Component Failure
If a component fails, follow the flowchart below to isolate the problem
Memory Module
Failure
Component pass
Replace
Mainboard
ODD Failure
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded
•
DVDs do not play when loaded
•
Blank discs do not burn correctly
•
DVD or CD play breaks up or jumps
•
Optical drive not found or not active:
•
Not shown in My Computer or the BIOS setup
•
LED does not flash when the computer starts up
•
The tray does not eject
•
Access failure screen displays
•
The ODD is noisy
•
Perform the following general solutions one at a time to correct the problem.
1.
Reboot the computer and retry the operation.
2.
Try an alternate disc.
3.
Navigate to Start
Storage panel.
4.
Navigate to Start
97
Component
Wireless LAN
Speaker Failure
Failure
Test
component on
test bed
Component fail
Replace module
according to
procedure
Computer. Check that the ODD device is displayed in the Devices with Removable
Control Panel
System and Maintenance
Failure
Power Board
Failure
Change cables
Ok
Close
System
Chapter 4
ODD Failure
Cable
Yes
connected
properly?
No
Close
Device Manager.