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WARRANTY
All Honeywell electric bikes and their components carry 1-year manufacturer warranty with the original
registered owner. Please carefully read our warranty terms below. If you believe your electric bike has a warranty
issue, please contact us directly.
Warranty Policy
• All Honeywell electric bikes and their components carry the following 1-year manufacturer warranty with the
original registered owner including frame, battery, electronics and most parts (excluding tires, tubes, brake
pads, cables & housing, pedals)
• Our Support team will work with you to determine whether a covered component must be replaced. We will
need photos and video of the defective part before process the claim.
• The replacement parts will be shipped free of charge and a pre-paid shipping label will be provided for any
defected covered component.
• The owner will be responsible for labor.
• The warranty coverage only applies to the original registered owner and is not transferable.
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