedule. Select a record type. The record type can be Continuous, Motion Detection, Alarm, Motion | Alarm, Motion &...

  • Page 76: Configure Continuous Recording

    Network Video Recorder User Manual The all-day continuous recording is configured for the device by factory default. Click Apply to save the settings. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.

  • Page 77: Configure Alarm Triggered Recording

    Network Video Recorder User Manual Go to System > Event. Configure the event detection and select the channel (s) to trigger the recording when event occurs. Refer to Chapter 10 and Chapter 12 VCA Event Alarm for details. Go to Camera > Encoding Parameters > Recording Parameters. Set the event main stream/sub-stream recording parameters for the camera.

  • Page 78: Configure Holiday Recording And Capture

    Network Video Recorder User Manual Go to Storage > Capture Schedule. Select the camera to configure the picture capture. Set Picture Capture Schedule Set the picture capture schedule. Refer to Chapter 7.4 Configure Recording Schedule for details. Configure Holiday Recording and Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year.
  • Page 79 Network Video Recorder User Manual Edit Holiday Settings 1) Edit the holiday name. 2) Select the mode to by date, by week or by month. 3) Set the start and end date of the holiday. 4) Click OK. Set the schedule for the holiday recording. Refer to Chapter 7.4 Configure Recording Schedule for details.

  • Page 80: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Configure Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 81 Network Video Recorder User Manual Record Parameters Check the checkbox of Redundant Record/Capture. Click OK to save settings.

  • Page 82: Chapter 8 Disk Array

    Network Video Recorder User Manual Chapter 8 Disk Array Purpose: Disk array is a data storage virtualization technology that combines multiple physical disk drive components into a single logical unit. An array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several ways called "RAID levels", depending on what level of redundancy and performance is required.

  • Page 83: One-Touch Creation

    Network Video Recorder User Manual One-Touch Creation Purpose: One-touch configuration helps you to quickly create the disk array. By default, the array type created by one-touch configuration is RAID 5. Before you start:  Enable RAID function. For details, refer to Chapter 8.1.1 Enable RAID. ...
  • Page 84 Network Video Recorder User Manual Create Array Enter the array name. Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Select the physical disks to constitute array. Required Number of HDD RAID Level Required Number of HDD RAID 0 At least 2 HDDs.

  • Page 85: Rebuild Array

    Network Video Recorder User Manual Rebuild Array Purpose: The status of array includes Functional, Degraded and Offline. To ensure the high security and reliability of the data stored in array, you should take immediate and proper maintenance at arrays according their status. ...

  • Page 86: Manually Rebuild Array

    Network Video Recorder User Manual Manually Rebuild Array Purpose: If no hot spare disks are configured, rebuild the degraded array manually. Before you start: At least one available physical disk should exist for rebuilding the array. Go to Storage > RAID Setup > Array. Array List Click of degraded array.

  • Page 87: Delete Array

    Network Video Recorder User Manual Delete Array Deleting array will delete all the data saved in it. Go to Storage > RAID Setup > Array. Array List Click of array to delete. Attention Click Yes on the popup message box.

  • Page 88: Check And Edit Firmware

    Network Video Recorder User Manual Check and Edit Firmware Purpose: You can view the information of the firmware and set the background task speed on the Firmware interface. Go to Storage > RAID Setup > Firmware. Firmware Optionally, set the Background Task Speed. Click Apply.

  • Page 89: Chapter 9 File Management

    Network Video Recorder User Manual Chapter 9 File Management Search and Export All Files Search Files Purpose Specify detailed conditions to search videos and pictures. Go to File Management > All Files. Specify detailed conditions, including time, camera, event type, etc. Search All Files Click Search to display results.

  • Page 90: Search And Export Human Files

    Network Video Recorder User Manual Search and Export Human Files Search Human Files Purpose Specify detailed conditions to search human pictures and videos. Before you start Configure human body detection function for the cameras you want to search and export human pictures and videos.

  • Page 91: Search And Export Vehicle Files

    Network Video Recorder User Manual Search and Export Vehicle Files Search Vehicle Files Purpose Specify detailed conditions to search vehicle pictures and videos. Before you start Configure vehicle detection function for the cameras you want to search and export vehicle pictures and videos.

  • Page 92: Search History Operation

    Network Video Recorder User Manual Search History Operation Save Search Condition Purpose You can save the search conditions for future reference and quick search. Go to File Management > All Files/People Appearance File/Vehicle File. Set the search conditions. Click Save. Enter a name in text field and click Finished.

  • Page 93: Chapter 10 Playback

    Network Video Recorder User Manual Chapter 10 Playback Play Video Files Instant Playback Instant Playback enables the device to play the recorded video files in last five minutes. If no video is found, it means there is no recording during the last five minutes. On the live view window of the selected camera, move the cursor to the window bottom to access the toolbar.

  • Page 94: Play Smart Searched Video

    Network Video Recorder User Manual Playback Interface Toolbar of Playback  Click the channel(s) to execute simultaneous playback of multiple channels. The playing speed of 256X is supported. Play Smart Searched Video In the smart playback mode, the device can analyze the video containing the motion, line or intrusion detection information, mark it in red color and play the smart searched video.

  • Page 95: Play Custom Searched Files

    Network Video Recorder User Manual Playback by Smart Search Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  1) Click the icon. 2) Click on the image to specify the start point and end point of the line. Intrusion Detection ...

  • Page 96: Video Synopsis

    Network Video Recorder User Manual Custom Search Click Search. Custom Searched Video Files On the search results interface, select a file and click to start playing the video. Video Synopsis Purpose: Video synopsis is an approach to create a short video summary of a long video. It tracks and analyzes moving objects (also called events), and converts video streams into a database of objects and activities.

  • Page 97: Play Tag Files

    Network Video Recorder User Manual Click in toolbar. Synopsis Playback Select a camera in channel list. Specify Start Time and End Time. The duration must be within 24 hours. Click Search to start play. Optionally, double click a target on the playback window. A 60-second video of 30 seconds before and after the time will be played.
  • Page 98 Network Video Recorder User Manual Max. 64 tags can be added to a single video file. Edit Tag Files Go to Playback. Click Tag. The available tags are white marked and displayed in the time bar. Point the white marked tag in the time bar to access the tag information. Edit Tag Files Click to edit the tag name.

  • Page 99: Play Event Files

    Network Video Recorder User Manual Tag Search Click Search. Searched Tag Files On the search results interface, select a tag file and click to start playing the video. Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).

  • Page 100: Play By Sub-Periods

    Network Video Recorder User Manual Click Search. On the search results interface, select an event video file/picture file and double click to start playing the video. Event Files You can click button to play 30s backward or forward.  Refer to Chapter 10 and Chapter 12 VCA Event Alarm for details for event and alarm settings.

  • Page 101: Play Log Files

    Network Video Recorder User Manual Set the start time and end time for searching video. Select the different multi-period at the right bottom corner, e.g., 4-Period. According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback.

  • Page 102: Playback Operations

    Network Video Recorder User Manual You can play files from the external storage devices. Before You Start: Connect the storage device with the video files to your device. Go to Playback. Click the icon at the left bottom corner. Select and click the button or double click to play the file.

  • Page 103: Edit Video Clips

    Network Video Recorder User Manual Edit Video Clips You can take video clips during the playback and export the clips. In the video playback mode, click to start video clipping operation.  : Set the start time and end time of the video clipping. ...

  • Page 104: Fast View

    Network Video Recorder User Manual Click the to enter the fisheye expansion mode.  180° Panorama ( ): Switch the live view image to the 180° panorama view.  360° Panorama ( ): Switch the live view image to the 360° panorama view. ...

  • Page 105: Chapter 11 Event And Alarm Settings

    Network Video Recorder User Manual Chapter 11 Event and Alarm Settings Configure Arming Schedule Select the Arming Schedule tab. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day. Time periods shall not be repeated or overlapped.
  • Page 106 Network Video Recorder User Manual Set Linkage Actions Select the normal linkage actions, trigger alarm output or trigger recording channel.  Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 107 Network Video Recorder User Manual It will send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured.
  • Page 108 Network Video Recorder User Manual If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping. OPTION 2: Manual If you select Manual, you can edit the external port on your demand by clicking activate External Port Settings.

  • Page 109: Configure Motion Detection Alarm

    Network Video Recorder User Manual To trigger an alarm output when an event occurs, please refer to Chapter 11.7.3 Configure Alarm Output to set the alarm output parameters. Click Trigger Channel and select one or more channels which will start to record/capture or perform full-screen monitoring when motion alarm is triggered.
  • Page 110 Network Video Recorder User Manual Select the camera to configure the motion detection. Check Enable. Set the motion detection area.  Full screen: click to set the full-screen motion detection for the image.  Customized area: use the mouse to click and drag on the preview screen to draw the customized motion detection area (s).

  • Page 111: Configure Video Loss Alarm

    Network Video Recorder User Manual Configure Video Loss Alarm Purpose: The video loss detection enables to detect video loss of a channel and take alarm response action(s). Go to System> Event>Normal Event>Video Loss. Set Video Loss Detection Select the camera to configure the video loss detection. Check Enable.

  • Page 112: Configure Video Tampering Alarm

    Network Video Recorder User Manual Configure Video Tampering Alarm Purpose: The video tampering detection enables to trigger alarm when the camera lens is covered and take alarm response action(s). Go to System> Event>Normal Event>Video Tampering. Select the camera to configure the video tampering detection. Set Video Tampering Setting Check Enable.

  • Page 113: Configure Sensor Alarms

    Network Video Recorder User Manual Configure Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Configure Alarm Input Go to System> Event>Normal Event>Alarm Input. Select an alarm input item from the list and click Alarm Input Select the alarm input type to N.C or N.O. Edit the alarm name.

  • Page 114: Configure One-Key Disarming

    Network Video Recorder User Manual Configure One-Key Disarming The one-key disarming enables the device to disarm the alarm input 1 by one-key operation. Go to System> Event>Normal Event>Alarm Input. Select the alarm input1 item from the list and click Select the alarm input type to N.C or N.O. Edit the alarm name.
  • Page 115 Network Video Recorder User Manual Go to System> Event>Normal Event>Alarm Output. Select an alarm output item from the list and click Edit the alarm name. Select the dwell time (the alarm duration) from 5s to 600s, or Manually Clear. Manually Clear: you should manually clear the alarm when the alarm occurs. Refer to Chapter 11.10 Trigger or Clear Alarm Output Manually for detailed instructions.

  • Page 116: Configure Exceptions Alarm

    Network Video Recorder User Manual Configure Exceptions Alarm The exception events can be configured to take the event hint in the live view window, trigger alarm output and linkage actions. Go to System> Event>Normal Event>Exception. (Optional) Enable the event hint if you want to display the event hint in the live view window. 1) Check the checkbox of Enable Event Hint.

  • Page 117: Alarm Linkage Actions

    Network Video Recorder User Manual Exceptions Handling Set the normal linkage and alarm output triggering. Refer to 11.2 Configure Alarm Linkage Actions. Alarm Linkage Actions Purpose: Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email.

  • Page 118: Configure Audio Warning

    Network Video Recorder User Manual  Full Screen Monitoring Dwell Time: Set the time in seconds to show alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).

  • Page 119: Trigger Alarm Output

    Network Video Recorder User Manual Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). Select the Send Email alarm linkage action. Trigger Alarm Output The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and all other events.

  • Page 120: Trigger Or Clear Alarm Output Manually

    Network Video Recorder User Manual PTZ Linkage You can set one PTZ type only for the linkage action each time. Trigger or Clear Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. When the Manually Clear is selected for the dwell time of an alarm output, the alarm can be cleared only by clicking Clear button.
  • Page 121 Network Video Recorder User Manual Alarm Output...

  • Page 122: Chapter 12 Vca Event Alarm

    Network Video Recorder User Manual Chapter 12 VCA Event Alarm The device supports receiving the VCA detections sent by connected IP cameras. Enable and configure the VCA detection on the IP camera settings interface first.  VCA detections must be supported by the connected IP camera. ...

  • Page 123: Vehicle Detection

    Network Video Recorder User Manual Check Enable Face Detection. Optionally, check Save VCA Picture to save the captured pictures of face detection. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face can be detected. Set the arming schedule.

  • Page 124: Line Crossing Detection

    Network Video Recorder User Manual Optionally, check Save VCA Picture to save the captured pictures of vehicle detection. Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist.

  • Page 125: Intrusion Detection

    Network Video Recorder User Manual Check Enable Line Crossing Detection. Optionally, check Save VCA Picture to save the captured pictures of line crossing detection. Follow the steps to set the line crossing detection rules and detection areas. 1) Select an Arming Region to configure. Up to 4 arming regions are selectable. 2) Select the Direction as A<->B, A->B, or A<-B.
  • Page 126 Network Video Recorder User Manual Intrusion Detection Check Enable Intrusion Detection. Optionally, check Save VCA Picture to save the captured pictures of intrusion detection. Follow the steps to set the detection rules and detection areas. 1) Select a Virtual Panel to configure. Up to 4 virtual panels are selectable. 2) Drag the sliders to set Time Threshold, Sensitivity, and Percentage.

  • Page 127: Region Entrance Detection

    Network Video Recorder User Manual Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Click Apply. Region Entrance Detection Purpose: Region entrance detection function detects objects that enter a pre-defined virtual region from the outside place.

  • Page 128: Region Exiting Detection

    Network Video Recorder User Manual Sensitivity: The higher the value is, the more easily the detection alarm can be triggered. Its range is [0-100]. 3) Click Draw Region and draw a quadrilateral in the preview window by specifying four vertexes of the detection region. Set the arming schedule.

  • Page 129: Unattended Baggage Detection

    Network Video Recorder User Manual 2) Drag the sliders to set Sensitivity. Sensitivity: The higher the value is, the more easily the detection alarm can be triggered. Its range is [0-100]. 3) Click Draw Region and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.

  • Page 130: Object Removal Detection

    Network Video Recorder User Manual Optionally, check Save VCA Picture to save the captured pictures of unattended baggage detection. Follow the steps to set the detection rules and detection areas. 1) Select an Arming Region to configure. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity.

  • Page 131: Audio Exception Detection

    Network Video Recorder User Manual Object Removal Detection Check Enable Object Removable Detection. Optionally, check Save VCA Picture to save the captured pictures of object removable detection. Follow the steps to set the detection rules and detection areas. 1) Select an Arming Region to configure. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity.
  • Page 132 Network Video Recorder User Manual Audio exception detection detects the abnormal sounds in the surveillance scene, such as the sudden increase/decrease of the sound intensity. Go to System > Event > Smart Event. Select a camera to configure. Click Audio Exception. Audio Exception Detection Optionally, check Save VCA Picture to save the captured pictures of audio exception detection.

  • Page 133: Sudden Scene Change Detection

    Network Video Recorder User Manual Sudden Scene Change Detection Purpose: Scene change detection detects the change of surveillance environment affected by the external factors, such as the intentional rotation of the camera. Go to System > Event > Smart Event. Select a camera to configure.

  • Page 134: Defocus Detection

    Network Video Recorder User Manual Defocus Detection Purpose: The image blur caused by defocus of the lens can be detected. Go to System > Event > Smart Event. Select a camera to configure. Click Defocus. Defocus Detection Check Enable Defocus Detection. Optionally, check Save VCA Picture to save the captured pictures of defocus detection.

  • Page 135: Thermal Camera Detection

    Network Video Recorder User Manual A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision field. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected. Go to System >...

  • Page 136: Queue Management

    Network Video Recorder User Manual Go to System > Event > Smart Event. Select a thermal camera from the camera list. (Optional) Check Save VCA Picture to save the captured pictures of detection. Select an event detection (Temperature, etc.). Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions.
  • Page 137 Network Video Recorder User Manual Ensure you have connected the device with queue management camera, and the camera is online. Go to System > Event > Smart Event. Select a queue management camera from the camera list. (Optional) Check Save VCA Picture to save the captured pictures of detection. Set the arming schedule.

  • Page 138: Chapter 13 Smart Analysis

    Network Video Recorder User Manual Chapter 13 Smart Analysis With the configured VCA detection, the device supports the smart analysis for people counting and heat map. People Counting Purpose: The Counting is used to calculate the number of people entered or left a certain configured area and form in daily/weekly/monthly/annual reports for analysis.
  • Page 139 Network Video Recorder User Manual Set the Data to analyze. Heat Map Interface Click Counting. Then the results displayed in graphics marked in different colors will show. As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less-popular area.

  • Page 140: Chapter 14 Network Settings

    Network Video Recorder User Manual Chapter 14 Network Settings Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device over network. Go to System > Network > TCP/IP. TCP/IP Settings Select Net-Fault Tolerance or Multi-Address Mode under Working Mode. ...

  • Page 141: Configure Hik-Connect

    Network Video Recorder User Manual  Check Enable DHCP to obtain IP settings automatically if a DHCP server is available in the network.  Valid range of MTU value is 500 to 9676. Click Apply. Configure Hik-Connect Purpose Hik-Connect provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the surveillance system.

  • Page 142: Configure Ddns

    Network Video Recorder User Manual Configure DDNS Purpose You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register DynDNS, PeanutHull and NO-IP services with your ISP before configuring DDNS settings.

  • Page 143: Configure Pppoe

    Network Video Recorder User Manual Configure PPPoE If the device is connected to Internet through PPPoE, you need to configure user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service. Configure NTP Purpose Connection to a network time protocol (NTP) server can be configured on your device to ensure...

  • Page 144: Configure Snmp

    Network Video Recorder User Manual Configure SNMP Purpose You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via SNMP port. By setting the trap address and port, the device is allowed to send alarm event and exception message to the surveillance center.

  • Page 145: Configure Email

    Network Video Recorder User Manual Configure Email Purpose The system can be configured to send an Email notification to all designated users when a specified event occur, such as an alarm or motion event is detected, or the administrator password is changed, etc. Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server.

  • Page 146: Configuring Nat

    Network Video Recorder User Manual  Select Receivers: Select the receiver. Up to 3 receivers can be configured.  Receiver: The name of the receiver.  Receiver's Address: The Email address of user to be notified.  Enable Attached Picture: Check to enable the function if you want to send email with attached alarm images.

  • Page 147: Configure Ports

    Network Video Recorder User Manual OPTION 1: Auto If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping. OPTION 2: Manual If you select Manual, you can edit the external port on your demand by clicking activate External Port Settings.
  • Page 148 Network Video Recorder User Manual  Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed. The Alarm Host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the Alarm Host Port (7200 by default) must be the same as the alarm monitoring port configured in the software.

  • Page 149: Chapter 15 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 15 Hot Spare Device Backup Purpose: The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 150: Set Working Device

    Network Video Recorder User Manual  The camera connection will be disabled when the device works in the hot spare mode.  It is highly recommended to restore the defaults of the device after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. Set Working Device Go to System >...
  • Page 151 Network Video Recorder User Manual Working Status Descrption Working Description Status No record The working device works properly. Backing up The working device gets offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record backing up can be functioned for 1 working device at a time.

  • Page 152: Chapter 16 System Maintenance

    Network Video Recorder User Manual Chapter 16 System Maintenance Storage Device Maintenance Configure Disk Clone Purpose: Select the HDDs to clone to eSATA HDD. Before you start: Connect an eSATA disk to the device. Go to Maintenance > HDD Operation > HDD Clone. HDD Clone Check the HDD to clone.

  • Page 153: S.m.a.r.t Detection

    Network Video Recorder User Manual Message Box S.M.A.R.T Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.

  • Page 154: Bad Sector Detection

    Network Video Recorder User Manual S.M.A.R.T Settings Interface If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the Continue to use the disk when self-evaluation is failed item. Bad Sector Detection Go to Maintenance >...

  • Page 155: Hdd Health Detection

    Network Video Recorder User Manual Bad Sector Detection  You can also pause/resume or cancel the detection.  After testing completed, you can click Error information button to see the detailed damage information. HDD Health Detection Purpose: You can view the health status of Seagate HDD that generated after October 1th, 2017 and capacity ranges from 4 TB to 8 TB.

  • Page 156: Search & Export Log Files

    Network Video Recorder User Manual Health Detection Click a HDD to view details. Search & Export Log Files Purpose: The operation, alarm, exception and information of the device can be stored in log files, which can be viewed and exported at any time. Search the Log Files Go to Maintenance >...

  • Page 157: Export The Log Files

    Network Video Recorder User Manual Log Search Results Up to 4000 log files can be displayed each time. Related Operation:  Click the button or double click it to view its detailed information.  Click the button to view the related video file. Export the Log Files Before You Start: Connect a storage device to your device.

  • Page 158: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Export Log Files On the Export interface, select the storage device from the dropdown list of Device Name. Select the format of the log files to be exported. Up to 15 formats are selectable. Click the Export to export the log files to the selected storage device. Related Operation: ...
  • Page 159 Network Video Recorder User Manual Export or import the IP camera configuration files.  Click Export to export configuration files to the selected local backup device.  To import a configuration file, select the file from the selected backup device and click the Import button.

  • Page 160: Import/Export Device Configuration Files

    Network Video Recorder User Manual Import/Export Device Configuration Files Purpose: The configuration files of the device can be exported to local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.

  • Page 161: Upgrade System

    Network Video Recorder User Manual Upgrade System Purpose: The firmware on your device can be upgraded by local backup device or remote FTP server. Upgrade by Local Backup Device Before You Start: Connect your device with a local storage device with update firmware file. Go to Maintenance>Upgrade.

  • Page 162: Upgrade By Hik-Connect

    Network Video Recorder User Manual FTP Upgrade Interface Enter the FTP Server Address in the text field. Click the Upgrade button to start upgrading. After the upgrading is complete, reboot the device to activate the new firmware. Upgrade by Hik-Connect After logging the device in to Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect.

  • Page 163: Restore Default Settings

    Network Video Recorder User Manual Restore Default Settings Go to Maintenance > Default. Restore Defaults Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 164 Network Video Recorder User Manual If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Go to System > System Service > System Service. HTTP Authentication Check the Enable HTTP to enable the HTTP service. Select the digest as the HTTP Authentication in the drop-down list.

  • Page 165: Managing Onvif User Accounts

    Network Video Recorder User Manual Two authentication types are selectable: digest and digest/basic. If you select digest, as the RTSP authentication, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

  • Page 166: Configure Stream Encryption

    Network Video Recorder User Manual ONVIF protocol is disabled by default. Configure Stream Encryption The stream encryption enables to encrypt the streams for live view, playback, download, backup, etc. Go to Menu > Maintenance > System Service > Stream Encryption. Check Enable Stream Encryption.

  • Page 167: Chapter 17 General System Settings

    Network Video Recorder User Manual Chapter 17 General System Settings Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the System > General interface. Go to System > General. General Settings Interface Configure the following settings.

  • Page 168: Configure Date & Time

    Network Video Recorder User Manual Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password. Click the Apply button to save the settings. Configure Date &...

  • Page 169: Configure Dst Settings

    Network Video Recorder User Manual Configure DST Settings The DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.
  • Page 170 Network Video Recorder User Manual User Management Interface Click Add to enter the operation permission interface. Enter the admin password and click OK. Add User In the Add User interface, enter the information for new user, including User Name, Password, Confirm (password), User Level (Operator/Guest) and User’s MAC Address.

  • Page 171: Set The Permission For A User

    Network Video Recorder User Manual  User Level: Set the user level to Operator or Guest. Different user levels have different operating permission. Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default. Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.
  • Page 172 Network Video Recorder User Manual User Permission Settings Interface Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of device. Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 173: Set Local Live View Permission For Non-Admin Users

    Network Video Recorder User Manual Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output. Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output. Remote Shutdown/Reboot: Remotely shutting down or rebooting the device.

  • Page 174: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Enable Live View Permission Click of non-admin user. Enter Camera Configuration tab. Select Camera Permission as Local Live View. Select cameras to live view. Click OK. Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.

  • Page 175: Edit The Admin User

    Network Video Recorder User Manual Set Live View Permissions on Lock Screen Set the permissions.  Select the camera (s) to allow live view when the current user account is in logout status.  Deselect the camera (s) to forbidden the camera (s) being viewed when the current user account is in logout status.
  • Page 176 Network Video Recorder User Manual Edit User (Admin) Edit the admin user information as demand, including the new admin password (strong password is required), and MAC address. Edit the unlock pattern for the admin user account. 1) Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device.

  • Page 177: Edit The Operator/Guest User

    Network Video Recorder User Manual Set Unlock Patter for Admin User Click the of Export GUID to enter the reset password interface to export the GUID file for the admin user account. When the admin password is changed, you can export the new GUID to the connected U flash disk in the Import/Export interface for the future password resetting.

  • Page 178: Delete A User

    Network Video Recorder User Manual Edit User (Operator/Guest) Edit the user information as demand, including the new password (strong password is required), and MAC address. Delete a User The admin user account has the permission to delete the operator/guest user account. Go to System >...

  • Page 179: Chapter 18 Appendix

    Network Video Recorder User Manual Chapter 18 Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 180: Troubleshooting

    Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.
  • Page 181 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 182 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”. Possible Reasons: − The IP camera and the device versions are not compatible.
  • Page 183 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally. Possible Reasons: −...
  • Page 184 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 185 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the device to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 186 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when device is playing back by single or multi-channel.
  • Page 187 Go to Menu>Storage>Storage Device to view the HDD status, and verify the HDD is detected and can be read and written normally. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.
  • Page 188 Network Video Recorder User Manual UD11169B...

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