Troubleshooting - Sharp AR-C260P Operation Manual

TROUBLESHOOTING

Problems commonly encountered when using the printer function and optional peripheral equipment (such as the
saddle stitch finisher) are described below.
Most problems are not due to a machine failure and can be resolved by the user, so please check carefully before
calling for service. In the event that service is required, turn off the main switch, unplug the power plug from the outlet.
Problem
Printer is on but data is
not received.
Data is received but not
printed.
The printer cannot be
selected at
computer.
The orientation of the
image is not correct.
The edges of
printed image
missing.
Printer prints in reverse
order.
Printer stops in the
middle of a print job.
Printing does not take
place on the desired
paper size.
Printer write
occurs when printing
from the parallel port.
A notice page is printed
when a print job is sent
to the printer
retention.
Password entry
requested.
4-2
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Check
Is the printer driver correctly selected? / Has
it been configured in the network (when using
as a network printer)?
Has the printer driver
correctly?
Is the interface cable correctly connected
(when used as a local printer)?
Has the specified size and type of paper
been loaded?
Has the printer driver
your correctly?
Are the network port or printer port settings
configured correctly?
Are the print orientation settings in the printer
driver correct?
the There are margins around the edges of the
are paper where printing is not possible. Does
the image overlap those margins?
Has reverse page order been selected in the
software application?
Has the tray full sensor activated and
stopped printing because too many pages
are in the exit tray?
Is the tray out of paper?
Has paper selection been set to "Auto
Select" in the printer driver?
error Is the timeout setting for the printer driver too
short?
Has the number of hold jobs reached 100?
for
is Did you set a password for the retention
function?
Make sure that this printer is selected in the software
application software or use an appropriate utility to
check that the printer is registered on the network.
been installed Install the appropriate printer driver. (See the
"SOFTWARE SETUP GUIDE (for printer)".)
Make sure the USB or parallel cable is correctly
connected to the machine and your computer.
Load paper, select another paper size, or cancel
printing.
been installed Install the appropriate printer driver. (See the
"SOFTWARE SETUP GUIDE (for printer)".)
Correct the orientation in the printer driver.
Change the print area or reduce the image size.
Cancel reverse order printing in the application
software.
Remove the paper from the exit tray.
Load paper. (See page 2-2 of the Operation Manual
(for general information).)
Ensure that the desired paper is loaded in a paper tray
of the printer and select "Auto Select" for the paper
source in the printer driver.
If the bypass tray is selected for the paper source, the
paper size and paper type must be set on the operation
panel of the printer.
(See pages 2-14 to 2-16 of the Operation Manual (for
general information).)
Set a longer time for the timeout setting in the printer
driver.
Delete unneeded hold jobs. If you wish to delete all
hold jobs, use the [DELETE HOLD DATA] key operator
program (see page 20 of the Key Operator's Guide in
the "PRINTER UTILITIES" CD-ROM).
A password is needed when executing printing. If the
password is not known, printing cannot be executed.
Solution or cause