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Troubleshooting
The following table contains the common problems and the solutions to these problems. Please check this list before
you contact the technicians.
Problems
Connect power cord correctly.
Turn on power.
NO PICTURE
Connect video cable correctly.
Select the input signal source with proper cable connection with the source button.
ABNORMAL
Match the colors on the cables to the ports off the back of the television. I.E. red cable to red colored
COLORS
port.
PICTURE IS TOO
Adjust your contrast, brightness and lamp settings from the OSD Menu. For adjust controls
DARK
AUDIO ONLY NO
Make sure you have connected both your video and audio cables.
PICTURE
The TV's tuner signal must not be lower than 65 %.
PICTURE ONLY NO
Make sure the audio cable is connected.
AUDIO
Readjust your volume via the remote control.
The TV's tuner signal must not be lower than 65 %.
Turn off the TV, unplug it from the socket. Remove the batteries out of the remote for 30 minutes.
Press the remote buttons and the power button randomly for a good 2 seconds, and then reinstall the
REMOTE CONTROL
batteries. Try the remote to see if it works. For battery removal instructions.
DOES NOT WORK
The TV's remote sensor is also housed in the same place as the power indicator light. Please make
sure there is line of sight from the remote control's front sensor to the remote sensor of the TV.
CANNOT
RECEIVE
The TV's tuner signal must not be lower than 65 %. Change the direction of your antenna and rescan
SUFFICIENT
your channels. If you have cable call up your cable company and ask about signal strength of your
CHANNELS
local cable.
THROUGH
THE
ATSC/NTSC TUNER
Please adjust your picture setup and make sure the saturation and the RGB are not turned all the way
NO COLOR
down. For adjustment controls.
The TV's tuner signal must not be lower than 65 %. Check your signal.
WEAK SIGNAL OR
The TV's tuner signal must not be lower than 65 %. Change the direction of your antenna and rescan
NO
PROGRAM
your channels. If you have cable call up your cable company and ask about signal strength of your
SYMBOL
ON
local cable.
SCREEN
TV'S
UNIVERSAL
This television follows NEC's universal remote code.
REMOTE CODE
through your own universal remote's guide book.
Troubleshooting
Solutions
30
To find the actual code you must read
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