Customer Assistance Offices; United States - Chevrolet 1999 Lumina Owner's Manual

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
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Arlington, VA 22203
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Telephone: 1 800 955
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
8-4
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free telephone
1804
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5100
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
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speech impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
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Chevrolet by dialing: 1 800
(TTY users in Canada can dial 1

Customer Assistance Offices

Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Chevrolet, the letter should be addressed to Chevrolet's
Customer Assistance Center.

United States

Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
1-800-222-1020
1-800-833-CHEV (2438) (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
(1–800–243–8872)
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833 CHEV (2438).
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800 263 3830.)
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