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PROBLEM
BURNERS DO NOT
LIGHT
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
BURNER FLAMES VERY
LARGE OR YELLOW
BURNER CONTROL
KNOB WILL NOT TURN
FAN DOES
NOT WORK
If you need more help...call toll free:
®
GE Answer Center
800.626.2000
consumer information service
QUESTIONS?
USE THIS PROBLEM SOLVER
POSSIBLE CAUSE
• Make sure electrical plug is plugged into a live power outlet.
• Slot in burner base may be clogged. Remove the obstruction.
• Burner parts not replaced correctly.
• Hole in burner cap behind igniter may be clogged.
(A) Yellow flames — (B) Yellow tips on outer
Call for service
• If burner flame looks like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
• If cooktop is connected to LP gas, check all steps in
the Installation Instructions.
• When the knob is at the OFF position, it must be pushed in before it can be
turned, and it can only be turned in a counterclockwise direction. When the
knob is at any other position, it can be turned in either direction without being
pushed in.
• The vent must be fully extended before fan will work.
• Fan control knob must be turned in clockwise direction to turn fan on.
(C) Soft blue flames —
cones — Normal for
LP gas
Normal for
natural gas
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