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REPORTING SAFETY DEFECTS TO THE UNITED
STATES GOVERNMENT
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform
the National Highway
Traffic Safety Administration (NHTSA), in addition to notifying General Motors.
If NHTSA receives similar complaints,
it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign, However, NHTSA cannot become involved in individual problems
between you, your dealer, or General Motors.
To contact NHTSA, you may either call the Auto Safety Hotline toll-Free at
1-800-424-9393
(or 366-0123 in the Washington, D.C.
area) or write to
NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can
also obtain other information about motor vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety defect, you
should immediately notify Transport Canada, in addition to notifying General
Motors of Canada Ltd. You may write to Transport Canada at Box 8880, Ottawa,
Ontario K1G 352.
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like this, we
certainly hope you'll notify us. Please call us at our Consumer Relations Center,
1-800-458-8006,
or in Canada call, 1-800-263-3777, (English)
or
1-800- 263-7854
(French), or write: Cadillac Motor Car Division, Consumer
Relations Center, 2860 Clark Avenue Detroit, MI 48232.
SERVICE PUBLICATIONS
Information on how to obtain Product Service Publications, subscriptions,
Indexes and summaries as described below is applicable only in
the fifty U.S.
states (and the District fo Columbia) and only for cars and light trucks
with
GVWR less than 10,000 pounds
(4
536 kg).
In Canada, information pertaining to Product Service Bulletins and Indexes can
be obtained by writing to:
General Motors of Canada Limited, Service
Publications Department, 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7.
Cadillac regularly
sends its dealers useful service bulletins
about Cadillac
products. Cadillac monitors product performance in the field. We then prepare
bulletins for servicing our products better, Now, you can get these bulletins too.
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