Sony SRS-X99 Help Manual page 336

Help Guide
Troubleshooting
Personal Audio System
SRS-X99
The sound is interrupted
The DLNA server is overloaded. Quit all running applications.
Wireless signal condition is poor. Stop using your microwave oven, etc.
The communication speed of the Wi-Fi network may become slower for IEEE802.11n-compliant wireless
routers/access points if the security method is set to WEP or WPA/WPA2-PSK (TKIP). If the speed slows down,
change the security method to WPA/WPA2-PSK (AES). The encryption (security) scheme varies depending on the
device. For details, refer to the operating instructions of your router/access point.
If the sound is interrupted or noise is generated via a Wi-Fi connection, connect the speaker and wireless router via a
commercially-available LAN cable, instead of via Wi-Fi. If the quality does not improve, also connect the computer
and wireless router via a commercially-available LAN cable.
If the sound is interrupted or noise is generated during high-resolution audio playback when compared to MP3, AAC,
or other audio compressions, connect the speaker and wireless router via a commercially-available LAN cable,
instead of via Wi-Fi. If the quality does not improve, also connect the computer and wireless router via a
commercially-available LAN cable.
Related Topic
Checking the Wi-Fi signal strength (reception sensitivity)
Connection method 4: Connecting to a wired network
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