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Washer-Dryer
User Manual
EHTV8733XS0
EN
Document Number=
2820525531_EN/ 24-05-16.(15:26)

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Summary of Contents for Beko EHTV8733XS0

  • Page 1 Washer-Dryer User Manual EHTV8733XS0 Document Number= 2820525531_EN/ 24-05-16.(15:26)
  • Page 2 Please read this user manual first! Dear Customer, Thank you for choosing a Beko product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use.
  • Page 3 INFORMATION • Important information or useful hints about usage. • Read user manual. • Packaging materials of the product are manufactured from recyclable materials in accordance with regulations. • Do not dispose of the Packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities. • Allergy UK, is the brand of British Allergy Association. Their main endorsement is the ‚Seal of Approval‘ . When you see a product with this logo on it, you have the reassurance the product has been scientifically tested to prove it is efficient at reducing/removing allergens...
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Important instructions for safety and environment 1.1 General safety .............................7 1.1.1 Electrical safety ............................7 1.1.2 Product safety ............................8 1.1.3 Warnings for drying ..........................10 1.2 Intended use ............................13 1.3 Children's safety ..........................13 1.4 Compliance with WEEE Directive and disposing of the waste product ....14 1.5 Package information ........................14 2 Your washer-dryer 2.1 Overview ..............................15...
  • Page 5 TABLE OF CONTENTS 4.7.10 Using limescale remover ........................31 4.8 Tips for efficient washing ......................32 4.9 Tips for correct drying ........................33 5 Operating the product 5.1 Control panel ............................34 5.2 Display symbols ..........................35 5.3 Preparing the machine ........................35 5.4 Selecting the washing programme ..................36 5.5 Washing programmes ........................36 •...
  • Page 6 TABLE OF CONTENTS 5.15 Starting the programme ......................54 5.16 Loading door lock ..........................54 5.17 Changing the selections after programme has started ..........55 5.17.1 Adding laundry after the programme has started: ..............55 5.17.2 Switching the machine to pause mode: ..................55 5.17.3 Changing the programme selection after programme has started: ......55 5.17.4 Changing the auxiliary function, spin speed and temperature ........56 5.18 Child Lock ............................56 5.18.1 To activate the child lock: ........................56...
  • Page 7: Important Instructions For Safety And Environment

    Important instructions for safety and environment This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall invalidate any warranty. 1.1 General safety CAUTION • This product can be used by children at and above 8 years old and by persons whose physical, sensory or mental capabilities were not fully developed or who lack experience and knowledge provided that they...
  • Page 8: Product Safety

    Important instructions for safety and environment CAUTION • If the power cable is damaged, it must be replaced by the manufacturer, after sales service or a similarly qualified person (preferably an electrician) or someone designated by the importer in order to avoid possible risks. PRECAUTION • Unplug the product when it is not in use. • Never touch the plug with wet hands! Never unplug by pulling on the cable, always unplug by holding the plug. • Product should be unplugged during installation, maintenance, cleaning and repair procedures.
  • Page 9 Important instructions for safety and environment INFORMATION • Do not force open the locked loading door. Door can be opened a few minutes after the washing cycle ends. If the machine has not cooled enough at the end of the programme, loading door cannot be opened. Do not force the loading door to open. It must be left to cool itself. The loading door and the lock mechanism may get damaged.
  • Page 10: Warnings For Drying

    Important instructions for safety and environment 1.1.3 Warnings for drying DANGER! Laundry that is previously washed, cleaned, soiled or stained with petrol / gasoline, dry cleaning solvents other flammable explosive substances must not be dried in the machine as they give out flammable or explosive steam. It may cause fire risk.
  • Page 11 Important instructions for safety and environment CAUTION • Do not stop the machine before drying programme is completed. If you have to stop the machine, remove all laundry and lay them in a suitable place to let them cool down. • Your product is suitable to operate in ambient temperatures between 0°C and +35°C. • Ambient temperatures between 15°C and +25°C are ideal temperatures for your product. • Do not let pets enter the product. Check inside the product before using.
  • Page 12 Important instructions for safety and environment PRECAUTION • Do not dry leather laundry or laundry that contains leather (such as leather jeans label). The colour from Leather parts can run into other textiles. • In failures that cannot be repaired using information given in safety instructions, turn off the machine, unplug the power cable and call the Authorised Service Agent. • You can just wash laundry, just dry laundry or wash and dry laundry in your washer-dryer. Machine must not be used only to dry wet loads for a long time. When machine is used only for drying, it must be operated empty without...
  • Page 13: Intended Use

    Important instructions for safety and environment 1.2 Intended use INFORMATION • This product has been designed for domestic use. It is not suitable for commercial use and it must not be used out of its intended use. • The product must only be used for washing, rinsing and drying of textile products that are marked accordingly. • The manufacturer waives any responsibility arisen from incorrect usage or transportation. • The service life of your product is 10 years. During this period, original spare parts will be available to operate the product properly. 1.3 Children's safety CAUTION • Children below the age of 3 must be kept away from...
  • Page 14: Compliance With Weee Directive And Disposing Of The Waste Product

    Important instructions for safety and environment 1.4 Compliance with WEEE Directive and disposing of the waste product • This product does not contain harmful and forbidden materials described in the "Regulation on the Control of the Waste Electrical and Electronic Equipment". It complies with the WEEE Directive. This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling.
  • Page 15: Your Washer-Dryer

    Your washer-dryer 2.1 Overview 1- Power cable 2- Top panel 3- Control panel 4- Water discharge hose 5- Loading door 6- Filter cover 7- Adjustable feet 8- Detergent drawer 15 / EN Washer-Dryer / User’s Manual...
  • Page 16: Package Contents

    Your washer-dryer 2.2 Package contents Power cable Water discharge hose Transit bolts Mains water inlet hose Liquid detergent container (*) User manual Plastic plug group • Figures in this manual are schematic and may not match the product exactly. NOTE (*) This may be supplied with the machine depending on the model of your product. 16 / EN Washer-Dryer / User’s Manual...
  • Page 17: Technical Specifications

    2.3 Technical specifications Complying Commission Delegated Regulation (EU) No.96/60/EC/1996 Supplier name or trademark Beko Model name EHTV8733XS0 Washer Dryer Energy efficiency class Washing Energy efficiency class (Washing & Drying) Energy Consumption - full load per cycle (kWh) 5,44 Washing Energy Consumption - full load per cycle (kWh) 0,76 Annual (Washing &...
  • Page 18: Installation

    Installation To make the product ready for use, review the information in the user manual and make sure that the electricity, tap water supply and water drainage systems are appropriate before calling the Authorised Service Agent. If they are not, call a qualified technician and plumber to have any necessary arrangements carried out.
  • Page 19: Removing Packaging Reinforcement

    Installation Operate the product in a well ventilated and dust free environment. 3.2 Removing packaging reinforcement Tilt the machine backwards to remove the packaging reinforcement. Remove the packaging reinforcement attached to the ribbon. DANGER! Your product heavy. Remove packaging reinforcement as displayed in the figure. Be careful not to get your hand caught under the machine during this procedure.
  • Page 20: Connecting Water Supply

    Installation INFORMATION • Keep the transit bolts in a safe place to reuse when the product needs to be moved again in the future. • Never move the product without the transit bolts properly fixed in place! 3.4 Connecting water supply INFORMATION • The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in one minute to have your product run smoothly. Attach a pressure reducing valve if water pressure is higher. CAUTION • Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate. • Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.
  • Page 21: Connecting To The Drain

    Installation CAUTION • Ensure that the cold water connection is made correctly when installing the product. Otherwise, your laundry will come out hot at the end of the washing process and wear out. 2 Tighten the hose nuts securely by hand. Never use a tool when tightening the nuts. 3 Open the taps completely after making the hose connection to check for water leaks at the connection points.
  • Page 22: Adjusting The Feet

    Installation between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak. 3.6 Adjusting the feet CAUTION • Adjust feet so that the product will be balanced in the location it will be used. • Balance the machine by adjusting the feet. • Check for any play by pressing the product from upper diagonal edges. • Otherwise, the product may move from its place and cause crushing, noise and vibration problems. • Do n ot u se a ny t ools t o l oosen t he l ock n uts. O therwise, the lock nuts may get damaged.
  • Page 23: Transportation Of The Product

    Installation DANGER! Damaged power cables must be replaced by the Authorised Service Agent. 3.8 Transportation of the product 1 Unplug the product before transporting it. 2 Remove water drain and water supply connections. 3 Drain all water that has remained in the product. See 6.5 4 Install the transit bolts in reverse order of the disassembly procedure.
  • Page 24: Preparation

    Preparation LAUNDRY WASH SYMBOLS Machine Wash Symbols WASH Maximum Water Temperatures Symbol(s) Drying Suitable for No Iron Do not dry- Sensitive / Do not dry Do not dry Symbols dryer clean Delicate dry with dryer DRYING Drying Settings Iron - Iron at high Iron at medium Iron at low...
  • Page 25: Sorting The Laundry

    Preparation 4.1 Sorting the laundry * Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature. * Always observe the instructions given on the garment care labels. 4.2 Preparing laundry for washing • Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons will damage the machine. Remove the metal pieces or wash such clothes by putting them in a cotton laundry bag or cotton pillow case.
  • Page 26: Tips For Energy Saving

    Preparation 4.3 Tips for energy saving Energy efficiency will be improved by using lower temperature programmes and appropriate detergents. • Operate the product in the highest capacity allowed by the programme you have selected, but do not overload; see, "Programme and consumption table". See, “Programme and consumption table" • Always follow the instructions on the detergent packaging. • Wash slightly soiled laundry at low temperatures. • Use faster programmes for small quantities of lightly soiled laundry. • Do not use prewash and high temperatures for laundry that is not heavily soiled or stained. • If you plan to dry your laundry in a dryer, select the highest spin speed recommended during washing process.
  • Page 27: Correct Load Capacity

    Preparation 4.5 Correct load capacity The maximum load capacity depends on the type of laundry, the degree of soiling and the desired washing programme. The product automatically adjusts the water amount according to the weight of the laundry put inside it. CAUTION • Follow the information in the “Programme and consumption table”. When overloaded, machine's washing performance will drop. Moreover, noise and vibration problems may occur. For a successful drying...
  • Page 28: Using Detergent And Softener

    Preparation 4.7 Using detergent and softener INFORMATION • When using detergent, softener, starch, fabric dye, bleach and descaling agents; read the manufacturer's instructions written on the package and follow the dosages specified. Use a measuring cup if available. 4.7.1 Detergent drawer The detergent drawer is composed of three compartments: – (1) for prewash –...
  • Page 29: Choosing The Detergent

    Preparation 4.7.3 Choosing the detergent Detergent type to be used depends on the fabric type and colour. • Use different detergents for coloured and white laundry. • Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) intended solely for delicate clothes. • When washing dark coloured clothes and quilts, it is recommended to use liquid detergent. • Wash woollens with special detergent made specifically for woollens. CAUTION • Use only detergents manufactured specifically for washing machines.
  • Page 30: Using Liquid Detergents

    Preparation 4.7.6 Using liquid detergents 4.7.6.1 If the product contains a liquid detergent container • Put the liquid detergent container into the compartment no “2”. • If the liquid detergent lost its fluidity, dilute it with water before putting it into the detergent container. 4.7.6.2 If the product does not contain a liquid detergent container • Do not use liquid detergent for the prewash step in a programme with prewash. • Liquid detergent stains your clothes when used with Delayed Start function. If you are going to use the Delayed Start function, do not use liquid detergent. 4.7.7 Using gel and tablet detergent • If the gel detergent thickness is fluidal and your machine does not contain a special liquid detergent cup, put the gel detergent into the main wash detergent compartment during first water intake.
  • Page 31: Using Laundry Starch

    Preparation 4.7.8 Using laundry starch • Add liquid starch, powder starch or the dyestuff into the softener compartment. • Do not use softener and starch together in a washing cycle. • Wipe the inside of the machine with a damp and clean cloth after using starch. 4.7.9 Using bleaches • Select a programme with prewash and add the bleach at the beginning of the prewash. Do not put detergent in the prewash compartment. As an alternative application, select a programme with extra rinse, add the bleach into an empty detergent drawer compartment and also add 1 glass of water from the same compartment when you see the rinsing step on the display for the first time.
  • Page 32: Tips For Efficient Washing

    Preparation 4.8 Tips for efficient washing Clothes Delicates/ Light Colours Black/Dark Colours Woollens/ and Whites Colours Silks (Recommended (Recommended (Recommended (Recommended temperature temperature temperature range temperature range range based on range based on based on soiling based on soiling soiling level: cold soiling level: cold level: 40-90 o C) level: cold -40 o C) -40 o C)
  • Page 33: Tips For Correct Drying

    Preparation 4.9 Tips for correct drying Programmes Cottons Synthetics Wash&Dry Wash&Wear Babyprotect + Drying Drying It washes Clothes which It washes and dries are worn for a Bed sheet, and dries consecutively! short period bedding, baby consecutively! Bed sheet, of time an clothes, t-shirt, Bed sheet, Durable bedding, baby...
  • Page 34: Operating The Product

    Operating the product 5.1 Control panel 1 - Programme selection knob 2 - Temperature selection lights 3 - Spin speed selection lights 4 - Display 5 - Drying Programme Lights 6 - On / Off button 7 - Start / Pause button 8 - End Time Adjustment button 9 - Drying Level Adjustment button 10 - Auxiliary Function buttons...
  • Page 35: Display Symbols

    Operating the product 5.2 Display symbols a- Washing indicator b - Rinsing indicator c - Spinning indicator d- Drying indicator e- End indicator f- No Water indicator g - Duration Information display h- Loading Door Lock indicator Child Lock indicator 5.3 Preparing the machine 1. Check if the hoses are connected tightly. 2.
  • Page 36: Selecting The Washing Programme

    Operating the product 5.4 Selecting the washing programme 1. Determine the programme suitable for the type, quantity and soiling level of the laundry in accordance with the "Programme and consumption table". 2. Select the desired programme with the Programme Selection knob. INFORMATION • Programmes are limited with the highest spin speed appropriate for that particular type of fabric.
  • Page 37: Cottons

    Operating the product • Cottons Use for your cotton laundry (such as bed sheets, duvet and pillowcase sets, towels, bathrobes, underwear, etc.). Your laundry will be washed with vigorous washing action for a longer washing cycle. INFORMATION • You can dry your laundry after the washing cycle without any interruption (automatic or timed drying can be performed after washing). For this, you must also select the Drying function before starting the washing...
  • Page 38: Woollens

    Operating the product • Woollens Use to wash your woollen laundry. Select the appropriate temperature complying with the tag of your clothes. Use appropriate detergents for woollens. INFORMATION • Drying function cannot be selected for the woollen wash programme. • Cottons Eco Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other programmes, it provides significant energy and water savings.
  • Page 39: Daily Xpress

    Operating the product • Daily Xpress Use to wash your lightly soiled and unstained cotton laundry in a short time. INFORMATION • You can dry your laundry after the washing cycle without any interruption (automatic or timed drying can be performed after washing). For this, you must also select the Drying function before starting the washing programme.
  • Page 40: Shirts

    Operating the product • Shirts Use to wash the shirts made of cotton, synthetic and synthetic blended fabrics together. INFORMATION • You can dry your laundry after the washing cycle without any interruption (automatic or timed drying can be performed after washing). For this, you must also select the Drying function before starting the washing programme.
  • Page 41: Temperature Selection

    Operating the product 5.6 Temperature selection Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current programme.
  • Page 42: Spin Speed Selection

    Operating the product 5.7 Spin speed selection Whenever a new programme is selected, the spin speed recommended for the selected programme is displayed on the Spin Speed indicator. INFORMATION • It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current programme. Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually.
  • Page 43: If You Want To Spin Your Laundry After The Rinse Hold Function

    Operating the product 5.7.1 If you want to spin your laundry after the Rinse Hold function: - Adjust the Spin Speed. - Press Start / Pause / Cancel button. The programme resumes. Machine drains the water and spins the laundry. If you want to drain the water at the end of the programme without spinning, use No Spin function.
  • Page 44: Drying Programmes

    Operating the product 5.8 Drying programmes CAUTION • Machine cleans the lint coming off the laundry automatically during the drying cycle. Machine uses water during drying. For this reason, water tap of the machine should be open also in the drying programmes. • When a new programme is selected, press Auxiliary Function Selection button to adjust the drying option that is suitable for the selected washing programme.
  • Page 45: Washing And Drying Programmes

    Operating the product 5.9 Washing and drying programmes CAUTION • Machine cleans the lint coming off the laundry automatically during the drying cycle. Machine uses water during drying. For this reason, water tap of the machine should be open also in the drying programmes. • 5 Kg Wash & Dry Use to wash cotton laundry up to 5 kg and dry it right after the washing cycle without making any other selection.
  • Page 46: Babyprotect+ Wash&Dry

    Operating the product INFORMATION • Wash&Wear programme is intended to quickly wash and dry the daily clothes which were worn for a short period of time and are not soiled. This programme is suitable for the laundry which contains thin-texture and can dry quickly. (shirts, t-shirts) • Other drying options or programmes should be used for the thick texture laundry which take longer to dry. • BabyProtect+ Wash&Dry Use to wash and then immediately dry your laundry up to 2 kg which requires an anti-allergic and hygienic washing (baby clothes, bed sheets, bedding, underpants, etc.
  • Page 47: Programme And Consumption Table

    Operating the product 5.10 Programme and consumption table (for washing) Auxiliary functions Selectable temperature Programme (°C) range °C 2,40 1400 • • • • 90-Cold Cottons 1,50 1400 • • • • 90-Cold 1,00 1400 • • • • 90-Cold Cottons Eco 60** 0,76 1400 •...
  • Page 48 Operating the product INFORMATION • ***: If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin speed. • The auxiliary functions in the table may vary according to the model of your machine. • Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in mains voltage.
  • Page 49 Operating the product Programme and consumption table (for drying) Auxiliary Drying level functions Selectable Programme (°C) temperature range °C Cotton Dry 2,75 1400 • • • • Synthetic Dry 1,70 • • • BabyProtect+ Wash&Dry 120 3,80 1400 • • • • 90-30 5 Kg Wash&Dry 5,00 1400 •...
  • Page 50: Auxiliary Function Selection

    Operating the product 5.11 Auxiliary function selection Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, lights of the auxiliary functions that can be selected together with that programme illuminate. INFORMATION • Light of the auxiliary function that cannot be selected with the selected programme does not illuminate. When you press the buttons of these auxiliary functions, buzzer is heard and selection is prohibited.
  • Page 51: Prewash

    Operating the product INFORMATION • If the selected dampness level (Iron Dry, Wardrobe Dry, Extra Wardrobe Dry) cannot be reached at the end of the drying cycle, your machine will extend the programme duration automatically. Programme will last longer. • If Timed-Drying is selected, programme is finished at the end of the drying period even if the laundry does not get dry. • If the selected dampness level (Iron Dry, Wardrobe Dry, Extra Wardrobe Dry) is reached during drying cycle, or extra dryness is detected in the timed-drying options, programme will take a shorter time. Time decrease will be shown on the display.
  • Page 52: Drying Steps

    Operating the product • Drying This function enables drying of the laundry after washing. Check with which programmes this auxiliary function can be selected, from the programme table. 5.12 Drying steps 5.12.1 Iron Dry Drying is performed until the drying level reaches Iron Dry step. 5.12.2 Wardrobe Dry Drying is performed until the drying level reaches Wardrobe Dry step.
  • Page 53: Time Display

    Operating the product 5.13 Time display Remaining time for the completion of the programme while it is running is displayed as “01:30” in hours and minutes format. INFORMATION • Programme time may differ from the values in section "Programme and consumption table" depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes at the mains voltage.
  • Page 54: Starting The Programme

    Operating the product INFORMATION • Do not use liquid detergents when you activate End Time function! There is the risk of staining of the clothes. • Door keeps locked during the End Time countdown period. In order to unlock the door, machine should be switched to the pause mode by pressing the programme start/pause button. At the end of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected programme appears on the display.
  • Page 55: Changing The Selections After Programme Has Started

    Operating the product 5.17 Changing the selections after programme has started Malzeme rengi ARC 716 Colour of material is ARC 716 10.5 5.17.1 Adding laundry after the programme has started: INLAY STOCK NO: 2846559001 1400 Extra Kurutma 1400 Extra Kurutma 1000 Dolap Kuruluğu 1000 Dolap Kuruluğu Ütü Kuruluğu Ütü Kuruluğu 30’ 30’ 20° 20° 90’...
  • Page 56: Changing The Auxiliary Function, Spin Speed And Temperature

    Operating the product 5.17.4 Changing the auxiliary function, spin speed and temperature Depending on the step the programme has reached, you can cancel or select auxiliary functions. See, "Auxiliary function selection". Also, you can change the spin speed, temperature and drying settings. See, "Spin speed selection" and "Temperature selection". INFORMATION • The loading door will not open if the water temperature in the machine is high or the water level is above the...
  • Page 57: To Deactivate The Child Lock

    Operating the product 5.18.2 To deactivate the child lock: Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds. After the countdown as "Child Lock 3-2-1" on the display is over, "Child Lock Enabled" is turned off on the display. Malzeme rengi ARC 716 5.19 Cancelling the programme Colour of material is ARC 716 10.5...
  • Page 58: End Of Programme

    Operating the product 5.20 End of programme When the programme is over the End of Programme indicator illuminates and a buzzer is heard. If you do not press any button for 2 minutes, the machine will switch to standby mode. Display and all indicators are turned off. If you press any button or turn the Programme Selection knob when the machine is in standby mode, programme steps that are completed will appear on the display.
  • Page 59: Maintenance And Cleaning

    Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 6.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time. 1 Remove the siphon by lifting it from behind as shown in the picture.
  • Page 60: Cleaning The Body And Control Panel

    Maintenance and cleaning INFORMATION • Repeat Drum Cleaning process in every 2 months. • Use an detergent /anti-limescale suitable for the washing machines. After every washing and drying make sure that no foreign substance is left in the drum. If the holes on the bellow shown in the figure are blocked, open the holes using a toothpick.
  • Page 61: Draining Remaining Water And Cleaning The Pump Filter

    Maintenance and cleaning These filters prevent foreign substances and dirt in the water to enter the washing machine. Filters should be cleaned if they are dirty. 1. Close the taps. 2. Remove the nuts of the water intake hoses to access the filters on the water intake valves.
  • Page 62 Maintenance and cleaning 2. Open the filter cover. 3.To drain the water in the machine. Press the tab on the filter cover downwards and pull the cover out towards yourself. a. In order to collect the water to flow out of the filter, place a large vessel in front of the filter.
  • Page 63: Troubleshooting

    Troubleshooting Programmes do not start after the loading door is closed. Start / Pause / Cancel button is not pressed.>>> *Press Start/Pause/Cancel button. Programme cannot be started or selected. • Washing machine has switched to self protection mode due to a supply problem (line voltage, water pressure, etc. >>> Press and hold On/Off button for 3 seconds to reset the machine to factory settings. (See. “Cancelling the programme”) Water in the machine. • Some water may remain in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the machine. There is water leaking from the bottom of the machine. • There is a problem with hoses or the pump filter. >>>...
  • Page 64 Troubleshooting Loading door cannot be opened. • Loading door lock is activated because of the water level in the machine. >>> Drain the water by running the Pump or Spin programme. • Machine is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes. • Loading door lock is engaged. Loading door lock will be deactivated a couple of minutes after the programme comes to an end. >>> Wait for a couple of minutes for deactivation of the loading door lock. Washing takes longer than specified in the user manual.(*) • Water pressure is low. >>> Machine waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends. • Voltage is low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low. • Input temperature of water is low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results. • Number of rinses and/or amount of rinse water have increased. >>>...
  • Page 65 Troubleshooting Washing performance is poor: Laundry turns grey. (**) • Insufficient amount of detergent has been used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry. • Washing has been performed at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed. • Insufficient amount of detergent is used with hard water. >>> Using insufficient amount of detergent with hard water causes the soil to accumulate on the clothes over time and turns them grey. It is difficult to eliminate greying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
  • Page 66 Troubleshooting Laundry became stiff after washing. (**) • Insufficient amount of detergent is used. >>> Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness. • Detergent is put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, machine can take this detergent during rinsing or softener steps. Put the detergent in the correct compartment. • Detergent was mixed with the softener. >>>...
  • Page 67 Troubleshooting Foam is overflowing from the detergent drawer. • Excessive amount of detergent is used. >>>> Mix 1 tablespoonful softener and ½ L water and pour into the main wash compartment of the detergent drawer. • Put detergent into the machine suitable for the programmes and maximum loads indicated in the “Programme and consumption table". When you use additional chemicals (stain removers, bleaches and etc), reduce the amount of detergent. Laundry remains wet at the end of the programme. (*) • Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>>...
  • Page 68 www.beko.com...

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