Printing Problems And Remedies - Canon imageRUNNER C2550 Network Manual

Printing Problems and Remedies

This section describes how to resolve basic printing problems.
Unable to Install a Driver (TCP/IP Network)
Cause
Remedy
7
Unable to Install a Driver (NetBIOS Network)
Cause
Remedy
Unable to Print from a TCP/IP Network
Cause 1
Remedy
Cause 2
7-4

Printing Problems and Remedies

The IP address of the computer in which a driver is to be installed is not
permitted by the settings for <RX/Print Range> in [IP Address Range Settings]
on the IPv4 or IPv6 Settings screen.
If you want to use TCP/IP for printing and the IP address of the computer in
which a driver is to be installed is not permitted by the settings for <RX/Print
Range> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen, the
driver cannot be installed successfully. Check the settings for <RX/Print Range>
in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen. (See step
17 in "TCP/IP Settings (IPv4)," on p. 3-3 or step 6 in "TCP/IP Settings (IPv6),"
on p. 3-18.)
The IPv4 address of the computer in which a driver is to be installed is not
permitted by the settings for both <RX/Print Range> and <Setting/Browsing
Range> in [IP Address Range Settings] on the IPv4 Settings screen.
If you are using a NetBIOS network and the IPv4 address of the computer in
which a driver is to be installed is not permitted by the settings for both <RX/
Print Range> and <Setting/Browsing Range> in [IP Address Range Settings] on
the IPv4 Settings screen, the driver cannot be installed successfully. Check the
settings for both <RX/Print Range> and <Setting/Browsing Range> in [IP
Address Range Settings] on the IPv4 Settings screen. (See step 17 in "TCP/IP
Settings (IPv4)," on p. 3-3.)
The machine and cable are not properly connected.
Turn OFF the machine's power switches, check that the machine is connected
to the network using the proper cable, and then turn them ON. (See
"Connecting the Machine to a Computer or Network," on p. 2-3.)
TCP/IP network is not properly set up.