Problem Solving; Diagnosing Printer Problems; Checking The Control Panel Lights - Epson Stylus Photo 870 Printer Basics Manual

Problem Solving

This section gives you the basics for diagnosing and solving printer problems.
First see "Diagnosing Printer Problems" to help determine what the cause of the
problem may be.
Then see "Problems and Solutions" on page 71 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It's a good idea to check EPSON's support web site periodically for
possible updates to your printer driver. Visit www.epson.com and
check the section for your product to see if there is a new driver
available for downloading to your computer. To check the version
number of your current driver, access the driver as described on
page 16 for Windows or page 21 for Macintosh; the version number is
shown below the EPSON logo.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer's control panel lights, as
described below, or running a printer check, as described on page 69.

Checking the Control Panel Lights

Paper out light
Color ink out light
Black ink out light
Follow the guidelines on the next page when you check the control panel lights.
Cleaning button Load/eject button
Power
light
Power button
67