Dors 820 Service Maintenance Manual
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Dors 820 Service Maintenance Manual

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Banknote counter
820
Service maintenance manual
820
v.1.2, 2019

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Do you have a question about the 820 and is the answer not in the manual?

Questions and answers

Akwasi Yeboah
April 7, 2025

Continuous jamming

0
1 comments:
Mr. Anderson
April 9, 2025

Continuous jamming in the Dors 820 can be caused by the following:

- Gap between rollers
- Separator misalignment
- Phase adjustment issues
- Jammed or non-rotating rollers in the path
- Banknotes stuck in the tract
- Dirty hopper or path

These issues can lead to repeated errors during banknote counting.

This answer is automatically generated

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Summary of Contents for Dors 820

  • Page 1 Banknote counter Service maintenance manual v.1.2, 2019...

  • Page 2: Table Of Contents

    Service maintenance manual Contents INTRODUCTION ..............................5 SAFETY INSTRUCTIONS .......................... 6 GETTING STARTED ..........................7 GENERAL DESCRIPTION......................... 9 PRODUCT APPEARANCE AND OPERATION CONTROLS ............. 10 SPECIFICATIONS AND SET CONTENT ....................13 ............................. 13 PECIFICATIONS ..........................14 UPPLIED CONTENTS PREVENTIVE MAINTENANCE ......................15 MAINTENANCE ............................
  • Page 3 Service maintenance manual 8.26 R .................... 128 EMOVAL AND INSTALLATION OF HOOKS 8.27 R ............130 EMOVAL AND INSTALLATION OF SEPARATOR COVER ASSEMBLY 8.28 R ........... 133 EMOVAL AND INSTALLATION OF SEPARATOR BRACKET ASSEMBLY 8.29 R ..........137 EMOVAL AND INSTALLATION OF FEEDING WHEELS SHAFT ASSEMBLY 8.30 R ................
  • Page 4 ......................371 OUNTER FIRMWARE RECOVERY 10.10 R .............. 374 EGISTRATION OF NEW MODULE AFTER REPLACEMENT 10.11 BVS ........................375 REPOSITORY RESET 10.12 C ...................... 377 ONNECTING XTERNAL EVICES DORS 820 DOCUMENTATION ......................378 11.1 DORS 820 ........................378 LIST OF CABLES...

  • Page 5: Introduction

    Introduction This manual is a reference guide for the staff performing maintenance and repair of DORS 820 banknote counter (hereinafter product or counter). Following all the instructions in this manual ensures maximum security for the mainte- nance staff, proper maintenance and repair of the equipment.

  • Page 6: Safety Instructions

    Service maintenance manual Safety instructions Operations may be performed by certified personnel that got through instructions on la- bor safety when operating electrical appliances and is qualified not lower than 1st qualifying group for operation of electrical installations up to 1000 V. Warning: Don’t wear long jewelry or garments (e.g.

  • Page 7: Getting Started

    Service maintenance manual Getting started 2.1. Find a place to operate the counter. Ensure the surface is flat and not exposed to direct sunlight, there is no dust, dirt, steam or smoke, and there is no strong vibration. The mains outlet should be near the product and easy to access.
  • Page 8 Service maintenance manual The gap between separating and feed rollers should be adjusted so that one banknote would pass between the rollers with little friction. If the banknote passes loosely, reduce the gap. If the banknote can hardly be inserted, increase the gap. 2.7.

  • Page 9: General Description

    Service maintenance manual General description DORS 820 counter is designed for counting and sorting banknotes of Russian rubles, Ukrainian hryvna, Kazakhstan tenge, US dollars, Euros, Great Britain pounds, PRC renminbi and other currency (depending on complete set) determining their authenticity, par value and amount.

  • Page 10: Product Appearance And Operation Controls

    6. Reject pocket 17. Remote display slot 7. Stacker 18 Cover 8. Stacker wheels 19 Ethernet connector (for DORS 820E) 9. Handles for counter carrying 20 HDMI connector (for DORS 820Rs) 10. Top 21 USB connectors (for DORS 820Rs) 11. Bottom...
  • Page 11 5 Currency select key 15 Rejected banknotes quantity 6 Send count results to the printer key 16 Counted sum 7 Count reset key 17 System time 8 “REPORT” submenu key For detailed information about keys operation refer to “DORS 820 Operation manual”.
  • Page 12 Service maintenance manual Operation procedure For detailed information on operation procedure refer to “DORS 820 Operation manual” If an error appears, please check the section “10.2 Error messages”. Note: Prepare the banknotes to be counted as shown in Fig. 4, and remove broken, wet, greasy and dirty banknotes.

  • Page 13: Specifications And Set Content

    2А (100 V); 1А (240 V) Current consumption, max 10 to 35 °С Operating temperature range Relative humidity at 25°С 40…80% Atmospheric pressure 84 to 107 KPa (630 to 820 mm Hg) Dimensions (max): Height 345 mm Width 305 mm Depth...

  • Page 14: Supplied Contents

    Service maintenance manual Supplied contents Complete set includes: 5.2.1  DORS 820 banknote counter  power cord  stylus (2 pcs)  banknote guides (2 pcs)  USB cable (A-B type)  Operation manual  brush  wiping cloth ...

  • Page 15: Preventive Maintenance

    40 to 80 %;  atmospheric pressure 84 to 107 KPa (630 to 820 mm Hg). If the counter is operated more intensively (more than 8 hours per day), the maintenance specified is to be carried out more often.
  • Page 16 Service maintenance manual 14 - Clean the lighting module, combined sensor module and UV sensor frames with vacuum cleaner, compressed air and/or soft brush (Fig. 24 Fig. 26). 15 - Remove the metal bar to clean the rollers if required (Fig. 28 Fig. 29). 16 - Take out the springs and the roller’s axle (Fig.
  • Page 17 Service maintenance manual Wipe rollers Fig. 6 Wipe rollers Fig. 7...
  • Page 18 Service maintenance manual Remove dust Wipe rollers Fig. 8 Remove dust Fig. 9...
  • Page 19 Service maintenance manual Remove dust Fig. 10 Remove dust Fig. 11...
  • Page 20 Service maintenance manual Wipe rollers Fig. 12 Remove dust Wipe Wipe rollers rollers Fig. 13...
  • Page 21 Service maintenance manual Wipe rollers Fig. 14 Removedust Wipe rollers Remove dust Fig. 15...
  • Page 22 Service maintenance manual Remove dust Wipe rollers Wipe rollers Fig. 16 Remove dust Fig. 17...
  • Page 23 Service maintenance manual Remove dust Fig. 18 Remove dust Fig. 19...
  • Page 24 Service maintenance manual Remove dust Fig. 20 Remove dust Fig. 21...
  • Page 25 Service maintenance manual Fig. 22 Fig. 23...
  • Page 26 Service maintenance manual Remove dust Fig. 24 Fig. 25 Remove dust Fig. 26...
  • Page 27 Service maintenance manual Remove dust Fig. 27 Fig. 28 Fig. 29...
  • Page 28 Service maintenance manual Remove dust Fig. 30 19 - Connect the power cord. 20 - Reset the counters for banknotes and errors counting (Service mode -» Statistics, see section 10.1.2.4). 21 - Switch the counter off and unplug the power cord from the mains. 22 - Using lint-free cloth slightly moistened with alcohol clean all the external plastic surfaces from visible dirt (if any).

  • Page 29: Maintenance

    Service maintenance manual Maintenance Overview This section describes counter maintenance, repair and adjustment procedure. Warning: before any maintenance unplug the product from the mains outlet. If it is necessary to plug the product when disassembled, apply extreme precautions. After the assembling clean all the outer surface of the product from greasy spots and other dirt using cloth moistened in alcohol.

  • Page 30: Products Disassembly And Assembly

    Service maintenance manual Calibration card EBKM.00D820.T4.00.000. 7.2.19 UV calibration card EBKM.00D820.T5.00.000. 7.2.20 Calibration card EBKM.00D750.P2.00.001. 7.2.21 Gap adjustment tool EBKM.00D700.T6.00.000 7.2.22 Belt tension adjustment jig EBKM.00D820.П2.00.000. 7.2.23 Set of probes 0.05-1.0mm; 7.2.24 Sidecutters; 7.2.25 Sharp tweezers 7.2.26 Metal ruler 15cm 7.2.27 KOH-I-NOOR 6521/40 eraser.
  • Page 31 Service maintenance manual Remove screws Fig. 31 Fig. 32 Fig. 33...
  • Page 32 Service maintenance manual Fig. 34 Fig. 35...
  • Page 33 Service maintenance manual Remove screws Fig. 36 Ensure alignment when assembling Fig. 37...
  • Page 34 Service maintenance manual Remove screws Fig. 38 Remove screws Fig. 39...
  • Page 35 Service maintenance manual Remove screw Fig. 40 Remove screw Fig. 41...
  • Page 36 Service maintenance manual Fig. 42 Fig. 43...
  • Page 37 Service maintenance manual Fig. 44...

  • Page 38: Removal And Installation Of Rear Cover

    Service maintenance manual Removal and installation of rear cover Remove two screws M3x6 N0019+W0022+W0007/ JPM1-306N1H04 of rear cover, re- 8.3.1 move the cover (see Fig. 45 Fig. 46). Install the rear cover in reverse sequence. 8.3.2 Fig. 45 Fig. 46...

  • Page 39: Wire Dressing

    Service maintenance manual Wire dressing Wire dressing is the final operation before installing the covers. It must be done after replacing any parts, electronic modules or cables, if the ties of the harness were removed and / or the cables were removed from the self-locking holders. Warning: wire dressing is formed on the open counter! Warning: before starting wire dressing, remove the power unit assembly (see s 8.8).
  • Page 40 Service maintenance manual Fig. 47 Fig. 48...
  • Page 41 Service maintenance manual Fig. 49 Fig. 50 Fig. 51...
  • Page 42 Service maintenance manual Fig. 52 Fig. 53 Fig. 54...
  • Page 43 Service maintenance manual Fig. 55 Fig. 56 Fig. 57...
  • Page 44 Service maintenance manual Fig. 58 Fig. 59 Fig. 60...
  • Page 45 Service maintenance manual Fig. 61 Fig. 62...

  • Page 46: Removal And Installation Of Drivers Module

    Service maintenance manual Fig. 63 Fig. 64 Fig. 65 Removal and installation of Drivers module Disconnect the cables from the connectors of the Drivers module X1, X2, X3, X4, X6, 8.5.1 X7, X8, X9, X10, X11, X12, X13, X14, X15, X16. (Fig. 66. Fig. 70). If necessary, remove the cable ties.
  • Page 47 Service maintenance manual Installing the Drivers module: When dismantling / mounting a Drivers module without replacing the module, visually verify the presence of two thermal pads on DD3 and DD4 chips (see Fig. 73) (allowed if the thermal pads remain glued to the sidewall of the device). In thermal pads are missing, they must be installed (if available).
  • Page 48 Service maintenance manual Fig. 66 Fig. 67 Fig. 68...
  • Page 49 Service maintenance manual Fig. 69 Fig. 70 Fig. 71...
  • Page 50 Service maintenance manual Fig. 72 Fig. 73 Fig. 74...
  • Page 51 Service maintenance manual Fig. 75 Fig. 76 Fig. 77...
  • Page 52 Service maintenance manual Fig. 78 Fig. 79...
  • Page 53 Service maintenance manual Fig. 80 Fig. 81...

  • Page 54: Removal And Installation Of Hopper Unit

    Service maintenance manual Removal and installation of hopper unit Push the plastic locks up on both sides of the hopper unit with your fingers and pull the 8.6.1 unit out (Fig. 82 Fig. 83 Fig. 84 Fig. 86). For Ethernet models: carefully remove the hopper and disconnect Ethernet cable from 8.6.2 Ethernet module Fig.
  • Page 55 Service maintenance manual Push the lock Ensure alignment when installed Fig. 83 Pull Fig. 84...
  • Page 56 Service maintenance manual Fig. 85 Fig. 86...

  • Page 57: Removal And Installation Of External Interfaces Module

    Service maintenance manual Removal and installation of External Interfaces module Remove cable ties from interface cable (use sidecutters; see Fig. 87). 8.7.1 Unplug the cables from the module (see Fig. 87 Fig. 88). 8.7.2 Remove three screws M3x8 N0022+W0022+W0007/ JPM1-308N1H02 of module fix- 8.7.3 ture to the frame side wall (see Fig.
  • Page 58 Service maintenance manual Fig. 88 Fig. 89...

  • Page 59: Removal And Installation Of Psu

    Service maintenance manual Removal and installation of PSU Open the counter. 8.8.1 Remove four M3x8 screws of the power unit assembly (see Fig. 90, Fig. 91). 8.8.2 Carefully remove the back cover, put it next to the counter (see Fig. 92). The power cable 8.8.3 is laid in the self-locking tie CL-5.
  • Page 60 Service maintenance manual Fig. 92 Fig. 93...
  • Page 61 Service maintenance manual Fig. 94 Fig. 95...

  • Page 62: Removing And Installing Bvs Adapter Module

    Service maintenance manual Removing and installing BVS adapter module Disconnect the cables from the connectors X2, X4, X5, X6 (X7 for Raspberry Pi model) 8.9.1 of BVS adapter module EBKM.00D820.00.75.000 (see Fig. 96, Fig. 97, Fig. 98). Remove the cable ties if necessary.
  • Page 63 Service maintenance manual Fig. 96 Fig. 97...
  • Page 64 Service maintenance manual Fig. 98 Fig. 99...
  • Page 65 Service maintenance manual Fig. 100 Fig. 101...
  • Page 66 Service maintenance manual Fig. 102 Fig. 103...
  • Page 67 Service maintenance manual Fig. 104 Fig. 105...
  • Page 68 Service maintenance manual Fig. 106 Fig. 107...

  • Page 69: Removing And Installing Bvs Module

    Service maintenance manual Removing and installing BVS module 8.10 Disconnect the cables from the connectors X5, X10, X13 (X12 for Raspberry Pi version) 8.10.1 of BVS module EBKM.00BVS3.00.75.000-01 (see Fig. 108, Fig. 109, Fig. 110)., Remove the cable ties if necessary. Remove four screws M3x8 N0022 + W0022 + W0007 / JPM1-308N1H02 holding BVS 8.10.2 module;...
  • Page 70 Service maintenance manual Fig. 109 Fig. 110...
  • Page 71 Service maintenance manual Fig. 111 Fig. 112...
  • Page 72 Service maintenance manual Fig. 113...

  • Page 73: Removing And Installing Rj45 Connector And Ethernet Cable

    Service maintenance manual Removing and installing RJ45 connector and Ethernet cable 8.11 Press the Ethernet cable clamp and remove the cable from the RJ45 connector (see Fig. 8.11.1 114, Fig. 115). Press the movable retainer of the RJ45 connector and remove the connector from the 8.11.2 holder (see Fig.
  • Page 74 Service maintenance manual Fig. 115 Fig. 116 Fig. 117...

  • Page 75: Removing And Installing Raspberry Pi Module

    Service maintenance manual Removing and installing Raspberry Pi module 8.12 If necessary, remove the SD memory card from the Raspberry Pi connector (see Fig. 119, 8.12.1 Fig. 121). Remove three M2.5x6 screws with washers from the Raspberry Pi module; remove three 8.12.2 M3x6 screws (with washers) from the HDMI connector board, and carefully remove the modular assembly for the length of Raspberry Pi cable (see Fig.
  • Page 76 Service maintenance manual Fig. 119 Fig. 120...
  • Page 77 Service maintenance manual Fig. 121 Fig. 122...

  • Page 78: Removing And Installing The Modules Of Optical Interrupter

    Service maintenance manual Removing and installing the modules of optical interrupter 8.13  The module of optical interrupter (on the left, on the side of the hopper motor). Remove two screws M3x6 N0019 + W0022 + W0007 / JPM1-306N1H04 fixing the 8.13.1 module to the bracket;...
  • Page 79 Service maintenance manual Fig. 124 Fig. 125...
  • Page 80 Service maintenance manual Fig. 126 Fig. 127...
  • Page 81 Service maintenance manual Fig. 129 Fig. 128...

  • Page 82: Removal And Installation Of Redirector Sensor Module

    Service maintenance manual Removal and installation of redirector sensor module 8.14 Unplug EBKM.00D820.00.91.000-04 (RdrS-BVS_X18) cable (see Fig. 130 Fig. 131). 8.14.1 Remove two screws M3x6 N0019+W0022+W0007/ JPM1-306N1H04 fixing the module 8.14.2 to the bracket; remove the module (see Fig. 131 Fig. 132). Redirector sensor module is to be installed in reverse sequence.
  • Page 83 Service maintenance manual Fig. 132 Fig. 133...

  • Page 84: Removal And Installation Of Cables Of Redirector And Optical Interrupter Modules

    Service maintenance manual Removal and installation of cables of Redirector and Optical interrupt- 8.15 er modules Remove the required cable from cable holders of reject pocket envelope. Wire dressing is required if any cable has been replaced. Connect the cables to the modules (Tract-DRV-X13 cable to the main motor optical inter- 8.15.1 rupter module, RdrS-DRV-X16 cable to the Redirector module).
  • Page 85 Service maintenance manual Fig. 138 Fig. 139...

  • Page 86: Removal And Installation Of Hopper Motor Module

    Service maintenance manual Removal and installation of hopper motor module 8.16 Remove the cable tie fixing motor cables to motor of hopper (the motor on the left) (see 8.16.1 Fig. 140 Fig. 141). Remove lock washer 3 W0001 fixing wheel on motor shaft (see Fig. 142 Fig. 143). 8.16.2 Remove interrupter wheel and cog belt HTD-222-3M-6 (see Fig.
  • Page 87 Service maintenance manual Fig. 140 Fig. 141...
  • Page 88 Service maintenance manual Fig. 142 Fig. 143...
  • Page 89 Service maintenance manual Fig. 144 Fig. 145...
  • Page 90 Service maintenance manual Fig. 146 Fig. 147...
  • Page 91 Service maintenance manual Fig. 148 Fig. 149...
  • Page 92 Service maintenance manual Stopper Fig. 150 Stopper Fig. 151...
  • Page 93 Service maintenance manual Fig. 152 Standard tension Fig. 153...
  • Page 94 Service maintenance manual Belt is loose Fig. 154 Belt is overtensed Fig. 155...
  • Page 95 Service maintenance manual Fig. 156 Fig. 157...
  • Page 96 Service maintenance manual Fig. 158 Fig. 159...
  • Page 97 Service maintenance manual Fig. 160...

  • Page 98: Removal And Installation Of Main Motor Module

    Service maintenance manual Removal and installation of main motor module 8.17 Remove 3 W0001 lock washer, fixing the wheel on motor shaft (see Fig. 168 Fig. 142 8.17.1 Fig. 143). Remove the wheel (see Fig. 161). 8.17.2 Remove two screws M4x7 JPM1-407N101 (M4x8 N0021+W0011+W0023/ JPM1- 8.17.3 408N100) of motor fixture to the frame side, remove the motor (see Fig.
  • Page 99 Service maintenance manual Fig. 161 Fig. 162 Fig. 163...
  • Page 100 Service maintenance manual Fig. 164 Fig. 165 Fig. 166...
  • Page 101 Service maintenance manual Fig. 167 Fig. 168...

  • Page 102: Removal And Installation Of Wheels

    Service maintenance manual Removal and installation of wheels 8.18 Remove the cog belts HTD-267-3М-6, HTD-270-3М-6, MXL 146.3-6 (B72MXL6); see 8.18.1 Fig. 169 Fig. 170 Fig. 171. Remove locking washers from shafts; remove the wheels (see Fig. 172 Fig. 173 Fig. 174 8.18.2 Fig.
  • Page 103 Service maintenance manual necessary. Skilled technicians may rotate the sheave and control the belt tension with the jig simulta- neously (hold the accessory by one hand, and rotate the sheave by another hand controlling tension), then remove accessory at required force and tighten the clamp screw by the free hand. Having the counter assembled, check motors rotation speed in service mode (see s.
  • Page 104 Service maintenance manual Fig. 170 Fig. 171 Fig. 172...
  • Page 105 Service maintenance manual Fig. 173 Fig. 174 Fig. 175...
  • Page 106 Service maintenance manual Fig. 176 Fig. 177 Fig. 179 Fig. 178...
  • Page 107 Service maintenance manual Fig. 180 Fig. 181...
  • Page 108 Service maintenance manual Fig. 182 Fig. 183...
  • Page 109 Service maintenance manual Fig. 184 Fig. 185...
  • Page 110 Service maintenance manual Fig. 186 Fig. 187...
  • Page 111 Service maintenance manual Fig. 188 Fig. 189...
  • Page 112 Service maintenance manual Fig. 190 Fig. 191...
  • Page 113 Service maintenance manual Fig. 192 Fig. 193...
  • Page 114 Service maintenance manual Fig. 194 Fig. 195...
  • Page 115 Service maintenance manual Fig. 196 Fig. 197...

  • Page 116: Removal And Installation Of Reject Pocket

    Service maintenance manual Removal and installation of reject pocket 8.19 Remove reject pocket sensor cable from cable holder (see Fig. 198 Fig. 199). 8.19.1 Remove two screws fixing reject pocket, remove reject pocket (see Fig. 199 Fig. 200 Fig. 8.19.2 201).
  • Page 117 Service maintenance manual Fig. 200 Fig. 201...

  • Page 118: Removal And Installation Of Redirector And Solenoid

    Service maintenance manual Removal and installation of redirector and solenoid 8.20 Remove the screw fixing the flag to redirector shaft, remove the flag (see Fig. 202 and 8.20.1 Fig. 205). Remove the washer fixing the bearing on the redirector shaft, remove the bearing (see 8.20.2 Fig.
  • Page 119 Service maintenance manual Fig. 206 Fig. 207 Fig. 208...

  • Page 120: Removal And Installation Of Gears On Shafts Of Feeding And Dispensing Rollers

    Service maintenance manual Removal and installation of gears on shafts of feeding and dispensing 8.21 rollers Remove the washers fixing the gears on shafts of the feeding and dispensing rollers (see 8.21.1 Fig. 209). Remove the gears (see Fig. 210 and Fig. 211). 8.21.2 Install the gears in reverse sequence ensuring orientation as in Fig.
  • Page 121 Service maintenance manual Fig. 211...

  • Page 122: Removing And Installing Cis Frame Assembly

    Service maintenance manual Removing and installing CIS frame assembly 8.22 Remove the cable tie, see Fig. 212. 8.22.1 Remove four screws holding CIS frame assembly (see Fig. 212, Fig. 213). 8.22.2 Remove the CIS frame assembly (see Fig. 214). 8.22.3 Install the CIS frame assembly in the reverse order.
  • Page 123 Service maintenance manual Fig. 213 Fig. 214 Fig. 215...
  • Page 124 Service maintenance manual Fig. 216 Fig. 217...

  • Page 125: Removing And Installing The Rear Frame Assembly

    Service maintenance manual Removing and installing the rear frame assembly 8.23 Remove four screws securing the rear frame assembly to the sidewalls (see Fig. 218, Fig. 8.23.1 219). Remove the rear assembly (see Fig. 220). 8.23.2 Install the rear assembly in the reverse order. The frame must be pressed as much as possi- ble to the sidewalls before fixing with screws.

  • Page 126: Removal And Installation Of Top Cover Unit Assembly

    Service maintenance manual Removal and installation of top cover unit assembly. 8.24 Remove two screws fixing top cover unit assembly to the separator cover (see Fig. 221). 8.24.1 Remove top cover unit assembly (see Fig. 222). 8.24.2 Install top cover unit assembly in reverse sequence. Fig.

  • Page 127: Removal And Installation Of Dispensing Rollers Shaft Assembly

    Service maintenance manual Removal and installation of dispensing rollers shaft assembly 8.25 Remove the washers fixing dispensing rollers shaft, remove bearings and remove the 8.25.1 shaft (see Fig. 223 Fig. 224 Fig. 225 Fig. 226). Install the dispensing rollers shaft assembly in reverse sequence. Fig.

  • Page 128: Removal And Installation Of Hooks

    Service maintenance manual Removal and installation of hooks 8.26 On both sides remove the screws fixing the hooks to the sidewalls, remove the hooks 8.26.1 from axle bushes (see Fig. 227 Fig. 228 Fig. 229 Fig. 230). Remove the springs with the hooks from separator cover, remove the springs from the 8.26.2 hooks, if necessary remove the pipes from the springs (see Fig.
  • Page 129 Service maintenance manual Fig. 231 Fig. 232...

  • Page 130: Removal And Installation Of Separator Cover Assembly

    Service maintenance manual Removal and installation of separator cover assembly 8.27 Put the left and right spring ends of separator through the relevant grooves on the separa- 8.27.1 tor adjustment unit (see Fig. 233 and Fig. 234). Remove four screws fixing separator cover assembly to the frame sides, remove the cover 8.27.2 (see Fig.
  • Page 131 Service maintenance manual Fig. 235 Fig. 236...
  • Page 132 Service maintenance manual Fig. 237 Fig. 239 Fig. 238...

  • Page 133: Removal And Installation Of Separator Bracket Assembly

    Service maintenance manual Removal and installation of separator bracket assembly 8.28 Loosen by 1-2 turns the screw fixing the locking washer EBKM.00D850.02.04.005, re- 8.28.1 move the locking washer (see Fig. 240 and Fig. 241). Remove the washer fixing separator beam (see Fig. 242). 8.28.2 Remove the bearings and the bracket of separator assembly (see Fig.
  • Page 134 Service maintenance manual Fig. 241 Fig. 242 Fig. 243...
  • Page 135 Service maintenance manual Fig. 244 Fig. 245 Fig. 246...
  • Page 136 Service maintenance manual Fig. 247 Collar Fig. 248 Eliminate the gaps Fig. 249...

  • Page 137: Removal And Installation Of Feeding Wheels Shaft Assembly

    Service maintenance manual Removal and installation of feeding wheels shaft assembly 8.29 Remove the plastic washer from feeding wheels shaft (see Fig. 250). 8.29.1 Loosen by 1-2 turns the screw fixing EBKM.00D850.02.04.005 locking washer, remove 8.29.2 the locking washer (see Fig. 251). Remove the locking washer fixing feeding wheels shaft (on the other side), see see Fig.
  • Page 138 Service maintenance manual Fig. 250 Fig. 251...
  • Page 139 Service maintenance manual Fig. 252 Fig. 253 Fig. 254...
  • Page 140 Service maintenance manual Collar Fig. 255 Eliminate gaps Fig. 256...

  • Page 141: Removal And Installation Of Damper Springs

    Service maintenance manual Removal and installation of damper springs 8.30 Open the top. Gently with pliers (bent pliers) put out the spring end from the groove on 8.30.1 the frame bottom (see Fig. 257). Repeat steps with the spring on the other side (see Fig. 258). Remove springs from the top sides (see Fig.

  • Page 142: Removal And Installation Of Top

    Service maintenance manual Removal and installation of top 8.31 Remove lock washers fixing stackers shaft assembly, remove bearings (see Fig. 262 Fig. 8.31.1 263 Fig. 264 Fig. 265). Remove the upper part from the stacker shaft moving it “up” very gently (see Fig. 264 8.31.2 Fig.

  • Page 143: Removal And Installation Of Lower Envelope Assembly

    Service maintenance manual Removal and installation of lower envelope assembly 8.32 Remove four screws fixing the lower envelope assembly to the sidewalls (see Fig. 267 8.32.1 Fig. 268). Remove the lower envelope assembly (see Fig. 269). 8.32.2 Install the lower envelope assembly in reverse sequence. ATTENTION: Adjust the en- velope position on the assembled product as described in s.

  • Page 144: Removal And Installation Of Stacker Unit Assembly

    Service maintenance manual Removal and installation of stacker unit assembly 8.33 Remove sensor module cable from the cable holder (see Fig. 270 Fig. 271). 8.33.1 Remove four screws fixing stacker unit assembly, remove stacker unit assembly by pull- 8.33.2 ing it “out”, removing the cable gently (see Fig. 272 Fig. 273 Fig. 274 Fig. 275). Install the stacker unit assembly in reverse sequence.
  • Page 145 Service maintenance manual Fig. 274 Fig. 275...
  • Page 146 Service maintenance manual Fig. 276 Fig. 277 Fig. 278 Fig. 279...

  • Page 147: Removal And Installation Of Opening Sensor Module

    Service maintenance manual Removal and installation of opening sensor module 8.34 Remove two screws fixing opening sensor module, remove the module (see Fig. 280 Fig. 8.34.1 281). Install opening sensor module in reverse sequence. ATTENTION: After the module is installed ensure to adjust the module position on the assembled counter (except side covers) as described in s.

  • Page 148: Removal And Installation Of Stacker Shaft Assembly

    Service maintenance manual Removal and installation of stacker shaft assembly 8.35 Remove two screws fixing static charge eliminator, remove static charge eliminator (see 8.35.1 Fig. 282 Fig. 283). Remove plastic washers fixing stacker shaft assembly, remove bearings, remove stacker 8.35.2 shaft assembly (see Fig.

  • Page 149: Removal And Installation Of Drive Rollers Shafts

    Service maintenance manual Removal and installation of drive rollers shafts 8.36 Loosen the screws fixing drive rollers to shafts by 1-2 turns (see Fig. 287). 8.36.1 Remove plastic washers that fix the shafts, remove shafts and rollers (see Fig. 288 Fig. 8.36.2 289 Fig.
  • Page 150 Service maintenance manual Short flattening Long flattening Two-diameter flattening Fig. 288 Fig. 289...
  • Page 151 Service maintenance manual Fig. 290 Fig. 291 Fig. 292...

  • Page 152: Removal And Installation Of Reject Pocket Envelope

    Service maintenance manual Removal and installation of reject pocket envelope 8.37 Remove four screws fixing the envelope in the frame sides (see Fig. 293 Fig. 294) 8.37.1 Remove the envelope of reject pocket; remove the clamp (see Fig. 295 Fig. 296). 8.37.2 Install the reject pocket envelope in reverse sequence.
  • Page 153 Service maintenance manual Fig. 295 Fig. 296...

  • Page 154: Removal And Installation Of Pressing Shaft Unit

    Service maintenance manual Removal and installation of Pressing shaft unit 8.38 Remove plastic washers fixing Pressing shaft unit, remove bearings, take out the shaft 8.38.1 (see Fig. 297, Fig. 298, Fig. 299, Fig. 300, Fig. 301, Fig. 302, Fig. 303, Fig. 304). Install the pressure roller assembly in the reverse order, taking care of the orientation of the shaft, as shown in Fig.
  • Page 155 Service maintenance manual Fig. 300 Fig. 301 Fig. 303 Fig. 302 Fig. 304 Fig. 305...

  • Page 156: Removing And Installing Pu Rollers Shaft

    Service maintenance manual Removing and installing PU rollers shaft. 8.39 Remove the plastic washers securing the shaft of the polyurethane rollers, remove the 8.39.1 bearings, remove the shaft (see Fig. 306, Fig. 307, Fig. 308, Fig. 309, Fig. 310, Fig. 311, Fig. 312, Fig.
  • Page 157 Service maintenance manual Fig. 312 Fig. 311 Fig. 313 Fig. 314 Fig. 315 Fig. 316...

  • Page 158: Removing And Installing Pu Rollers Shaft (No. 2)

    Service maintenance manual Removing and installing PU rollers shaft (No. 2) 8.40 Remove plastic washers securing PU rollers shaft, remove the bearings (see Fig. 317, Fig. 8.40.1 318, Fig. 319, Fig. 320). Remove plastic washers, locking the rollers, or move them sideways by 10-20 mm (see 8.40.2 Fig.
  • Page 159 Service maintenance manual Fig. 321 Fig. 322 Fig. 323 Fig. 324...

  • Page 160: Removal And Installation Of Upper Envelope Assembly

    Service maintenance manual Removal and installation of upper envelope assembly 8.41 Remove two screws fixing the envelope and three screws fixing the spaces to the left 8.41.1 sidewall (see Fig. 325). Remove left sidewall (Fig. 326). 8.41.2 Remove 2 screws holding the envelope, teke ogg the envelope (Fig. 327, Fig. 328) 8.41.3 If required, remove the screws holding the spacers and remove the scpacers (Fig.
  • Page 161 Service maintenance manual Fig. 326 Fig. 327...
  • Page 162 Service maintenance manual Fig. 328...

  • Page 163: Disassembly And Assembly Of Hopper Unit

    Service maintenance manual Disassembly and assembly of hopper unit 8.42 Hopper unit may be made in two versions: with or without Ethernet controller module. Be- low is a detailed description for Ethernet version. To replace the battery of the RTC module (see Fig. 329), it is necessary to wring out the 8.42.1 battery holder clip (see Fig.
  • Page 164 Service maintenance manual and/or displacement is allowed. ATTENTION: check there is no fingerprints or other dirt on the display surface. Connect RTC board to XP6 connector of display controller (Fig. 349 Fig. 348). 8.42.17 Install display controller module with RTC board and fix it with the screws (see 8.42.18 Fig.
  • Page 165 Service maintenance manual Fig. 329 Fig. 330...
  • Page 166 Service maintenance manual Fig. 331 Fig. 332...
  • Page 167 Service maintenance manual Fig. 333...
  • Page 168 Service maintenance manual Fig. 334 Fig. 335...
  • Page 169 Service maintenance manual Fig. 336 Fig. 337 Fig. 338 Fig. 339 Fig. 340...
  • Page 170 Service maintenance manual Fig. 341 Fig. 342 Fig. 343 Fig. 344 Fig. 346 Fig. 345...
  • Page 171 Service maintenance manual Fig. 348 Fig. 347 Fig. 349 Fig. 351 Fig. 350 Fig. 353 Fig. 352...
  • Page 172 Service maintenance manual Fig. 354 Fig. 355 Fig. 357 Fig. 356 Fig. 358 Fig. 359...
  • Page 173 Service maintenance manual Fig. 361 Fig. 360 Fig. 362...

  • Page 174: Disassembly And Assembly Of Top Cover Unit Assembly

    Service maintenance manual Disassembly and assembly of top cover unit assembly 8.43 Remove screw S2.6x5 N0105 fixing stopper gear; remove the gear (see 8.43.1 Fig. 363 8.43.2 , Fig. 364). Remove screws S2.6x6 N0024 fixing stopper rails, remove rails (see 8.43.3 Fig.
  • Page 175 Service maintenance manual Stopper Slide Slide rail Stopper gear Screw S2.6x5 Screw S2.6x6 N0105 N0024 Screw S2.6x6 N0024 Fig. 364 Fig. 365 Fig. 366...
  • Page 176 Service maintenance manual Fig. 367 Fig. 368 Guide bar Lock Fig. 369...
  • Page 177 Service maintenance manual Fig. 370 Fig. 371...

  • Page 178: Disassembly And Assembly Of Reject Pocket Assy

    Service maintenance manual Disassembly and assembly of reject pocket assy 8.44 Carefully push up the lock at the protection cover in the direction shown in Fig. 277, re- 8.44.1 move the cover (see Fig. 373 Fig. 374). Pull out reject sensor module scrivet. Pull the cable out the guide notch and remove the 8.44.2 sensor module, disconnect the cable from the module (see Fig.
  • Page 179 Service maintenance manual Fig. 372 Lock Fig. 373 Fig. 374...
  • Page 180 Service maintenance manual Fig. 375 Fig. 376 Fig. 377...
  • Page 181 Service maintenance manual Fig. 378 Fig. 379 Fig. 380...
  • Page 182 Service maintenance manual Fig. 381 Fig. 382 Fig. 383...
  • Page 183 Service maintenance manual Fig. 384 Fig. 385...

  • Page 184: Disassembly And Assembly Of Separator Cover Unit

    Service maintenance manual Disassembly and assembly of separator cover unit 8.45 Unscrew gap regulating screw, remove the spring (see Fig. 386 Fig. 387). 8.45.1 Unscrew two screws of the separator plate, remove the plate (see Fig. 387 Fig. 388). 8.45.2 Installation is to be performed in reverse sequence;...
  • Page 185 Service maintenance manual Fig. 388 Fig. 389...

  • Page 186: Disassembly And Assembly Of Separator Bracket Assy

    Service maintenance manual Disassembly and assembly of separator bracket assy 8.46 Remove separator springs (see Fig. 390 Fig. 391). 8.46.1 Loosen the screws that fasten the locking washers EBKM.00D770.01.08.002 to 1-2 turns 8.46.2 (Fig. 392); take out separator beam and locking washers (see Fig. 393). Loosen the screw that fastens the locking washer EBKM.00D850.02.04.005 to 1-2 turns;...
  • Page 187 Service maintenance manual Install separator beam so that the grooves on the shaft are located symmetrically 8.46.19 relative to the walls of the bracket as shown in Fig. 407. Install the fixing washers in the holes of the separator bracket so that the screw is located opposite to the groove on the shaft (Fig. 408, Fig. 409), with the rings fitting tightly to the bracket (Fig.
  • Page 188 Service maintenance manual Fig. 392 Fig. 393 Fig. 394 Fig. 395...
  • Page 189 Service maintenance manual Fig. 396 Fig. 397...
  • Page 190 Service maintenance manual Fig. 398 Fig. 399 Fig. 400 Fig. 401 Fig. 402...
  • Page 191 Service maintenance manual Fig. 403 Fig. 405 Fig. 404 Fig. 406...
  • Page 192 Service maintenance manual Fig. 407 Fig. 408 Fig. 409...

  • Page 193: Disassembly And Assembly Of Stacker Unit

    Service maintenance manual Disassembly and assembly of stacker unit 8.47 Pull out the cables from cable holders (see Fig. 410 Fig. 411 Fig. 412). 8.47.1 Unscrew two screws fastening sensors modules (see Fig. 412 Fig. 413). 8.47.2 Pull out sensors modules and cables (see Fig. 417). 8.47.3 Unscrew two screws fastening the cover, remove the cover (see Fig.
  • Page 194 Service maintenance manual Fig. 410 Fig. 411...
  • Page 195 Service maintenance manual Fig. 413 Fig. 412 Fig. 415 Fig. 414...
  • Page 196 Service maintenance manual Fig. 416 Fig. 417 Fig. 418...
  • Page 197 Service maintenance manual Fig. 419 Fig. 420 Fig. 421...
  • Page 198 Service maintenance manual Fig. 422 Fig. 423...

  • Page 199: Disassembly And Assembly Of Psu

    Service maintenance manual Disassembly and assembly of PSU 8.48 Pull out the cable of AC mains connector unit from PSU (see Fig. 424 Fig. 425). 8.48.1 Unscrew five screws holding PSU cover, remove the cover (see Fig. 425 Fig. 426). 8.48.2 Take out PSU (Fig.
  • Page 200 Service maintenance manual Fig. 424 Fig. 425...
  • Page 201 Service maintenance manual Fig. 426 Fig. 427...
  • Page 202 Service maintenance manual Fig. 428 Fig. 429 Fig. 430 Fig. 431...
  • Page 203 Service maintenance manual Fig. 432 Fig. 433 Fig. 434...
  • Page 204 Service maintenance manual Fig. 435 Fig. 436 Fig. 437...

  • Page 205: Dismantling And Assembling Of Cis Frame Assy

    Service maintenance manual Dismantling and assembling of CIS frame assy 8.49 Disconnect interface cables from the emitter module of the input sensor (see Fig. 438, 8.49.1 Fig. 439). Disconnect CIS cable from X4 connector of entry sensor emitter module (see Fig. 440, 8.49.2 Fig.
  • Page 206 Service maintenance manual Fig. 438 Fig. 439...
  • Page 207 Service maintenance manual Fig. 440 Fig. 441 Fig. 442 Fig. 443 Fig. 444...
  • Page 208 Service maintenance manual Fig. 445 Fig. 447 Fig. 446 Fig. 448...
  • Page 209 Service maintenance manual Fig. 449 Fig. 450...
  • Page 210 Service maintenance manual Fig. 451 Fig. 452 Fig. 453 Fig. 454...

  • Page 211: Disassembly And Assembly Of Rear Frame Assy

    Service maintenance manual Disassembly and assembly of rear frame assy 8.50 Unscrew 4 screws securing CIS retainers, remove the retainers, remove CIS (see Fig. 8.50.1 455, Fig. 456, Fig. 457, Fig. 458) If required, cut off the cable tie (see Fig. 459). 8.50.2 Disconnect magnet sensor cables;...
  • Page 212 Service maintenance manual Install the plate so as the springs get onto threaded holes of the cover and fix the 8.50.20 plate with the screws (see Fig. 483). Rotate the rollers manually (slightly pushing) and ensure that the rotation is free without jamming; reassemble the unit if needed. Install the springs (6 pcs.) to the recesses on the frame (see Fig.
  • Page 213 Service maintenance manual Fig. 455 Fig. 456 Fig. 457 Fig. 458...
  • Page 214 Service maintenance manual Fig. 459 Fig. 460...
  • Page 215 Service maintenance manual Fig. 461 Fig. 462...
  • Page 216 Service maintenance manual Fig. 463 Fig. 464...
  • Page 217 Service maintenance manual Fig. 465 Fig. 466...
  • Page 218 Service maintenance manual Fig. 467 Fig. 468...
  • Page 219 Service maintenance manual Fig. 469 Fig. 470...
  • Page 220 Service maintenance manual Fig. 471 Fig. 472 Fig. 474 Fig. 473...
  • Page 221 Service maintenance manual Fig. 475 Fig. 476 Fig. 477...
  • Page 222 Service maintenance manual Fig. 478 Fig. 479...
  • Page 223 Service maintenance manual Fig. 480 Fig. 481 Fig. 482...
  • Page 224 Service maintenance manual Fig. 483 Fig. 484 Fig. 485...
  • Page 225 Service maintenance manual Fig. 486 Fig. 487 Fig. 488...
  • Page 226 Service maintenance manual Fig. 489 Fig. 490 Fig. 491 Fig. 492 Fig. 493...
  • Page 227 Service maintenance manual Fig. 494 Fig. 495...

  • Page 228: Disassembly And Assembly Of Stacker Shaft

    Service maintenance manual Disassembly and assembly of stacker shaft 8.51 Arrange stacker shaft in an assembly as in Fig. 496 (three flats and opening for pin at the 8.51.1 shaft right end). Remove plastic locking washer of right stacker wheel (see Fig. 497 Fig. 498). Remove stacker wheel, pull the pin out (see Fig.
  • Page 229 Service maintenance manual Fig. 498 Fig. 499...
  • Page 230 Service maintenance manual Fig. 500 Fig. 501...
  • Page 231 Service maintenance manual Fig. 502...

  • Page 232: Assembly And Disassembly Of Lower Envelope In An Assembly

    Service maintenance manual Assembly and disassembly of lower envelope in an assembly 8.52 Disconnect optical sensor modules’ cables (see Fig. 503 Fig. 504). 8.52.1 Unscrew two screws of fastening optical sensors module fastening, remove modules (see 8.52.2 Fig. 504 Fig. 505 Fig. 507). Remove rubber rings from LEDs (see Fig.
  • Page 233 Service maintenance manual Cable TrS1 Cable TrS0 Envelope bend Fig. 503 Fig. 504...
  • Page 234 Service maintenance manual Fig. 505 Fig. 506 Fig. 507...
  • Page 235 Service maintenance manual Fig. 508 Fig. 509...
  • Page 236 Service maintenance manual Fig. 510 Fig. 511 Fig. 512...
  • Page 237 Service maintenance manual Fig. 513 Fig. 514...

  • Page 238: Disassembly And Assembly Of Upper Envelope

    Service maintenance manual Disassembly and assembly of upper envelope 8.53 Unscrew two screws fastening prism clamps (see Fig. 515 Fig. 516). 8.53.1 Remove prism clamps and prisms (see Fig. 516). 8.53.2 Assembly of upper envelope Install prisms into openings of upper envelope, don’t allow misalignment (see Fig. 518). 8.53.3 Stick (degrease the surface with alcohol preliminary) small pieces of double-side adhe- 8.53.4...
  • Page 239 Service maintenance manual Fig. 517 Fig. 518...

  • Page 240: Replacement Of Dispensing Roller Glides

    Service maintenance manual Replacement of dispensing roller glides 8.54 Carefully pull dispensing rollers glides out along the axle (in Fig. 519 the direction is 8.54.1 shown by arrows). By a similar movement install new glides so as glides not to extend out of the rollers 8.54.2 plain surface (install glides flush with surface) (see Fig.

  • Page 241: Disassembly And Assembly Of Right Wall Unit

    Service maintenance manual Disassembly and assembly of right wall unit 8.55 Unscrew two screws fastening the angles, remove the angles (see Fig. 522 Fig. 523). 8.55.1 Unscrew three screws fastening axle of idle wheel, remove axle (see Fig. 524 Fig. 525). 8.55.2 Unscrew the screw М4x20 fastening eccentric clamp to the stand, remove eccentric 8.55.3...
  • Page 242 Service maintenance manual Fig. 522 Fig. 523 Fig. 524...
  • Page 243 Service maintenance manual Fig. 525 Fig. 526 Fig. 527...
  • Page 244 Service maintenance manual Fig. 528 Fig. 529 Fig. 530...
  • Page 245 Service maintenance manual Fig. 531 Fig. 532 Fig. 533...
  • Page 246 Service maintenance manual Fig. 534 Fig. 535...
  • Page 247 Service maintenance manual Fig. 536 Fig. 537...
  • Page 248 Service maintenance manual Fig. 539 Fig. 538 Fig. 541 Fig. 540 Fig. 542...
  • Page 249 Service maintenance manual Fig. 543 Fig. 544...

  • Page 250: Disassembly And Assembly Of Left Wall Unit

    Service maintenance manual Disassembly and assembly of left wall unit 8.56 Unscrew a screw fastening an angle; remove the angle (see Fig. 546 Fig. 547). 8.56.1 Unscrew two screws fastening the spring; remove the spring (see Fig. 548). 8.56.2 Assembly of left wall unit. Install the spring to the side where there are no protruding threaded sleeves.
  • Page 251 Service maintenance manual Fig. 546 Fig. 547...
  • Page 252 Service maintenance manual Fig. 548 Fig. 549...
  • Page 253 Service maintenance manual Fig. 550 Fig. 551 Fig. 553 Fig. 552...

  • Page 254: Product Adjustment

    Service maintenance manual Product adjustment Adjustment of misalignment of separator bracket unit Required instruments and accessories:  PH2 screwdriver;  flat blade screwdriver;  two banknotes of any denomination or 0.1 mm probe;  EBKM.00D700.T6.00.000 Gap evenness adjustment jig. EBKM.00D700.T6.00.000 gap evenness adjustment jig is double-sided (see Fig. 554); use the shorter part for “coarse adjustment”, i.e.
  • Page 255 Service maintenance manual  hold the jig by handle with your one hand (Fig. 555) and install it into opening of misa- lignment regulator so that the sheave fits the frame opening all the way in, and the cam fits the misalignment regulator all the way in (Fig. 556). ...
  • Page 256 Service maintenance manual Fig. 556 Fig. 557...

  • Page 257: Adjustment Of Magnet Sensors Position

    Service maintenance manual Adjustment of magnet sensors position Adjustment of magnet sensors position is required after replacement of magnet sensors, removal and installation of rear frame assembly, lower envelope assembly and pressing shaft as- sembly. Before adjusting magnet sensors, it is necessary to check the gap between the magnet sen- sors and the lower envelope.
  • Page 258 Service maintenance manual Close the top. 9.2.9 Connect one alligator clip to any side (on the right or on the left), so that it definitely fits 9.2.10 on the adhesive tape (see Fig. 575 or Fig. 576). Connect another alligator clip to the magnet sensor fixing screw (fixing screw – the only 9.2.11 screw at the bottom of small sensors, for the big sensor –...
  • Page 259 Service maintenance manual remains in the hopper (see Fig. 583). Fig. 584, Fig. 585 (for clarity on the open path) show how the strips should pass - between pressing shaft roller and the magnetic sensor. Rotating the feeder shaft alternately forward / backward, make sure that 3 strips do not 9.2.28 move.
  • Page 260 Service maintenance manual Fig. 558 Fig. 559 Fig. 560 Fig. 561...
  • Page 261 Service maintenance manual Fig. 562 Fig. 563 Fig. 564 Fig. 565...
  • Page 262 Service maintenance manual Fig. 566 Fig. 567 Fig. 568...
  • Page 263 Service maintenance manual Fig. 569 Fig. 570 Fig. 571 Fig. 572 Fig. 573...
  • Page 264 Service maintenance manual Flatten Fig. 574...
  • Page 265 Service maintenance manual Fig. 575 Fig. 576 Alligator clip Fig. 577 Fig. 578 Fig. 579 Fig. 580...
  • Page 266 Service maintenance manual Fig. 581 Fig. 582...
  • Page 267 Service maintenance manual Paper strip Fig. 583 Magnet sensor Roller Fig. 584...
  • Page 268 Service maintenance manual Fig. 585 Fig. 586...
  • Page 269 Service maintenance manual Fig. 587 Fig. 588...
  • Page 270 Service maintenance manual Fig. 589...

  • Page 271: Functional Testing Of Magnet Sensors

    Service maintenance manual Functional testing of magnet sensors Functional testing of magnet sensors is required after replacement of magnet sensors, removal and installation of rear frame assembly, lower envelope assembly and pressing shaft as- sembly. US Dollars banknotes are required for testing. The test is considered to be passed if at least 30 banknotes passing through tract are counted.
  • Page 272 Service maintenance manual Fig. 591 The new screen will open (see Fig. 592): 9.3.4 Fig. 592 Put 32-40 banknotes in hopper, the counter will count them and sensitivity test result will 9.3.5 appear on the display (see Fig. 593). If the result is OK, this means that magnet sensors are installed correctly and efficient.
  • Page 273 Service maintenance manual banknotes quantity to finish the test (X=8 in an example of Fig. 594). Add X+2 banknotes to the hopper and the counting will continue. Due to the fact that not all the counted banknotes may be suitable for the test (e.g. banknotes slide with misalignment angle of more than 3.7° are not accepta- ble), add the banknotes until the test result is displayed.

  • Page 274: Magnet Sensors Intrinsic Noise Test

    Service maintenance manual Magnet sensors intrinsic noise test Testing of intrinsic noise of magnet sensors is required after magnet sensors replacement. Dummy banknotes made of white office paper of min 80 g/m are required for testing. The dummy dimensions (length and width) must correspond to US dollars ± 2 mm. The test is considered to be passed if at least 30 dummy banknotes passing through the tract are counted.
  • Page 275 Service maintenance manual If there were less than 32 banknotes in the hopper (or some banknotes were declined by 9.4.6 the counter) the message «Place X test notes» will appear in the screen where «X» is the required banknotes quantity to finish the test (X=8 in an example of Fig. 599). Add X+2 banknotes to the hopper and the counting will continue.
  • Page 276 Service maintenance manual Fig. 601 If the test has to be cancelled (wrong banknotes are used, the test was started by mistake etc), then touch CANCEL and the screen will return test choice menu. To exit magnet sensors test menu touch <<...

  • Page 277: Adjustment Of The Gap Between The Rollers

    Service maintenance manual Adjustment of the gap between the rollers Adjust the gap between separate and feed rollers by rotating gap adjusting screw. Clear- 9.5.1 ance adjustment requirement: one banknote passes through, but two banknotes can’t (see Fig. 602). See detailed explanation in User Manual. Fig.

  • Page 278: Redirector Adjustment

    Service maintenance manual Redirector adjustment Redirector position adjustment is required after replacement of solenoid, flag, redirector unit, adapter sleeve, redirector sensor module, and if the redirector test fails. Loosen the screw fixing redirector to the adapter sleeve (see Fig. 603). 9.6.1 Install the flag so that it fits the optocouple groove all the way in with no projection (see 9.6.2...
  • Page 279 Service maintenance manual Fig. 603 Fig. 604...
  • Page 280 Service maintenance manual Fig. 605 Push with finger Fig. 606...
  • Page 281 Service maintenance manual Fig. 607 Fig. 608...
  • Page 282 Service maintenance manual Fig. 609 Fig. 610...

  • Page 283: Lower Envelope Assembly Position Adjustment

    Service maintenance manual Lower envelope assembly position adjustment Open the top of the counter 9.7.1 Loosen lower envelope screws to 1-2 turns (Fig. 611 Fig. 612) 9.7.2 Close the top of the counter 9.7.3 Insert any steel rod ⌀3mm between the envelope and sidewall for about 1cm, push it 9.7.4 down slightly (thus eliminate excessive gaps between the envelope and top sidewall) and tighten the screw (Fig.
  • Page 284 Service maintenance manual Fig. 612 Fig. 613...
  • Page 285 Service maintenance manual Fig. 614 Fig. 615 Fig. 616 Fig. 618 Fig. 617...

  • Page 286: Opening Sensor Module Position Adjustment

    Service maintenance manual Opening sensor module position adjustment Adjust opening sensor module with counter closed with EBKM.00D820.T2.00.004 jig. Loosen by 1-2 turns the screws fixing opening sensor module so that it can be moved (see 9.8.1 Fig. 619). Install the jig as in Fig. 620, ensuring that optocouple flattens to the jig tightly with no 9.8.2 clearances and misalignments;...
  • Page 287 Service maintenance manual Fig. 620 Fig. 621...
  • Page 288 Service maintenance manual Fig. 622...

  • Page 289: Upper Envelope Position Control And Adjustment

    Service maintenance manual Upper envelope position control and adjustment If the counter has an increased number of banknote jams, then it is necessary to check the flatness of the upper envelope and rollers protrusion over the envelope surface. This is also necessary to check after changing the upper envelope or lighting frame.
  • Page 290 Service maintenance manual Fig. 624 Check rollers protrusion. Using an even metal ruler and probes, check that the rollers protrude above the surface of 9.9.2 the upper envelope. The ruler should be applied to the middle of the rollers in the place of maximum protrusion (see Fig.
  • Page 291 Service maintenance manual Fig. 625 Fig. 626...
  • Page 292 Service maintenance manual Fig. 627 Fig. 628...
  • Page 293 Service maintenance manual Upper envelope position adjustment. The regular KOH-I-NOOR 6521/40 eraser (see Fig. 629, 60x18x7 dimensions) or any bar (an- other eraser) that corresponds to the following parameters is suitable for adjustment:  Hard elastic material that does not damage paintwork, does not cause scratches and local de- formations of the metal (rubber, silicone rubber, etc.).
  • Page 294 Service maintenance manual Remove the bar; if necessary, remove the debris from the eraser with a soft lint-free cloth. 9.9.9 Control the flatness of the envelope (see 9.9.1) and the protrusion of the rollers (see 9.9.10 9.9.2). Fig. 630...

  • Page 295: Separator Rollers Position Adjusting

    Service maintenance manual Fig. 631 Separator rollers position adjusting 9.10 Adjust the position of the separator rollers in the case of removing the feeder rollers shaft and / or the separator asy bracket, and if the position of the separator rollers against feeder rollers does not match the correct one (the rollers are not centered, the rollers touch each other).
  • Page 296 Service maintenance manual roller hollow (see Fig. 633); the roller can not be moved to either side (see Fig. 645). The rollers must not touch each other. Alternately, install the probe into each hollow of the feeder roller from two sides of separator roller protrusion (see Fig.
  • Page 297 Service maintenance manual Fig. 634 Fig. 635 Fig. 636...

  • Page 298: Setting Date And Time Of The Rtc Module

    Service maintenance manual Fig. 637 Setting date and time of the RTC module 9.11 Set date and time of RTC module in case of replacing the battery, replacing of RTC module, replacement of display controller, restoring the firmware. The setting is available using BVS Workbench Light utility or via BVS Update appli- cation.
  • Page 299 Service maintenance manual open "Simple mode" tab and ensure that the time and date coincide with the cur- 9.11.11 rent ones on the computer, the status of RTC is OK (see Fig. 641). If the date and time are incorrect or the status of RTC is FAKE, then there is a malfunction of RTC module or its battery;...
  • Page 300 Install the driver "Drivers_CP210x_VCP_Win_XP_S2K3_Vista_7.exe" and the appli- cation "BVS Update" (ver. 2.2.1.1218 or higher). The driver and the application are available on the website: http://dors.com/service/download/ Connect the counter to the computer via USB cable (see Fig. 2, pos.16). Caution: 9.11.13 To prevent counter damage, do not connect USB cable to remote display connector (Fig.
  • Page 301 Service maintenance manual Fig. 642 Fig. 643...

  • Page 302: 10 Engineering Testing

    Service maintenance manual 10 Engineering testing Service mode 10.1 Enter service mode. 10.1.1 To enter service mode, switch the counter on, touch MENU in the right lower 10.1.1.1 corner of the main screen (Fig. 644). In menu window (Fig. 645) press and hold the inscription MENU for 2 seconds, 10.1.1.2 until the service menu screen pops-up (see Fig.
  • Page 303 Service maintenance manual Fig. 646 Emergency access to the service mode. 10.1.2 If an error occurs, entering the device menu can be blocked by an error message (see Fig. 647). In the appeared window with an error (see Fig. 647), press and hold the area in the upper left corner of the screen for 2 seconds, until the screen for entering the service menu ap- pears (see Fig.
  • Page 304 Service maintenance manual The button restarts the counter from service mode. The buttons move the redirector solenoid to upper or lower position. The button activates display test mode. Touch it; ensure that white colour window appears. Touch the centre of the screen to activate the next colour window. Colour win- dows change in the following sequence: white >...
  • Page 305 Service maintenance manual Indirect method for belts tension control. In the mode of motors control at different speed it is possible to check belts tension in- directly. To do so drag the slider all the way up (speed value is 1920 notes/min), cover the hop- per sensor with your finger, visually control the speed value change compared to default speed value.
  • Page 306 Service maintenance manual Fig. 649 Fig. 650 Fig. 651 Tab “SWITCH (SOLENOID)” (see Fig. 652). 10.1.3.2 The button «SOLENOID TEST IN» launches solenoid test (detailed description is in s. 9.6 Redirector adjustment). The lower slider allows to choose the number of cycles of solenoid actuation (default value is 500).
  • Page 307 Service maintenance manual The buttons allow to move the redirector solenoid to the upper or lower position. WARNING: A maximum of three full tests of a solenoid in a row are allowed (500/500 tests one by one or with an interval of less than five minutes). Subsequent testing is possible after a half-hour break.
  • Page 308 Service maintenance manual Fig. 653 Tab “STATISTICS” (see Fig. 654). 10.1.3.4 This sub-menu contains inter-service and total statistics of the counter. The button switches the statistics data. GLOBAL STATISTICS (see Fig. 654) – contains statistics of counted banknotes and errors since the counter manufacture day. This statistics cannot be reset. Statistics reset is possi- ble only in case of Display controller module replacement or counter firmware recovery (use of Recovery plug-in).
  • Page 309 Service maintenance manual  for a jam in the mechanism or for another error requiring immediate stop. Fig. 654 Fig. 655 Tab “sensors” (see Fig. 656). 10.1.3.5 This sub-menu allows checking the state of all sensors, excluding sensors of pulse counting discs of motors.
  • Page 310 Service maintenance manual SW –redirector position sensor. [ ] – redirector (flag) in the upper position, [*] –the flag overlaps the sensor. The buttons allow moving solenoid redirector to upper and lower position. FACE – open sensor. [ ] – tract opened, [*] – tract closed. HOP –hopper sensor.
  • Page 311 The button UV CALIBR – starts calibration of UV-sensors for reflection (see 10.4 Counter calibration). Tab “CALIBR CORRECTION” starts calibration to DORS-750 level correction (see 10.4 Counter calibration). Tab “VERIFICATION” (see Fig. 658): SCANNER VERIFY – starts calibration check test (see s. 10.5 Calibration control).
  • Page 312 Service maintenance manual Fig. 658 Fig. 659 Menu for parameters configuration demonstration (028) (see Fig. 660). 10.1.6 The menu is designed only for demonstration of some counter’s functions to Customers. ATTENTION: This is a demonstration menu! All settings are configured on software level.
  • Page 313 Service maintenance manual Star in brackets by the parameter value means that is on/allowed. Four parameters are displayed in tables. Column “ON”: parameter active or inactive. Column “ACCESS” – allows or blocks Customer access to parameters values control. STRICT – strict level of testing authenticity of banknotes according to currency databases. UV1-thr –...
  • Page 314 Service maintenance manual Types of sensors can be replaced (for example, digital to analog). It should be noted that analog sensors are better suited for recounting banknotes with transparent area. The "sens" line (see Fig. 661) shows the type of sensors defined by the counter. The first value is the sensor S1 (see Fig.
  • Page 315 Service maintenance manual Fig. 661...

  • Page 316: Error Messages

    Service maintenance manual Error messages 10.2 Operator’s actions Error code Reason Turn off the counter. Clean reject pock- et, hopper and stacker, open the path During counter self-test (dur- and remove banknotes, foreign objects. ing switching on) an error oc- P.O.S.T.
  • Page 317 Service maintenance manual Operator’s actions Error code Reason During packing more bank- Remove banknotes from the hopper, notes were packed to the hop- Packing error count the stack again. per than it was set. Banknote jammed in the path Note is jammed in the Clean the hopper, open the tract and re- during counting banknotes.
  • Page 318 Service maintenance manual Operator’s actions Error code Reason The hopper is empty while the number of notes in the stacker Add banknotes to the hopper, the ma- is less than the required batch Add banknotes chine will resume counting. size (in the AUTOMATIC START mode).

  • Page 319: Counter Firmware Updating

    10.3 An algorithm allowing carrying out remote firmware updating effectively is implement- ed in DORS 820. Internet connection to updating server is required. Warning: If BVS module or display controller module is replaced, check for firm- ware updates and updating is required.
  • Page 320 The list containing the following information on registered devices is located in the middle of the window:  Model - type (mode) of device, which is defined automatically when device is connect- ed (DORS 820);  Device name – by default the device identifier is in this field (UIN); ...
  • Page 321 Service maintenance manual  Check updates. To enable select this checkbox and set the time. Updates availability will be checked once a day in specified time and there will be information about updates availability check in the main window.  Automatic firmware update will be active if Check updates is active.
  • Page 322 Service maintenance manual Fig. 664 Wait for “Updates download completed” message (see Fig. 665), the counter should run self-test. The system automatically tests parameters of update and shows message “Update not required”. Fig. 665 If counter was disconnected from USB-port of power supply during update or internet connection was lost, the information field of the main window will show relevant information (e.g., see Fig.
  • Page 323 Service maintenance manual Fig. 666 If the second update attempt failed, force update is required. Right-click the relevant device line and choose Force update (see Fig. 667). Force update cleans BVS repository (same as in s. 10.11) and then updates the firmware. Fig.

  • Page 324: Counter Calibration

    Service maintenance manual Counter calibration 10.4 Counter calibration is required after replacement of BVS module, Entry sensor emitter module, Display controller module, Combined sensor module, Lighting module, CIS module, removal of any envelope assembly, rear frame assembly, CIS frame assembly, lower envelope assembly position adjustment, in case the counter failed calibration control (s.
  • Page 325 Service maintenance manual Turn kick rollers to pull the card so that it reaches the red rollers and its side tabs 10.4.12 were over the scanner (Fig. 682, Fig. 683, Fig. 684). WARNING: It is not allowed to skew the card, the side tabs on the left and right side of the card should get into the holes in the sidewalls and the card should fit evenly against the envelope.
  • Page 326 Service maintenance manual Fig. 671 Fig. 672 Fig. 673 Fig. 674...
  • Page 327 Service maintenance manual Fig. 675 Fig. 676 Fig. 677 Fig. 678...
  • Page 328 Service maintenance manual Fig. 679 Fig. 680 Fig. 681...
  • Page 329 Service maintenance manual Fig. 682 Fig. 683 Fig. 684 Fig. 685...
  • Page 330 Service maintenance manual Calibration correction by DORS 750 levels. Calibration correction procedure is required right after calibration of scanning bar and UV sensors for reflection, ensure the counter hasn’t been switched off after calibration. Calibration card EBKM.00D750.P2.00.001 is required for correction.
  • Page 331 Service maintenance manual Fig. 687 Fig. 688 Fig. 689 Fig. 690...

  • Page 332: Calibration Control

    Service maintenance manual Fig. 691 Fig. 692 Calibration control 10.5 Calibration control is required after calibration, if there are many validation or calibra- tion errors. Calibrating card EBKM.00D750.P2.00.001 is required for calibration control. Touch key to display S/N mode. Touch to enable ( ) S/N detection 10.5.1...

  • Page 333: Touchscreen Calibration

    Service maintenance manual verification Enter service mode with passcode 0112, in the opened window touch 10.5.2 tab. Touch SCANNER VERIFY in the opened window. 10.5.3 Enter two values from EBKM.00D750.P2.00.001 calibration card (Fig. 694, Fig. 695). 10.5.4 The button is used for correction. Place calibrating card to hopper, ensure there is no misalignment, and touch SCAN.
  • Page 334 Service maintenance manual Enter the service mode with passcode 1914, in the opened window open tab “SIMPLE 10.6.1 (see Fig. 649), “Touchscreen calibration” window will appear (see MODE” and touch Fig. 698). Press and hold for two seconds on the cross center of the first point in the left upper cor- 10.6.2 ner of the screen (see Fig.
  • Page 335 Service maintenance manual Fig. 698 Fig. 699 Fig. 700...
  • Page 336 Service maintenance manual Fig. 701 Fig. 702 Fig. 703...
  • Page 337 Service maintenance manual Fig. 704 Fig. 705 Fig. 706...

  • Page 338: Eeprom Clearing

    Service maintenance manual Fig. 707 EEPROM clearing 10.7 Occasionally, if counter can not be calibrated and there are many calibration error and deviations, it is necessary to clear counter settings nonvolatile memory - EEPROM. Warning: counter calibration is strongly required after EEPROM is cleared! connect the counter to a PC with USB cable and switch the counter on;...
  • Page 339 Service maintenance manual Fig. 708 Fig. 709...

  • Page 340: Troubleshooting Algorithms

    Service maintenance manual Troubleshooting algorithms 10.8 ATTENTION! Under the term “check of module, cable etc.” (in algorithm diagrams) is meant the replacement of the tested component to the known good one with the following test and elimina- tion of defect. The components are recommended to be verified on a known good counter. ATTENTION! Voltage checks are to be held on the turned on counter, but short-circuit check should be carried on only when the power is turned off.
  • Page 341 Service maintenance manual +3.3V test @ Driver board. 10.8.1 +3.3V is to be checked between any of the following test points TP44 - TP51 10.8.1.1 («common»), and any of the following test points: X9:1, X10:1, X11:2, X12:2, X13:2, X14:2, X15:2, X16:2. The measured voltage should be within 3.1 ...
  • Page 342 Service maintenance manual The table of test points for measuring + 3.3V voltage, coming from the Drivers module to the other consumers (the points that are available without removing the modules or cabling) «Common» test points The module +3.3V test points Drivers module TP44 - TP51 X9:1, X10:1, X11:2,...
  • Page 343 Service maintenance manual +3.3V test @ BVS board. 10.8.2 +3.3V test @ Driver board is held between the «common» points TP92 – 10.8.2.1 TP99 and any of the following connector pins: X1:3, X2:2, X8:11, X8:12, X10:2. The result should be within 3.1... 3.5V. +3.3V short-circuit test is to be checked on the powered off counter only be- 10.8.2.2 tween the test points mentioned in the previous paragraph.
  • Page 344 Service maintenance manual +3.3V short-circuit test is to be checked on the powered off counter only be- 10.8.3.3 tween the test points mentioned in the previous paragraph. The resistance be- tween these points should be more than 50Ω. If short-circuit is found, then refer to s. 10.8.3.6. 10.8.3.4 Check +3.3V coming from Display Controller board: follow the table below.
  • Page 345 Service maintenance manual Drivers board (+5V source) +5V/+12V cable 40-pin ribbon cable EXT-DRV cable BVS adapter board Display controller board External interface board BVS board Raspberry Pi3 cable Raspberry Pi3 board BVS-CMB_X4 cable External display (if HDMI connector connected) Combined sensor module If +5V is missing on Drivers board and short-circuit is not found, then re- 10.8.4.4...
  • Page 346 Service maintenance manual Drivers board (+12V source) +5V/+12V cable BVS adapter board ESEM-ADPT cable LIGHT-ADPT cable BVS board Entry sensor emitter Lighting board board BVS-CMB_X4 cable Combined sensor board If +12V is missing on Drivers module but no short-circuit is found, then re- 10.8.5.4 place Drivers module.
  • Page 347 Service maintenance manual Enter service menu 1914, «SWITCH(SOLENOID)» tab. 10.8.8.1 Touch «SOL.UP», «SOL.DOWN» to switch the redirector to the upper and 10.8.8.2 lower positions. Solenoid driving circuitry is ok if the flag moves up when «SOL.UP» touching flag moves down when touching «SOL.DOWN».
  • Page 348 Service maintenance manual If the sensor appears always opened [ ], then the problem is most likely in 10.8.11.3 the sensor or its cable. If the sensor appears opened [ ] when the banknote is put right on it but it 10.8.11.4 turns to closed state [***] when the banknote is lifted a little, then problem is most likely in the missing washer under the sensor (the sensor is adjusted too...
  • Page 349 Service maintenance manual all two-dimensional (IR-T, red-T, green-R and white-R on both sides) scan- ner channels. First, the main calibration of the scanner is carried out; the first stage is the 10.8.15.3 calibration of 2D channels on an empty path (only the translusive channels). Its successful execution in the log looks like this: The second stage of the calibration is performed by calibrating with the EBKM.00D820.T2.00.000 (T-card) calibration card (all 2D channels);...
  • Page 350 Service maintenance manual All calibration errors are listed at the beginning of the summary, a brief de- scription is indicated for each of them: in what colour the error occurred (the channel number and its colour are “Fault in color #0 (IR_0)”), the error type (for example, INTOLERABLE calibr_ratio ), then the parameters of this type of error come.
  • Page 351 Service maintenance manual A FAULT is found for the channel: IR_1 RED_ GREEN GREEN_ WHITE_ WHITE_ Possible problem CI S0 failure CI S1 failure Other combinations for this error are small. CIS0 failure is detected by the calibration / recalibration log Check the parts one by one: CIS0 ribbon cable and its connection, CIS0,...
  • Page 352 Service maintenance manual Warning: If this error occurred when calibrating with T-card, ensure that the position of the card is correct. Lighting board failure is detected upon the results of calibration / recalibration Check +12V @ Drivers board Check the following parts one by one: LIGHT-ADPT cable and its connection, Restore +12V @ Drivers board Lighting Board ,...
  • Page 353 Service maintenance manual Lighting board failure or IR_1 or RED_1 backlight failure is detected upon the results of calibration / recalibration Check the light diffuser of the lighting board is neither dirty nor covered by a foreign object Check the following parts one by one : Clean the light diffuser LIGHT-ADPT cable and its connection, Lighting board,...
  • Page 354 Service maintenance manual Lighting module or GREEN_0 or WHITE_0 colours failure is detected upon the results of calibration / recalibration Check CIS1 has no foreign objects Clean the sensor and is not contaminated Check the parts one by one : CIS1 ribbon cable and its connection, Replace or reconnect the part CIS1,...
  • Page 355 BVS Update. If no log is output after clicking BVS reset then try recovery (refer to 10.9) and further firmware update. If the update fails, then con- tact parts@dors.com to check whether BVS board is registered or not.
  • Page 356 Service maintenance manual Counter boot-up problems: 10.8.16.1 The display remains black. The possible reasons are: +5V power is not supplied to Display controller (check 40-pin ribbon cable connection and refer to 10.8.4) eBoot file is damaged in the Display controller FLASH memory (replace Display Con- troller) the display is out of order or not connected (replace or reconnect the display).
  • Page 357 Service maintenance manual Stacker sensor signal missing. Refer to 10.8.10 Reject pocket sensor signal missing. Refer to 10.8.12 Hopper motor counting sensor signal missing. Refer to 10.8.14 Main motor counting sensor signal missing. Refer to 10.8.13 Main motor and hopper motor cables are mixed up. Swap the cables connected to X6 and X7 @ Drivers board.
  • Page 358 Service maintenance manual sensor, then return the cables and replace or clean a faulty sensor or its cable. One of UV-T sensors is dirty or out of order. The scanner is dirty or overlapped by a foreign object. Scanner back- light in one of the colours is malfunctioning.
  • Page 359 DORS 820 device does not use DHCP (i.e., automatically obtain an IP address), so the addresses must be assigned to both the counter and the network card manually.
  • Page 360 Service maintenance manual Open Windows cmd.exe, type ping 192.168.1.1 in the opened window and hit Enter. If Ethernet connection established, then result should below: If any packets are lost, then try connecting the computer to Ethernet board immediately. If the connection is restored, then check or replace device patch cable and/or Ethernet connector (RJ (RJ45 8P8C \ F \ - \ RJ45 female-to-female adapter)).
  • Page 361 Check power circuits for short-circuit (+24V, +12V, +5V) Check power cable (EBKM.00D 820.70.12.000) Replace the cable Replace PSU When the counter is turned on, the motors rotate, beep sound is heard, but there is no picture on the screen...
  • Page 362 Service maintenance manual P.O.S.T Error with S1a S2- attribute appears after self-test Open the path and Clean the path check the path for foreign objects The path is clean Check +3.3V @ Restore +3.3V @ Drivers board Drivers board Check the parts using path sensors test: Path sensor S2 (Trs1), Trs1_DRV_X10 cable,...
  • Page 363 Service maintenance manual Check the cables in X13 P.O.S.T Error with drv.pth Restore the and X14 @ Drivers attribute appears after self-test connection board are not mixed up Restore +3.3V @ Drivers Check +3.3V @ Drivers board board Check path motor counting sensor Adjust the sensor adjustment (path motor test in service menu)
  • Page 364 Service maintenance manual P.O.S.T Error with drv order: pth, hop attribute appears after self-test Hopper motor and Path motor cables Restore the Mixed up are mixed up (X6 and X7 @ Drivers connection board) Duly connected 3M_38_OW Freewheel clutch is installed incorrectly.
  • Page 365 Service maintenance manual P.O.S.T Error with sld attribute appears after self-test Restore +3.3V @ Check +3.3V @ Drivers board Drivers board Adjust redirector flag Check redirector flag adjustment Check the following parts by SWITCH(SOLENOID) test in service menu: Redirector sensor; Rdrs_DRV_X16 cable;...
  • Page 366 Service maintenance manual The counter does not start counting when P.O.S.T. Error with hop attribute the banknotes are in the hopper (AUTO appears after self-test mode) and I or II button is pressed (MAN mode) Check the hopper for the banknotes and foreign Clean the hopper objects...
  • Page 367 Service maintenance manual +3.3V @ Drivers board is missing Check +3.3V @ Drivers board for short-circuit against common wire Find the reason of short-circuit Short-circuit found? and eliminate it What is Drivers board Rev.1 or Rev.2 hardware version? Rev.3 or later Check the following parts: Drivers board, EXT-DRV cable,...
  • Page 368 Make firmware OK after restart? recovery and Ensure you have the update the device Reinstall the application from http:// latest version of firmware dors.com/oe/service/download update application Check USB cable and its Update fails connection Replace USB cable or restore the connection...
  • Page 369 Service maintenance manual The device can’t be detected neither by BVS Update nor by BVS Workbench Light software Check USB cable and its Replace the cable connection Replace the board Check External Interface board Replace the cable Check the cable EXT-BVS_X10 EXT-BVS_X10 Replace BVS board...
  • Page 370 Service maintenance manual The counter doesn’t work with external equipment (receipt printer, CCTV or external display) Replace or reconnect Check external equipment and its external equipment and cables their cables Replace Interface module Check Interface module Replace the cable Check EXT-DRV cable Replace the board Check Drivers board Replace ribbon cable...

  • Page 371: Counter Firmware Recovery

    Service maintenance manual Counter firmware recovery 10.9 In case of poor attempt of firmware update (e.g., power supply cut off, USB cable dis- connected during update), the product may become non-functional and loose possibility of up- date. If update effort fails twice in a row, then recover the counter’s firmware (Recovery after crash).
  • Page 372 Service maintenance manual Fig. 711 Firmware recovery Connect the faulty counter to the PC with a USB cable and turn on the counter. 10.9.4 Establish the counter connection: click , then Device UID should appear in the 10.9.5 lower left corner of the program (see Fig. 712). Launch the recovery plug-in: Uploader Tools -»...
  • Page 373 Service maintenance manual Fig. 712 Fig. 713 Fig. 714...

  • Page 374: Registration Of New Bvs Module After Replacement

    Service maintenance manual Registration of new BVS module after replacement 10.10 Each BVS module has a unique identification number (UIN). UIN of BVS module is bound with counter Serial No on RUF server. If BVS module is replaced, the UIN of defective module needs to be deleted from the server and new module needs to be bound with the counter Serial No.

  • Page 375: Bvs Repository Reset

    Service maintenance manual BVS repository reset 10.11 BVS repository reset deletes all information about downloaded firmware components from BVS memory. It is required for the update server to permit uploading the latest firmware to the device. This procedure is required after replacement of display controller module. BVS repository reset: Connect the counter to PC with USB cable and switch the counter on.
  • Page 376 Service maintenance manual Fig. 718...

  • Page 377: Connecting External Devices

    The output stream is binary control commands for the display. The output is automatic, in the process of counting. 2. Universal remote display DORS 85 – via the interface I2C with TTL levels. The output stream is binary control commands for the display. The output is automatic, in the process of counting.

  • Page 378: 11 Dors 820 Documentation

    Service maintenance manual 11 DORS 820 Documentation DORS 820 list of cables 11.1 Part ID Name Remark EBKM.00D820.70.05.000 Cable 8-pin “EXT-BVS_X10” EBKM.00D820.70.09.000 Interface cable “EXT-DRV” EBKM.00D820.70.02.000 Cable 2-pin “PST-PSR” EBKM.00D820.70.03.000-06 Cable 3-pin “PST-DRV_X11” EBKM.00D820.70.04.000 Cable 4-pin “TrS0-DRV_X9” EBKM.00D820.70.04.000-01 Cable 4-pin “TrS1-DRV_X10”...

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