de Jong Duke Virtu XNA Small Cabinet 180 CoEx XL User Manual
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de Jong Duke Virtu XNA Small Cabinet 180 CoEx XL User Manual

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User Manual
Virtu Coffee Machine
XNA Small Cabinet
180 CoEx XL® brewer
5DUXNK20M EN V2.1

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Summary of Contents for de Jong Duke Virtu XNA Small Cabinet 180 CoEx XL

  • Page 1 User Manual Virtu Coffee Machine XNA Small Cabinet 180 CoEx XL® brewer 5DUXNK20M EN V2.1...

  • Page 2: Preface

    • All information for normal daily use is found in the paragraph Using the coffee machine (on page 33). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 3: Service And Support

    Address: Area code - City: Country: Telephone: E-mail: Record the serial number of the coffee machine in this box. Mention it when service is required. Serial number: Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 4: Table Of Contents

    3.2.6 Message submenu..............30 Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 5 5.6.25 The service key..............93 Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 6 6.1.38 Message: Wrong brewer defined in the software......... . . 103 Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 7 8.2 Declaration of conformity..............110 Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 8: About This Manual

    This manual uses the following text conventions: • Actions that you should perform in a specific sequence are numbered, for instance, e.g.: 1. Open the door of the coffee machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 9: Related Documents

    • Spare parts manual containing relevant information for identification of the spare parts. • Third party documentation contains the available documentation of third-party machine parts. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 10: Availability Of This Manual

    De Jong DUKE expects that the operator is trained according to the activities and that the appropriate documentation is available for the operator. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 11: Safety

    DANGER Indicates a hazardous situation that, if not avoided, can result in death or serious injury. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 12: Safety And Warnings

    • Use the machine only in areas where trained personnel can monitor the operation. • Water and electrical connections must conform to local regulations. • Make sure a waterlock is used in the water connection. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 13 • Damaged water connection hoses may only be repaired by trained personnel. • Make sure to follow instructions on all safety labels on and in the coffee machine. • Do not remove safety labels. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 14: Installation

    Contact your supplier (see Service and support on page 3) for more information. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 15: Description

    To improve clarity, colors in the pictures may be different from the actual colors. More details are also found in the chapter Technical specifications (on page 104). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 16: Front View

    4. Outlet hot water (/ cold water — optional) 5. Cup stand 6. Drip tray / Jug stand 7. Outlet other dispenses 8. IrDA sensor — optional 9. Door lock and key Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 17: Inside View

    19. Power switch 20. Grinder outlet 21. Grinder 22. Bean canister locking slider 23. Bean canister 24. Bean canister lid 25. Bean canister lid lock — optional Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 18: Door Interior

    10. Coin box lock 11. Payment device - coin acceptor — optional 12. Frame for in door bean canister 13. USB port 14. Jug key — optional Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 19: Inside View Base Cabinet - Optional

    To improve clarity, colors in the pictures may be different from the actual colors. 1. Base cabinet 2. Chiller flush button CO — optional 3. Chiller sub cabinet — optional 4. Waste water bin Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 20: User Interface

    All screens and menus are explained in detail in the next sections. Using the touchscreen to dispense a beverage is explained in the chapter Using the coffee machine (on page 33). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 21: Main Menu - Cup Dispensing

    Message submenu (on page 30) to see all messages completely. Check the Message submenu (on page 30) for more details. • Clock Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 22 If more languages are available the screen shows a selection of language buttons. Tap on the desired language button to change the text on the screen to the selected language. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 23: Additional Options Submenu

    Tap the desired canister. • Strength selection bar: to adjust the amount of coffee ingredient. The default strength is the middle button. The selected strength will be highlighted. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 24 The button is disabled if no full payment is made or if another problem is found that prevents the dispense. Check the displayed message(s) in the message area. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 25: Jug Dispensing Submenu

    (on page 95). • The [Cup mode] button. Tap it to cancel the jug selection and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 26: Number Selection Submenu

    • Tap the [Start] button to start the preparation and dispense of the beverage. • Tap the [Cancel] button to exit the number selection and return to the Main menu. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 27 • The Message area displays relevant messages of the coffee machine. Details of all messages and possible solutions to solve simple issues are listed in the section Messages page 95). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 28: Dispense Submenu

    • The [Stop] button. Tap it to abort the current dispense and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 29: Ready Submenu

    (on page 26) — optional. • The [Cancel] button. Tap it or remove the cup/jug to return to the Main menu (see Main menu - Cup dispensing on page 21). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 30: Message Submenu

    When this message is displayed some or all beverage selection buttons are disabled. When the boilers are filled and the water level is correct the message is removed and the selection buttons are enabled. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 31 Details of all messages and possible solutions to solve simple issues are listed in section Messages (on page 95). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 32: Information Submenu

    The customized information image shows details about the beverage or coffee machine and is defined for every available language (for example: Food allergy warnings). Tap the [Cancel] button to return to the Main menu. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 33: Using The Coffee Machine

    (see Switch on on page 45). Fill up the ingredient canisters Perform the steps described in the procedure Fill up the ingredient canisters (on page 79). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 34: Procedures

    Cup dispensing by number — optional (on page 36). ▪ To fill (part of) a jug continue with the procedure dispensing (on page 37). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 35: Cup Dispensing

    [Cancel] button and select the next beverage. 8. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 36: Cup Dispensing By Number - Optional

    [Cancel] button and select the next beverage. 5. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 37: Jug Dispensing

    2. For hot water place the jug on the right side below the hot water outlet. WARNING If jugs are not correctly placed, the machine can spill hot liquid down the front. This can cause serious scalding injuries. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 38 CAUTION - Hot liquid can leak from the outlet nozzle after the dispense is finished. 9. The filled jug is ready. 10. Place the cup stand back in the suspension points in the door. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 39: Payment

    2. Make the full payment. ▪ The entered credit amount is calculated and shown on screen. NOTE The [Start] button will remain disabled until full payment is made. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 40: Preventive Maintenance

    This guide is published by the European Vending and Coffee Association and has been prepared to help ensure that a hygienic product is delivered to the customer on every occasion. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 41: Preventive Maintenance Schedule

    Interval column codes Daily Weekly Monthly Every 6 months NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 42: Daily Maintenance

    (on page 91). Clean the touchscreen (on page 92). 12. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 43: Weekly Maintenance

    Each step is described in detail in the next sections. NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 44: Monthly Maintenance

    Each step is described in detail in the next sections. NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 45: Preventive Maintenance Procedures

    5.6.3 Close the door Procedure Perform the following steps: 1. Insert the key in the lock of the door of the coffee machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 46: Open Or Close Top Lid

    The top lid stays open in the upright position. 2. To close, swing the opened top lid back down. Make sure it is lowered completely and locks when the door is closed. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 47: Switch Off / Putting Out Of Order

    ▪ switch off the power supply (pulling the plug from the wall socket is sufficient). This will also prevent unnecessary use of energy. See also section: Extended down time (on page 14). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 48: Scheduled Rinse

    4. Remove the rinsing tub. 5. The machine returns to the Main menu (see Main menu - Cup dispensing on page 21) and is ready for use. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 49: Flush Mixers And Brewer

    4. Tap the [Rinse] button from the Service menu. ▪ Hot water from the boiler flows through the mixers and brewer. 5. Repeat the previous step until clean water comes out of the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 50: Clean Waste Bucket

    ▪ G) Remove the waste guide from the machine. 3. Rinse the removed parts with clean warm water. 4. Dry parts completely. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 51 ▪ G) Place the waste guide on the left side in the machine. 6. Flip down the dispense arm to the normal position. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 52: Clean The Cup Stand

    1. Lift the cup stand from the suspension points and remove it from the door. 2. Rinse the cup stand with clean warm water. 3. Place the cup stand back in the suspension points in the door. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 53: Clean The Waste Bin In The Base Cabinet

    Perform the following steps: 1. Remove the waste bin from the base cabinet. 2. Rinse the removed bin with clean warm water. 3. Dry the bin(s) completely. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 54 4. Place the waste bin in the base cabinet, position it below the waste guide. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 55: Clean The Drip Tray

    2. Pull the drip tray in the direction of the arrow and remove it from the machine. 3. Rinse all removed items with clean warm water. 4. Dry all items. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 56 7. Push the jug stand down to secure it properly to the door and the support guides (2). 8. Depending on the model: place the metal inlay grid. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 57: Clean The Mixing System

    All pictures show a generic configuration. The actual model can be different. To improve clarity, colors in the pictures may be different from the actual colors. 1. Remove the outlet hoses from the mixers. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 58 3. Turn the bayonet catches counterclockwise (approx. 10º). 4. Pull the mixer houses in the direction of the arrow and remove them from the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 59 º 6. Turn the bayonet catches counterclockwise (approx. 10 again to release and pull them in the direction of the arrow away from the machine Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 60 8. Remove the exhaust filter from the drawer. 9. Rinse out all removed parts of the mixing system with clean warm water. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 61 12. Insert the mixer exhaust filter in the filter drawer. CAUTION Make sure the exhaust filter is completely dry before installing it in the filter drawer. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 62 13. Install the filter drawer. 14. Install the bayonet catches and turn clockwise (approx. 10º). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 63 15. Install the mixer propellers. NOTE Make sure that the arrow on the mixer propeller points in the direction of the flat side of the shaft. 16. Install the mixer houses. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 64 17. Turn the bayonet catches clockwise to lock the mixer houses. 18. Install the canister outlets on the canisters and make sure the locations and positions are correct. 19. Connect the outlet hoses to the mixers. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 65: Remove And Clean The Brewer

    (2) and pull the brewer from the mounting frame in the direction of the arrow (3). CAUTION Water and ground coffee (residue) may fall out of the brewer. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 66 7. Insert the brewer into the mounting frame and push until it locks. CAUTION When the brewer is not installed correctly, the message ‘Brewer out of position’ is displayed and coffee based dispenses are disabled. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 67 8. Install the coffee outlet nozzle in the dispense arm and connect the hose to the connector on the brewer mounting frame. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 68: Clean Brewer With Cleaning Tablet

    A first submenu (step 1) is shown. ▪ Follow the Brewer Cleaning Cycle instruction shown on- screen and described in the next steps. 3. Place the service key. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 69 ▪ Wait until the cleaning cycle is completely finished (about 8 minutes) and the service menu is shown. Remove the service key (on page 94) from the door. 9. Remove and empty the rinsing tub. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 70: Unblock The Grinder

    ▪ S) the original Schaerer grinder, that contains a gear-like top. If the machine contains a D-grinder continue the cleaning procedure with step 5. Cleaning the Schaerer grinder is described in the next steps. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 71 12. If needed, rotate the squared top a little to allow the ribbed shaft to fit the grinder motor and is fully lowered inside the grinder base. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 72 5. To clean the D-grinder, lift and remove the grinder from the base. 6. Pull out the clips of the grinder outlet (1), slide the outlet from the grinder house (2) and remove it from the grinder. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 73 8. Clean both grinder discs and the inside of the grinder house. 9. Place the grinder house top assembly, and turn it in the direction of the arrow to lock. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 74 Dispense two cups of coffee to fill up the grinder with fresh coffee and throw the contents of the cups away. 15. Check correct functioning by taking a test coffee. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 75: Clean The Canisters

    7. Dry the canisters thoroughly on the inside and outside. WARNING Do not fill the canisters until they are completely dry. The product may form lumps which makes the system unusable. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 76: Clean The Cold Water Outlet Nozzle - Optional

    8. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 77: Deep Clean The Cold Water Outlet Nozzle - Optional

    6. Soak a clean disposable cloth in disinfectant solution, ensure that the whole area is wiped. 7. Leave for 10 minutes. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 78 13. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 79: Fill Up The Ingredient Canisters

    Filling the canisters must be done outside the machine. 3. Remember (or write down) the position of the outlets and turn the outlets of the canisters upwards. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 80 7. Fill the canister with the ingredient indicated on the canister. Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 81 10. Close the top lid (see Open or close top lid on page 46) of the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 82: Fill Up The Bean Canister

    46) of the coffee machine. NOTE Filling the canisters must be done outside the machine. 3. Locate the canister locking slider in between the grinder and the bean canister. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 83 This will keep the products fresh. 9. Place the back side of the lid on the canister and then lower the front side. Lock the lid (optional). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 84 11. Push the canister locking slider back in the direction of the arrow to open the bean canister and secure it to the grinder base. 12. Repeat the procedure if more bean canisters must be filled Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 85: Fill Up The Bean Canister In The Door - Optional

    NOTE Filling the canisters must be done outside the machine. 1. Locate the locking lever that secures the bean canister frame to the door of the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 86 3. Turn the bean canister door away from the door of the coffee machine. 4. Locate the canister locking slider in between the grinder and the bean canister. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 87 When the canister locking slider is not fully pulled out, coffee beans will fall out of the canister. 7. Place the bean canister on a stable and flat surface for refilling. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 88 This will keep the products fresh. 10. Close the lid of the canister. 11. Place the bean canister back into the coffee machine on the four position ridges of the grinder base. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 89 13. Turn the bean canister back into the door of the coffee machine and make sure the locking lever locks inside the door. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 90: Enter Canister Ingredient Levels - Optional

    4. Repeat the steps for each canister that is filled up (or where the shown value is not correct) or tap [Exit] to leave the Service menu. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 91: Clean The Outside Of The Machine

    1. Clean the outside of the machine with a soft damp cloth. NOTE Do not use aggressive cleaning products or abrasives to clean (parts of) the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 92: Clean The Touchscreen

    - Prevent dripping, do not use too much cleaning liquid on the cloth. 3. After some time, the touchscreen is switched on again. The machine returns to the Main menu and is ready for use. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 93: The Service Key

    When the service key is inserted, the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 94: Remove The Service Key

    Use the following parts to perform the procedure: • Green service key. Procedure Perform the following steps: 1. Turn the Service key a quarter turn (90°). 2. Remove the Service key from the door. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 95: Troubleshooting

    After a defined number of consumptions, the touchscreen needs to be cleaned. Solution Perform the steps as explained in the section Clean the touchscreen (on page 92). 6.1.4 Message: Communication error Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 96: Message: Door Open

    6.1.8 Message: Enough water? Message Enough water? Solution Perform the following steps to solve the problem: 1. Connect and open the water supply and restart the machine. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 97: Message: Error Occurred During Recipe Cycle

    6.1.12 Message: Grinder blocked Message Grinder blocked Solution Perform the following steps to solve the problem: 1. Clean the grinder. (see Unblock the grinder on page 70) Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 98: Message: Heating Boiler

    6.1.17 Message: Mixer blocked Message Mixer blocked Solution Perform the following steps to solve the problem: Clean the mixing system (on page 57). 6.1.18 Message: Machine Blocked Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 99: Message: Not All Ingredients Available

    OFF, wait 5 seconds and then switch ON again). ▪ If problem persists: Consult the service engineer (see Service and support on page 3). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 100: Message: Piston Blocked, Dosage Too High

    Perform the following steps to solve the problem: Consult the service engineer (see Service and support on page 6.1.26 Message: Please load the User Interface Message Please load the User Interface Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 101: Message: Recipe Error, Contact Tech. Support

    If the problem persists: Consult the service engineer (see Service and support on page 3). 6.1.31 Message: Temp. sensor disconnected Message Temp. sensor disconnected Solution Consult the service engineer (see Service and support on page Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 102: Message: Temperature Boiler (Too) High

    2. If message is still shown after 10 minutes: Consult the service engineer (see Service and support on page 3). 6.1.36 Message: Waste bucket full / Empty waste bucket Message Waste bucket full / Empty waste bucket Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 103: Message: Water Filter Installed

    3). 6.1.39 Message: Ready, take your cup Message Ready, take your cup Cause The dispense of the beverage is finished. Solution Remove the cup or jug. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 104: Technical Specifications

    7. Water connection specifications 4. Model name / configuration 8. Markings for conformity, disposal and use. NOTE Data shown in the picture is for illustration purposes only. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 105: Disassembly And Recycling

    7.3 Disassembly and recycling The coffee machine contains recyclable materials. Dispose of the coffee machine in conformity with local laws and regulations. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 106: Technical Specifications

    + 5 °C ~ + 40 °C Machine sound pressure Standby < 20 dB(A) £ 65.5 dB(A) Grinder / Coffee £ 63.37 dB(A) Grinder in door / Coffee Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 107: Cup And Jug Sizes

    Jugs (B) Maximum jug height 180 mm Maximum jug diameter 135 mm (*) The height of the cup stand is fixed and depends on specifications during ordering. Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 108: Manufacturer Contact Information

    Service and support For questions, service and ingredients for this coffee machine: Consult the service engineer (see Service and support on page 3). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 109: Appendix

    Appendix 8.1 Appendix list Information related to this document and the coffee machine are: • Declaration of conformity (on page 110). Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

  • Page 110: Declaration Of Conformity

    8.2 Declaration of conformity Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...
  • Page 111 Virtu XNA Small Cabinet 180 CoEx XL® brewer User Manual 5DUXNK20M EN V2.1...

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