HWM Multilog LX 2 User Manual
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HWM Multilog LX 2 User Manual

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Multilog LX 2
Basic User Manual for DataGate™/ HWMOnline™
installation
Version 1.1
Warning: This manual contains important safety and operating information.
Please read, understand and follow the instructions in the manual.

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  • Page 1 Multilog LX 2 Basic User Manual for DataGate™/ HWMOnline™ installation Version 1.1 Warning: This manual contains important safety and operating information. Please read, understand and follow the instructions in the manual.

  • Page 2: Table Of Contents

    Connecting the flow cable Connecting the sensors - Pressure Taking a reading from the logger and hardware diagnostics Final site commissioning checks Installation checklist USING HWM DATAGATE™ Setting up DataGate™ Alarm Recipients Setting up channel settings (optional) USING HWMONLINE™ Viewing your data...

  • Page 3: Weee And The Battery Directive

    HWM-Water products supplied after 13th August 2005 can be identified by the following symbol: Under HWM-Water Ltd’s Terms and Conditions of Sale, customers are responsible for the cost of returning WEEE to HWM-Water Ltd and we are responsible for the costs of recycling and reporting on that waste. Instructions for returning WEEE: Ensure that the WEEE meets one of the two conditions above.

  • Page 4: Introduction

    Introduction Thank you for choosing an HWM data logger(s), we trust it will provide you with many years of service. The individual configuration of your logger(s) may differ slightly from the detailed descriptions that follow, but any additional setup information that you need, should be available from our website.

  • Page 5: Installing The Software

    (If your PC does not have a CD drive, then either copy the files from the CD-ROM onto a memory stick, or download and run the installation file from the HWM website at www.hwmglobal.com) NOTE: If you use proprietary archiving software, such as WinZip or 7zip, please ensure that you extract the files to a temporary folder using the automatic extraction buttons that maintain the original folder structure.

  • Page 6: Installation And Site Hardware Diagnostics Tool (Idt)

    Installation and site hardware Diagnostics Tool (IDT) Once you have installed the IDT, connect the USB IR Reader to your PC. The first time you connect your IR Reader to a new USB port, Windows will configure the driver, wait until this process is completed before proceeding. Position the reader head on the logger as shown below: Take care to position the head over raised ring area...
  • Page 7 3. Now click the <<Read Logger>> button to load the current logger settings into the setup window. 4. The IDT will now download the current settings from the logger. At this point the IDT will check to see if there is a more up-to- date version of the logger firmware available on your PC, if so, you will see the message “Update Available”.

  • Page 8: Configuring The Logger

    Configuring the logger 1. You will now see the main setup menu (expanded for illustration purposes) The menu is structured in sections for easy setup changes content depending on type of logger connected and software mode: i) Logger Details including ID and SIM card phone number ii) Logger start time and data capture interval (days or time of measurement period)
  • Page 9 HWMOnline. APN – If you have ordered a data pack from HWM you can leave this setting alone (as below) as your logger will have been...
  • Page 10 If you have ordered your data service & SIM card, then you will need to separately configure your service. HWM recommends that you allow the GPRS test utility to search for these settings automatically, however if you wish to enter them manually, click the button beside “Use the following settings”...
  • Page 11 8 individual times during the day. Enter either the frequency (e.g. 00:05 minutes) or the time for the call in the box. Alarms – The Multilog LX 2 has a comprehensive alarm system viii. that you can configure to send out Alarm messages when certain defined conditions are breached.
  • Page 12 3. Final steps – By default the logger is set to UTC (Coordinated Universal Time, equivalent to GMT), however you can choose either an offset from this time, or for the logger to use your PC time. When you are happy with all the settings click the <<Setup Logger>>...

  • Page 13: Enhanced Recordings

    Enhanced Recordings The logger is capable of making additional recordings at higher than normal sampling rates. It works in two basic modes, Recording at specific times to allow you to manually set events to be recorded at higher speed and Recording triggered on alarm event where the logger monitors a sensor and if the value exceeds that programmed then the logger makes a recording.
  • Page 14 Recording triggered on alarm event 1. Choose the amount of data to be stored before the alarm is triggered and duration of the recording. 2. Configure your alarm condition to trigger the recording. In this example, the logger will trigger a recording of 16mins (including 1m from before the trigger) when the alarm for the primary analogue channel (e.g.

  • Page 15: Data Communications Confirmation - Gprs Test

    Data Communications Confirmation – GPRS Test It is important to confirm that your logger is communicating with the data server before you leave site (or to be confident, your office), so you should undertake a GPRS test before you leave the logger in the field. 1.

  • Page 16: Troubleshooting A Gprs Test Failure

    Troubleshooting a GPRS test failure. There are a number of reasons why a GPRS test may fail, the following points should be checked before calling HWM support for assistance:- Possible Problem Solution Network Busy due to Retry the test after a few excessive traffic.

  • Page 17: Antenna Installation Considerations

    Antenna installation considerations The method of installation at site should be carefully selected. Signal strength within the cellular network can vary dramatically even within the same cell; proximity to the transceiver, type of antenna, position and angular orientation of the antenna, all have a significant effect on the ability of a device to reliably communicate with the cellular network.

  • Page 18: Installation Process Decision Tree

    Installation Process Decision Tree Identify Chamber type Atplas/Small Side/Hydrant Large (Deep) Chamber Chamber Chamber Choose the appropriate antenna and position it within the chamber Ensure antenna terminal is tightened and wrapped in self amalgamating tape to seal T-Bar T-Bar on logger Carant on bracket Fix to Logger top or I Bar on chamber...
  • Page 19 Cellular Network Signal Strength (as measured by CSQ Test) Insufficient, the device may be able to register with network but will not be able to send or receive data reliably. 7-14 Marginal, depending upon the ambient conditions data transmission may be possible, important to select the correct antenna and install it in the most suitable location.
  • Page 20 T-Bar – This antenna is ideal for installing on top of the device especially in locations with restricted space. T-Bar Installations Considerations  Adhere the antenna to external structures using marine quality adhesive (such as the brand ‘Goop’).  Keep the antenna cable as short as possible, 0.5m. ...
  • Page 21 I-Bar – The physical construction of this antenna makes it ideal for attaching to structures external to subsurface chambers.
  • Page 22 I-Bar Installations Considerations  Antenna can be attached to the side wall of a small chamber or to the top side of the chamber lid.  With the use of a longer cable version (or an extension cable where absolutely necessary) and a sealing compound, this antenna can also be fitted in the ground, on marker posts, in cracks or brickwork near to the chamber.

  • Page 23: Locating In Plastic Lidded Chambers

    Multilog LX 2 Installation in Atplas box The design of the Multilog LX 2 means it is the correct size to rest on the ledges at the top of an Atplas chamber. If the logger has an internal antenna, then...
  • Page 24 Talbot chamber lid. Multilog LX 2 Installation in Talbot – Flip Lid box When correctly installed the Talbot flip lid box offers a smooth vertical tube with no available fixing point for the LX logger.
  • Page 25 Button – The button antenna is designed for mounting into chamber lids. Button Installations Considerations  Antenna needs to have the chamber lid drilled out as the top surface of the antenna needs to be 0.5mm below the surface of the lid to prevent damage.

  • Page 26: Adding An External Battery Pack

    Adding an External Battery Pack If you wish to make frequent data calls, then you will need to attach an external battery pack to your logger. Important: When placing the battery in the site, ensure that it is not crushing any cables other parts of the installation as they are heavy devices.

  • Page 27: Installing Your Logger At Site

     Position loggers away from sources of electrical interference such and motors or pumps. Wall Mounted (e.g. in utility cabinets) Installation bracket available from HWM. Cable tie passed through one of the holes in the logger top plate.

  • Page 28: Connecting The Flow Cable

    If you are using a pulse unit (or connecting cable) provided by HWM, then simply connect it to the FLOW socket on the data logger. When making a connection to Multilog LX 2 you will normally need to splice the bare tails together. It is important that a waterproof connector housing is used, such as the “Tuff-Splice”...

  • Page 29: Connecting The Sensors - Pressure

    Connecting the sensors - Pressure For internal pressure transducer, simply connect the pressure tapping on the pipe to the pressure sensor on the logger. There is no calibration required and the logger is ready to start recording. Pressure point on pipe Pressure input on logger IMPORTANT: Ensure that the connecting hose is adequately insulated to prevent freezing.

  • Page 30: Taking A Reading From The Logger And Hardware Diagnostics

    Taking a reading from the logger and hardware diagnostics You are now ready to confirm that the logger is measuring real data from the sensors by taking an Instantaneous Value. 1. From the IDT menu bar, click the <<Hardware Diag>> tab. 2.
  • Page 31 Indicates total number of calls made Provides the current signal strength Provides the IMSI & IMEI numbers for the modem Enter a mobile phone number here & click <<Send SMS>> to instruct the logger to send you an SMS test message.

  • Page 32: Final Site Commissioning Checks

    Final site commissioning checks Having made all the configuration checks, checked all the wiring is good, verified the instantaneous values are what you need and confirmed communications with a GPRS test, there is one last check that you can make with your mobile phone to confirm everything is working as it should.
  • Page 33 5. To decipher the message returned, please refer to the table below: Message Description TTTT Original command text without # 138-002 Logger type number V01.00 Firmware version in Logger. CSQ: nn Signal strength nn (nn = 6 to 30) 10.9V Operating voltage yourid Your Logger ID...

  • Page 34: Installation Checklist

    Installation checklist Before you leave site, review the following items to be sure that the installation is going to be a good one. □ Have you calibrated and zeroed your pressure transducer? □ Have you run an instantaneous value to confirm data quality? □...

  • Page 35: Using Hwm Datagate

    Using HWM DataGate™ DataGate™ is the HWM secure data warehouse and is the data storage system behind the HWMOnline™ viewing platform (see later in this guide). DataGate™ stores the data messages from the logger and the information required for displaying all the logger details on HWMOnline™.
  • Page 36 Most information regarding the logger will have been entered for you already by HWM, but the following steps will show you how to confirm reception of the GPRS test conducted earlier and how to adjust the Site details, such as Site ID and GPS position.
  • Page 37 9. You can now enter/edit the information about your logger:- Fields that you can safely adjust are as follows:- Mobile number – Where HWM fit the SIM card, this number is  entered by the factory. If you have installed your own SIM card, enter the number here.
  • Page 38 10. Once you are satisfied you have all the information entered how you wish it, click <<Update Logger>> to store the data. 11. Some information in the “View Logger” screen is only available once the logger has begun to call in. The Battery condition displays the voltage of the logger battery (or that of the external battery pack if connected) and the Signal Strength (also called CSQ) is the current GSM network signal strength.

  • Page 39: Setting Up Datagate™ Alarm Recipients

    Setting up DataGate™ Alarm Recipients You can configure DataGate™ to relay alarm signals from your logger to e- mail addresses and/or send SMS messages to mobile phones. To add a new recipient for alarm messages, follow the steps below: 1. Click <<My Account>> 2.
  • Page 40 4. Now click <<add>> in the “Add alarm” column 5. Choose the “Type” of alarm from the dropdown – SMS or EMAIL then enter the SMS phone number or the e-mail address in the “Address” box. and click the <<Create alarm action>> button. 6.

  • Page 41: Setting Up Channel Settings (Optional)

    Setting up channel settings (optional) The Multilog LX 2 passes all its channel information automatically to HWMonline, however if you would like to change the channel description & type, manually add channels to DataGate™. The example below shows how to setup a new channel to be an Electricity channel.

  • Page 42: Using Hwmonline

    If you have HWMOnline™ as part of your package, you will use the same username and password that was provided to you by your HWM account manager. Viewing your data 1.
  • Page 43 4. The page below shows a typical result of a site query:- Details of the logger including last call in time in GMT Floating the mouse Graph of the readings over points on the recorded by the logger, graph gives precise one trace per channel.

  • Page 44: Viewing Information About Your Logger Fleet

    Viewing information about your logger fleet HWMOnline can also be used as a fleet management tool. 1. From the Home screen click the “Fleet Summary…” link. 2. The summary screen below appears:- Details regarding your loggers Options for creating a custom report 3.

  • Page 45: Technical Specifications

    (count mode). Infra-Red reading head for connection to hand held devices, tablets, Local laptop, or desktop PC. GPRS to HWM DataGate or customer specific server. SMS Back Up* SMS to HWM DataGate or customer server. Multiple messages per Internal Cellular day.
  • Page 46 GPS Option Shipping Spec options (/n) Shipping Description Spec no Factory Preset standard. Contact HWM for any specific configuration, depends on order volume Modem types and data option (/xxxxxx) Modem Description Type no CCCxxx International country letter (determines the modem type) Customer variant code nnn –...
  • Page 47 LX/886N/1/UK1 2 Channel(Pul), Int 0.1% 10bar pressure, GPRS, HWM SIM & DataGate LX/1G7/1/UK1 1 Channel (Pul+Dir) glanded, Int 20bar pressure, GPRS, HWM SIM & DataGate LX/1Y6NBY/1/UK1 1 Channel(Pul+Dir) Y glanded with external battery connection cable, Int 0.1% 10bar pressure, GPRS, HWM SIM & DataGate LX/883/1/UK1 2 Channel(Pul), Ext pressure, GPRS, HWM SIM &...
  • Page 49 Warnings: FCC warning statement:  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 50: Appendix - Additional Information

    Below is a selection of pulse types and wiring configurations that may be useful. The variations are changing all the time so if your particular meter is not shown below, please contact your meter supplier for connection details. Picture Pulse Cable Alternatives HWM Cable Blue Blue Green Brown Blue...
  • Page 51 Aquamaster connections – Yellow wire is Flow Channel 2 where required. Picture Pulse Cable Alternatives HWM Cable Aquamaster Bulgin Blue Blue Green Green Yellow Yellow Blue Blue Aquamaster Souiau Green Green Yellow Yellow...

  • Page 52: Meters & Pulse Value Guide

    Meters & Pulse Value Guide There are many different varieties of meters in use. Below is a selection of water meters with their appropriate pulse calibration factors that may assist in setup. If your particular meter is not shown below, please contact your meter supplier for pulse factor details.
  • Page 53 Fitted at position:- Helix 4000 0.01 Cal = 10 Up to 100mm 0.1 Cal = 100 1 Cal = 1000 Fitted at position:- Helix 4000 0.01 Cal = 10 Above 150mm 0.1 Cal = 100 1 Cal = 1000 Helix PD10 3000 Up to 100mm...
  • Page 54 Meters used in conjunction with Cyble pulse units:- All pulse values contained in the table below are expressed in litres/pulse. Where an Emitter-S is necessary, the pulse value indicated on the register label should be used. Cyble k factor 1000 Meter type Size(s) (mm) Aquadis...

  • Page 55: Fitting Your Own Sim Card

    Fitting your own SIM card 1. Remove the lid of the logger taking care not to damage the seal. 2. Lift out the battery to allow easier access to the SIM card slot 3. Insert your new SIM into the empty slot as shown above. Ensure the gold contacts face the board and the notch is to the left.
  • Page 56 +44 (0)1633 489479 www.hwmglobal.com MAN-146-0001-B (Multilog LX 2 - Installation User Guide).docx ©HWM-Water Limited. This document is the property of HWM-Water Ltd. and must not be copied or disclosed to a third party without the permission of the company. Copyright reserved.

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