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Copying Problems
The MultiPASS C70 will not make a copy.
A BJ tank in the BC-21e Colour BJ cartridge may be empty.
Replace empty BJ tanks as necessary. (1 p. 12-26)
You may be trying to make copies with the incorrect BJ cartridge
installed in the unit.
The MultiPASS C70 cannot make copies in black & white while the
optional BC-22e Photo BJ cartridge is installed. Replace the BJ
cartridge with the BX-20 Black or BC-21e Colour BJ cartridge.
The MultiPASS C70 cannot make copies in colour while the BX-20
Black BJ cartridge is installed. Replace the BJ cartridge with the
BC-21e Colour BJ cartridge.
The handset or the handset of the telephone or extension phone may
be off hook.
Make sure the handset is in its cradle.
The document may not have been fed correctly into the Automatic
Document Feeder (ADF).
Remove the document, stack it if necessary, and feed it into the
Automatic Document Feeder (ADF) correctly. (1 pp. 4-6, 4-11)
Make sure the operation panel is closed.
Check that the document feed lever is set for the type of document
you are copying. (1 p. 4-5)
The BJ cartridge or a BJ tank may not be installed properly.
Make sure the BJ cartridge and the BJ tank(s) are installed properly.
(1 pp. 2-31, 12-26)
The MultiPASS C70 may not be operating properly.
Try to print a document from your PC.
MEMORY FULL appears in the LCD display when making multiple
copies.
The MultiPASS C70's memory is full.
Print out any faxes stored in memory (1 pp. 7-29, 8-18, 8-28), then
start again.
13-24
Troubleshooting
Chapter 13
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