Paper Is Smudged/Printed Surface Is Scratched - Canon mg2400 series Online Manual

Paper Is Smudged/Printed Surface Is Scratched

Paper Is Smudged
The Edges of Paper Are Smudged Printed Surface Is Smudged
Printed Surface Is Scratched
Did you confirm the paper and print quality settings?
Check1
Print Results Not Satisfactory
Is the appropriate type of paper used? Check the followings:
Check2
Check to see if the paper you are printing on is suitable for your printing purpose.
Media Types You Can Use
Load the paper after correcting its curl.
Check3
We recommend putting unused paper back into the package and keeping it on a level surface.
• For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the
paper with the other side facing up. It may resolve the problem.
• For Other Paper
If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be
smudged or may not be fed properly. In such cases, follow the procedure described below to correct the
paper curl.
1. Roll up the paper in the opposite direction to the paper curl as shown below.
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