Table of Contents
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Message Appears Prompting You to Reset Ink Levels..................................................................... 177
Running a Product Check ................................................................................................................ 177
Resetting Control Panel Defaults ..................................................................................................... 179
Solving Setup Problems ................................................................................................................... 180
Noise After Filling the Ink ............................................................................................................. 180
Software Installation Problems .................................................................................................... 180
Control Panel Setup Problems .................................................................................................... 181
Solving Network Problems ............................................................................................................... 181
Product Cannot Connect to a Wireless Router or Access Point .................................................. 182
Network Software Cannot Find Product on a Network................................................................. 183
Product Does Not Appear in Mac Printer Window ....................................................................... 184
Wireless Network Connection is Unstable on a Mac ................................................................... 185
Cannot Print Over a Network....................................................................................................... 185
Cannot Scan Over a Network ...................................................................................................... 186
Solving Copying Problems ............................................................................................................... 187
Product Makes Noise, But Nothing Copies.................................................................................. 188
Product Makes Noise When It Sits for a While............................................................................. 188
Solving Paper Problems................................................................................................................... 188
Paper Feeding Problems............................................................................................................. 188
Paper Jam Problems Inside the Product ..................................................................................... 189
Paper Jam Problems in the Rear Cover ...................................................................................... 193
Paper Ejection Problems ............................................................................................................. 194
Solving Problems Printing from a Computer..................................................................................... 194
Nothing Prints .............................................................................................................................. 194
Product Icon Does Not Appear in Windows Taskbar ................................................................... 195
Printing is Slow ............................................................................................................................ 196
Solving Page Layout and Content Problems .................................................................................... 197
Inverted Image............................................................................................................................. 198
Too Many Copies Print ................................................................................................................ 198
Blank Pages Print ........................................................................................................................ 198
Incorrect Margins on Printout....................................................................................................... 199
Border Appears on Borderless Prints .......................................................................................... 199
Incorrect Characters Print............................................................................................................ 200
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