FrontRow ITR-02 User Manual page 38

Troubleshooting
If, for some reason, you cannot get your device to connect to Juno even though you had previ-
ously been able to stream audio, it is easy to "re-pair" the device to Juno. Simply go to your
device settings and select the Juno, then "Forget" the device (may be a right-click, or another
button to access this ability). You may then follow the quick steps above for pairing a device.
To clear all paired devices from Juno, press the Bluetooth button once to enter pairing mode
(blue LED will flash), then press again and hold until you hear the reset tone. Note that you will
need to go to each device and "forget" the Juno, then pair it again.
FAQs
Q: Can I use the speaker expansion
module and Bluetooth at the same time?
A: No, the Bluetooth module uses the same
slot as speaker expansion, so you can only
use one or the other.
Q: Do I still need cables to use Lesson
Capture?
A: Yes, you still need at least the USB cable
(for tower settings, and voice command start
and stop of recording) and the audio out
from the Juno to the computer.
Q: What is the multipoint feature of the
Juno Bluetooth Audio Receiver?
A: Multipoint is a feature of Bluetooth where
two devices can be connected at once, mak-
ing it easy for the teacher to switch between,
say, a phone and the computer without dis-
connecting each device when she wants to
play audio from the other (Only one device
can stream at a time, however.)
Q: When I play video and audio at the
same time from my computer, the audio
seems a little out of sync with the video.
Why?
A: The latency of the Bluetooth signal
depends on many factors, including the
codecs used by the Bluetooth transmitter and
receiver, the distance between them, other
wireless interference, etc. Juno supports the
FastStream codec, which is a low latency
codec for maintaining good audio-video sync.
However, if the transmitting device does not
support this codec the audio may look out of
sync. Test your environment for acceptability.
You can also try a transmitter that supports the
FastStream codec, such as the Avantree Prima
III (available on Amazon).
Q: As a teacher, I allowed a student to
pair to the Juno but I don't want them to
play audio whenever they want. How can
I control this?
A: Once a student pairs with the Juno and
their device they can connect to Juno anytime
as long as there are not already two devices
connected. To break the pair, you must
either "Forget the device" in the student's
device Bluetooth settings, or, as a brute force
method, you can clear the pairing list on the
Juno. Keep in mind that clearing the pairing
list means that you will need to pair all your
devices again. To clear the pairing list, press
the Juno Bluetooth button once to put it in
pairing mode (blue LED flashing), then press
again and hold to reset while in pairing mode.
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