Figure 19 Remote Console Control Bar: Sync Button - Acer ARMC_3P User Manual

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Furthermore, the shape of the mouse pointer has a significant influence on

the pointer detection. We recommend to use a simple, but common pointer

shape. In most cases, the detection and synchronization of animated pointer

shapes is likely to fail. In general, pointer shapes that change during the

pointer detection process are rather impossible to figure out in the transferred

video picture. With the usage of a standard mouse pointer shape the

detection is rather simple and the syncronization is at its best.

The Sync Mouse button on top of the Remote Console can behave

differently, depending on the current state of mouse synchronization. Usually

pressing this button leads to a Fast Sync, except in situations where the KVM

port or the video mode changed recently. See also Chapter 4: Remote

Console Control Bar.

Note: At first start, if the local mouse pointer is not synchronized with the

remote mouse pointer, press the Auto Adjust Button once.

The host's operating system knows various settings for the mouse driver.

While the ARMC/3P works with accelerated mice and is able to synchronize the

local with the remote mouse pointer, there are the following limitations which may

prevent this synchronization from working properly:

Special Mouse Driver

There are mouse drivers which influence the synchronization process and

lead to desynchronized mouse pointers. If this happens, make sure you do

not use a special vendor-specific mouse driver on your host system.

Windows 2003 Server/XP Mouse Settings

Windows XP knows a setting named "improve mouse acceleration" which has

to be deactivated.

Active Desktop

If the Active Desktop feature of Microsoft Windows is enabled, do not use a

plain background. Instead, use some kind of wallpaper. As an alternative, you

could also disable the Active Desktop completely.

See also the Section Recommended Mouse Settings for mouse mode

recommendations.