Where To Get Help - Epson Stylus Pro 10000 Quick Reference Manual

Control Panel Messages (Continued)
Control Panel Messages (Continued)
Error messages (Continued)
Message
PAPER JAM
PAPER NOT STRAIGHT
SERVICE REQ.
<error number>
TURN PWR OFF AND
ON

Where To Get Help

Where To Get Help
Service
Telephone support
World Wide Web
EPSON E-MAIL technical
support
Support for non-EPSON RIP
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Preferred is a service mark of
Epson America, Inc.
Copyright © 2001 by Epson America, Inc.
Light Explanation
Paper Out light Paper has jammed in the
flashing printer.
Paper Out light on Paper was fed at an angle.
All lights flashing An error has occurred.
This message appears after
you clear a paper jam.
Access
Call (888) 377-6611. Make sure
you have your Unit ID number.
Go to http://prographics.epson.com
Go to http://support.epson.com and complete the form under the
troubleshooting tab.
Contact the RIP manufacturer.
Response
Pull the paper set lever all the
way out and open the lower
cover if necessary. Then remove
the jammed paper, close the
lower cover, and push the lever
in. Turn the printer off and then
back on.
Reload paper, making sure the
edges are straight and lined up
with the row of holes.
Note the error number, and turn
the printer off and then on. If the
message remains, contact
EPSON.
Turn the printer off and then on
again.
Place your EPSON Preferred
9
SM
Unit ID label here
5/01