Troubleshooting - LG -P925G User Manual

Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message
SIM error
No network
connection /
Losing network
Codes do not
match
An application
cannot be set
Calls not available
Phone cannot be
switched on
98
Possible causes
There is no SIM card in
the phone, or it is inserted
incorrectly.
Weak Signal outside GSM
network area.
Operator applied new
services
To change a security code,
you will need to confirm the
new code by re-entering it.
The two codes you have
entered do not match.
Not supported by service
provider or registration
required
Dialling error
New SIM card inserted
Prepaid Charge limit
reached
On/Off key held down long
enough
Battery is not charged
Battery contacts are dirty
Possible Corrective Measures
Make sure the SIM card is correctly inserted.
Move towards a window or into an open area.
Check the network operator coverage map.
Check whether the SIM card is more than
6~12 months old.
If so, change your SIM at your network
provider's nearest branch.
The default code is [0000]. If you forget the
code, contact your service provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with
PIN 2.
Hold the On/Off key down for at least two
seconds.
Keep the charger attached for longer. Clean
the contacts.
Take out the battery and reinsert it.