GENERAL INFORMATION
GENERAL DIAGNOSTICS
GENERAL DIAGNOSTICS INFORMATION OVERVIEW
General Diagnostics is a section within the Service Manual that contains information relating to various vehicle
diagnostics. These procedures are not vehicle specific and can be used for troubleshooting many different vehicles.
For vehicle specific troubleshooting and diagnostic information please refer to the specific system chapters for more
GUIDED SYMPTOM DIAGNOSTIC
Is this the first time that the
vehicle concern has been
diagnosed?
↓
Yes
Has the concern been
duplicated and compared to a
like vehicle?
↓
Yes
Are there any bulletins related
to the concern?
↓
No
Connect Digital Wrench and
check for any trouble codes.
Are there any codes present?
↓
No
1.36
NOTICE
information.
→
Refer to Guided Symptom
References
No
If the concern has not been
→
able to be duplicated gather
more information about the
concern. After the concern
has been duplicated, please
No
compare to a like vehicle. Is
the concern present on that
vehicle?
↙
No
→
Proceed with instruction from
the bulletin. Has the problem
been resolved?
Yes
↙
No
→
Refer to Digital Wrench
Guided Diagnostic.
Has concern been repaired
Yes
after Guided Diagnostic?
↙
No
→
Yes
→
Yes
→
Yes
9850067 R01 - 2020-2021 GENERAL / GENERAL XP Service Manual
If the same concern is present
on the like vehicle, it is likely
that the concern is a normal
operational characteristic.
Concern has been repaired.
Return the vehicle to the
consumer at this time.
Concern has been repaired.
Return the vehicle to the
consumer at this time.
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