Trouble; Troubleshooting - Canon HV20 Instruction Manual

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Trouble?

Additional Information
Trouble?

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Problem
• Camcorder will not turn on.
• The camcorder switches off
by itself.
• The cassette compartment
cover will not open.
• The LCD/viewfinder switches
on and off.
The charge indicator flashes
rapidly (about twice per
second).
• Battery pack will not charge.
• The charge indicator flashes
very slowly (about once every
2 seconds).
Recording/Playback
Problem
Buttons will not work.
Abnormal characters appear on
the screen. The camcorder
does not operate properly.
" " flashes on the screen.
" " flashes on the screen.
" " flashes on the screen.
The lens cover is not
completely open.
" " flashes red on the screen.
"REMOVE THE CASSETTE"
appears on the screen.
The wireless controller will not
work.
Battery pack is exhausted. Replace or charge the battery pack.
Attach the battery pack correctly.
Charging has stopped because the compact power adapter or
the battery pack is faulty.
Charge the battery pack in temperatures between 0 °C and
40 °C (32 °F and 104 °F).
Battery packs become hot with use and may not charge. When
the battery pack is outside the charging temperature range, the
CHARGE (charge) indicator will flash irregularly. The charging
will start once the battery pack temperature is below 40 °C
(104 °F).
The battery pack is damaged. Use a different battery pack.
Turn on the camcorder.
Load a cassette.
Disconnect the power source and reconnect it after a short time.
If the problem still persists, disconnect the power source and
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
Load a cassette.
Battery pack is exhausted. Replace or charge the battery pack.
Condensation is detected. See reference page.
Turn the camcorder off and then on again.
The camcorder malfunctions. Consult a Canon Service Center.
Remove the cassette and reinsert it.
Set [WL.REMOTE] to [ON].
The battery of the wireless controller is exhausted. Replace the
battery.
Solution
Solution
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20
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94
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44
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