Sony SRS-X99 Help Manual page 61

Help Guide
List of Topics
Personal Audio System
SRS-X99
Troubleshooting
Troubleshooting
Troubleshooting
What can I do to solve a problem?
Main unit
Power supply
Unable to turn on the speaker
None of the speaker buttons can be operated.
The setup conditions of the speaker used last time are not retained.
The speaker has entered standby mode or BLUETOOTH/Network standby mode unexpectedly.
Sound
No sound/Sound from only one speaker/Low sound level
Distorted sound/Humming or noise in the speaker output
Remote control
Remote control operation
The remote control does not function
Network
Network connection
The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)
The speaker cannot connect to a Wi-Fi network
The speaker cannot connect to a network using the WPS button
The speaker does not appear in the device list of the computer's music playback application.
The speaker does not appear in the device select screen of SongPal
Music Services
The speaker cannot connect to music services
Home network (DLNA)
The controller cannot find the speaker (The controller cannot browse the contents of the speaker)
Music started automatically (home network)
The sound is interrupted
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