Cadillac 2011 CTS Coupe Owner's Manual page 32

Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1 888 466 7827) or
TTY 1 877 248 2080; or push
the button to speak with an
OnStar Advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle can t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn t properly
installed or you haven t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you
try to add, connect, or modify
any equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.