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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2. Troubleshooting
Problem
Possible cause
The words "Out of
The system is set to a
Range" are shown
display mode which is
on the screen, and
not supported by the
the power
monitor.
indicator is
flashing green.
The image quality
The video signal cable
is unacceptable.
is not connected with
the monitor or system
completely.
The color settings
may be incorrect.
The automatic image
setup function was not
performed.
The power
•
The monitor's
indicator is not lit
power switch is
and there is no
not switched on.
image.
•
The power cord
is loose or
disconnected.
•
There is no
power at the
outlet.
Screen is blank
The monitor is in
and power
Standby/Suspend
indicator is amber.
mode.
The power
The video signal cable
indicator is amber,
is loose or
but there is no
disconnected from the
image.
system or monitor.
The monitor
brightness and
contrast are at the
lowest setting.
Suggested action
•
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range
for your new monitor.
•
If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
•
If these options do not work,
contact the Support Center.
Be sure the signal cable is firmly
plugged into the system and
monitor.
Select another color setting from
the OSD menu.
Perform automatic image setup.
•
Be sure the power cord is
connected properly.
•
Be sure the outlet has power.
•
Power on the monitor.
•
Try using another power
cord.
•
Try using another electrical
outlet.
•
Press any key on the
keyboard or move the
mouse to restore operation.
•
Check the Power Options
settings on your computer.
Be sure the video cable is
connected with the system
properly.
Adjust the brightness and
contrast setting on the OSD
menu.
Reference
"Selecting a
supported display
mode"on page 2-15
"Assembling your
monitor"on page 1-5
"Adjusting your
monitor image"on
page 2-10
"Adjusting your
monitor image"on
page 2-10
"Assembling your
monitor"on page 1-5
"Understanding
power
management"on page
2-16
"Assembling your
monitor"on page 1-5
"Adjusting your
monitor image"on
page 2-10
3-6
Chapter 3.
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