BARIX Retail Player S400 User Manual
  1. Manuals
  2. Brands
  3. BARIX Manuals
  4. Media Converter
  5. Retail Player S400
  6. User manual

BARIX Retail Player S400 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual RetailPlayer
Introduction
What is RetailPlayer?
Applications
About this manual
Additional documents and support
RetailPlayer S400 / SP400
Interesting Fact
Technical Specifications
Connecting the RetailPlayer S400/SP400
Retrieve the IP address using the Sonic IP® function
Retrieve the IP address using the Discovery Tool
The web user interface
The Settings Page
Main application and failover playlist settings
Playback Priorities
Network Settings - Ethernet
IMPORTANT
Network Settings - Wireless
List of devices tested and working with RetailPlayer
DNS, SonicIP® Volume
Proxy Configuration
Time Settings
Security Settings
Status Page
Logs Page
Defaults Page
Reset to factory defaults - Soft reset
Reboot Page
The RetailPlayer Portal
Portal Login
Devices management
Device registration
Device Settings
Device Control
Device Status
Automation
Opening Hours Scheduler
Weekly Streaming Channel Scheduler
Asset Scheduler
Trigger Sets
Remote Control
Channel Management
Create a new channel
Channel Lists
Add channel lists
IMPORTANT
How to play only tracks
Audio Files
Audio Files Manager
Info
Audio Files Scheduler
How to schedule audio files
IMPORTANT
Audio Files Triggers
How to create a trigger set
Organizations management
Users management
Add new user
User privileges
User Settings
Logout
RetailPlayer Security Information
Encrypted Communication with client certificates
Unique Password for every device
Latest Linux Based Software
Barix firmware and Malware
Compliance and further Information

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Retail Player S400 and is the answer not in the manual?

Questions and answers

Related Manuals for BARIX Retail Player S400

Summary of Contents for BARIX Retail Player S400

  • Page 1 How to create a trigger set Organizations management Users management Add new user User privileges User Settings Logout RetailPlayer Security Information Encrypted Communication with client certificates Unique Password for every device Latest Linux Based Software Barix firmware and Malware Compliance and further Information...

  • Page 2: About This Manual

    (check out the release notes for information on the release history and change log) Barix always recommends to run the latest firmware available and provides a dedicated download area for registered users on www.barix.com /downloads , the RetailPlayer downloadable items are under Products – Decoder or simply type in the search bar at the top of the page “RetailPlayer”, the downloadable items for the RetailPlayer will appear.

  • Page 3: Technical Specifications

    The main difference between the 2 is that the S400 is powered via a 5VDC power supply, while the SP400 is powered via PoE Each product from Barix comes with a printed Quick Install Guide offering an overview on the physical interfaces and how to connect to...
  • Page 4 MP3 (CBR/VBR) up to 320 Kbps, 8..48KHz sampling frequency HE-AAC, HE-AAC+ V2, AAC, AAC+ Opus, Ogg Vorbis Linear PCM 16bit 44.1kHz stereo big endian Barix IPAM400 processor module Quad-Core ARM Cortex™ A7 User Interface Web user interface for configuration RetailPlayer management Portal...
  • Page 5 Retrieve the IP address using the Discovery Tool Other than the Sonic IP® function, there are other ways to find out a Barix device’s IP address. One is by using the Discovery Tool from Barix. The Discovery Tool is freely available for download from www.barix.com/downloads...

  • Page 6: The Web User Interface

    The Discovery Tool should find any device that is on the same network as the computer running the tool, regardless of their current IP address setting. The tool will not search through a router to another subnet. You can use the address that appears in the Discovery Tool to access the RetailPlayer device via a web browser. However, keep in mind that the IP address could change if the RetailPlayer is rebooted.
  • Page 7 Set the RetailPlayer device to run in Portal mode. This means that the device will connect to the Portal Set the device to run in stand-alone mode. indicated in the Portal URL field. By default is set the Barix Portal endpoint: wss://player.manage.barix.com This means the device will not connect with /be/v1/api/device/ the Portal.
  • Page 8 Priority Source name Description Priority Stream When received it plays on top of all other sources USB Tracks This feature is controlled by the Portal ( PLAY from USB activated from the Settings tab of the Device page). If a USB is plugged and the option is active, the device will play the USB tracks on top of all other sources but not over the Priority URL.

  • Page 9: Network Settings - Wireless

    DHCP Hostname IP Address When DHCP is the chosen protocol it is possible to indicate the Hostname It is the fixed IP address of the RetailPlayer device. The IP address is the unique of the DHCP server to be sent in the DHCP request. It's an optional field. identifier of a device on a network, in case of static assignment make sure that no other device on the same network has the same IP address assigned to the RetailPlayer...

  • Page 10: Proxy Configuration

    This address is for the Domain Name Server. It tells the RetailPlayer which DNS server to contact to resolve domain names into IP addresses. I.e the address of an internet radio like http://barix.streamguys.net/Barix_hi has to be translated into an IP address, this is the job of the DNS server. The alternative DNS is a backup resolution in case the primary DNS server is down.

  • Page 11: Time Settings

    Host Insert here the Hostname or the IP Address of the Proxy Port The port number used by the proxy to listen for incoming connections User name If the proxy requires authentication, inset here the username to be used, otherwise leave the field empty User password If the proxy requires authentication, inset here the password to be used, otherwise leave the field empty...
  • Page 12 *Only available from FW V6.3 onward SUBMIT By clicking on the button SUBMIT all the changes made in the SETTINGS page are applied in the configuration. By clicking on CANCEL all the changes are not applied and the fields return to their previous inserted value. Status Page On the top navigation bar click on STATUS to visualize the current status of the RetailPlayer device.
  • Page 13 The actual RetailPlayer device (in parenthesis is the Part Number) IPAM type The Barix IPAM codec module installed in the device (in parenthesis the Part Number of this component) MAC Address Media Access Control address - This is the hardware address of the Ethernet interface of the device. It is required when the device is registered on the RetailPlayer Portal.
  • Page 14 How long the device is powered on When contacting the Barix support it is useful to take a screenshot of this page and attach it in the communication along with the Logs downloaded from the corresponding page. Do not forget to give a description as much detailed as possible about the steps made that led to the issue.
  • Page 15 The RetailPlayer platform offers the possibility to update the firmware of the device locally from the web user interface or remotely via the Portal. More details are provided in this chapter on both functionalities. Run always the latest firmware available from Barix as it might include bug fixes, improvements or new useful features The Update page has 3 purposes:...
  • Page 16 Click on “Choose File”, locate and select the corresponding TAR archive Click on “Upload” An indication bar will show up indicating the upload process completion. Wait until the process is finished (don't disconnect power supply during this operation) Once the upload is complete the device will reboot automatically. Reload the page or click the home link to go back to the home page.
  • Page 17 If your RetailPlayer device is powered, shut it off Make sure the device is connected to internet. For this process to work the device will attempt a connection to Barix Download server via HTTP (port 80), if successful it will download the rescue image from this server...
  • Page 18 The Portal is accessible using a web browser at: https://manage.barix.com Portal Login When purchasing the RetailPlayer solution, get in touch with Barix Support team ( support@barix.com ) or with your local distributor to receive your RetailPlayer Portal credentials, required to login.

  • Page 19: Devices Management

    The side-bar menu on the left gives access to the following sections of the Portal: Organization selector: If the organization in use has one or more sub-organizations, they will be listed in this drop down menu selector. Changing between different organizations affects the visualization of the resources of the same: devices, channels, channels lists, audio files schedules and triggers Devices: the device management section (registration, configuration, control, monitoring of each RetailPlayer device) Channels: the channels are the stream URLs, this button gives access to the configuration of the channels...
  • Page 20 Search in the list. Use this text input field to search for devices in the list. Parameters that can be used for the search: Name, MAC, Location, Notes. Refresh the table. The table is automatically refreshed every 15s but if a quicker refresh is required the user can click on this button. Device List Delete a device from the Portal.
  • Page 21 Device is playing Main URL. By mouse overlay is possible to visualize the stream URL that is playing Playback Status Device is playing Fallback URL. By mouse overlay is possible to visualize the stream URL that is playing Device is playing Failover Tracks. By mouse overlay is possible to visualize the track that is playing Device is playing an Event (scheduled asset or triggered asset).
  • Page 22 Select the Organization this device belongs to, from this setp onward it is possible to modify the parameters also after the registration is completed Give a Name to the device and, if needed write a note about it Select the time zone the device is running in Complete the registration Device Settings After the registration the user goes into the Device Settings, to finalize the configuration of the device just being added, the same section can be...
  • Page 23 BASIC SETTINGS Name Assign a name of your choice to the device Shows the MAC Address of the device Firmware Select the firmware to run on the device. The latest firmware is automatically added to the menu when available (they are not actually loaded on the device automatically).
  • Page 24 Channel These are the channels added in the channel list selected in the settings section. Click on the desired channel to start its playback on the device. The large channel name at the center of the screen shows the current playback channel Mute / Unmute It mutes/unmutes the audio output of the device Volume...
  • Page 25 WiFi SSID Indicates the name of the Service Set Identified to which the device is currently connected WiFi SIGNAL Indicates the power of the WiFi received at the device WiFi LOCAL IP Indicates the IP address of the device's wireless interface PORTAL URL Indicates the Portal URL from the device settings PRIORITY STREAM...
  • Page 26 How to use the opening hours scheduler: Select the time zone your device is in The green areas display when the audio player must be active, playing music, while the gray areas display when the audio player must be inactive Use the mouse to switch between green and gray, drag 'n drop vertically on each day to switch between green (on) or gray (off) Use the buttons “all”...
  • Page 27 How to use the streaming channel scheduler: Select the channel you want to schedule from the "Picked Channel" drop-down menu (only the channels from the current channel list are available, channel list is selected in the Overview tab in the Basic settings) Click on the desired day and time of the week when you want to change the playback on the picked channel It's possible to insert triggers for different channels in slots of 30 minutes, hence allowing the possibility to change channel every 30 minutes...

  • Page 28: Remote Control

    Trigger Sets The trigger sets in the device section allows the possibility for store managers to view the sets assigned to the device. A Set is a set of buttons associated to an audio file, when the button is pressed, the player fades out the music and plays the triggered audio file (can be an ad, a pre recorded message, an alarm, an offer on a product, an happy brithday song...), when the file is finished the music fades back in.

  • Page 29: Channel Lists

    user "Dave" is part of an organization called "Davides". The channels displayed are only the ones related to "Davides" and its SUB-ORG, clearly visible in the channel table, because the user is currently operating in such org. In the upper-left corner, it is possible to change the organization unit, so all the corresponding resources (devices, channels, and channel lists) are displayed accordingly.
  • Page 30 the BIN icon allows to delete the corresponding channel list Add channel lists Click on the button in the top-right corner to create a new channel list: When creating a new channel list the following information are required: NAME: Assign a name to the channel list ORG UNIT: select to which organizational unit the list belongs to CHANNEL: Click on “+”...
  • Page 31 Upload the required number of fallback tracks, it is possible to upload multiple tracks at once See the upload status, when all tracks are uploaded click on Confirm, depending on the number of tracks uploaded, allow enough time for the Portal to render the tracks in the list At this point the Tracks are being downloaded by the RetailPlayer devices, if any is set to play this channel list - Wait for all the tracks to be downloaded on the players.

  • Page 32: Audio Files

    6. On the Device tab, those players that are set on the corresponding channel list, it is clearly reported that the player is set to play only tracks, either from the Real Time Controls and the Status Report. Audio Files In RetailPlayer Portal V3.x onward has been introduced the premium "Audio Files"...
  • Page 33 To delete an audio file uploaded: Click on the checkbox for the desired file The upper row turns red and a trash can appears on the right corner, click on the trash can and confirm the operation to delete the file Info The maximum size of each individual file has to be <...
  • Page 34 To access a minute resolution view, zoom in the schedule all the way using the provided navigation buttons (visible below the scheduler) or using the mouse wheel Once the schedule is confirmed click on "SAVE" in the top right corner Click on ASSIGN DEVICES button underneath the scheduler to assign the scheduler just created to multiple devices (devices with FW <6.x cannot be selected.
  • Page 35 Only available on devices running FW > 6.1.x This is another premium function added on RetailPlayer that allows the possibility to create trigger sets made up of max. 10 buttons, that can be used to manually trigger the playback of audio files associated with each button. The playback can be triggered from the Portal or from the web application accessed via QR Code scanning.
  • Page 36 Click on SAVE Click on ASSIGN DEVICES to assign the trigger set to the desired devices (only devices part of the same ORG and with a FW > 6.1.x can run the trigger set functions) Click on SAVE Once a Trigger set is assigned to a device it is possible to trigger the playback of the audio files associated with the buttons from the Portal. Devic es Select the device Automation TRIGGERS By clicking on each one of the buttons shown in this page is possible to trigger the playback.

  • Page 37: Users Management

    Each item is editable and will open its corresponding editing page by clicking on By clicking on close to the organization name is possible to add a sub-organization. To cancel an organization, first, click on to access the editing panel and then on in the top right corner.

  • Page 38: User Settings

    User privileges When creating or modifying a user note the option "Privileges" in the sidebar menu. Click on it to access the user privileges settings, an area where it is possible to set specific permission for the user selected. For every user it is possible to determine permissions to access and modify certain functions of the platform or not, in addition, it is possible to assign users to sub-organizations part of the main organization they are in.
  • Page 39 There are no troubles with Malware on a RetailPlayer device! Even though it's theoretically a complete computer system and could run any software, there is no way to download and run malware. Since the firmware is a closed package that only accepts Barix software, SSH or Shell connection is not possible, hence the installation of 3rd party software is not possible.
  • Page 40 Policy. Please follow the Safety and Precaution Recommendations. Barix is a ISO 9001:2015 certified company. All rights reserved. All information is subject to change without notice. All mentioned trademarks belong to their respective owners and are used for reference only.

This manual is also suitable for:

Retail player sp400

Table of Contents