Troubleshooting - Sony STR-DG910 Operating Instructions Manual

On placement
• Place the receiver in a location with
adequate ventilation to prevent heat buildup
and prolong the life of the receiver.
• Do not place the receiver near heat sources,
or in a place subject to direct sunlight,
excessive dust, or mechanical shock.
• Do not place anything on top of the cabinet
that might block the ventilation holes and
cause malfunctions.
• Do not place the receiver near equipment
such as a TV, VCR, or tape deck. (If the
receiver is being used in combination with a
TV, VCR, or tape deck, and is placed too
close to that equipment, noise may result,
and picture quality may suffer. This is
especially likely when using an indoor
antenna. Therefore, we recommend using an
outdoor antenna.)
• Use caution when placing the receiver on
surfaces that have been specially treated
(with wax, oil, polish, etc.) as staining or
discoloration of the surface may result.
On operation
Before connecting other components, be sure
to turn off and unplug the receiver.
On cleaning
Clean the cabinet, panel, and controls with a
soft cloth slightly moistened with a mild
detergent solution. Do not use any type of
abrasive pad, scouring powder, or solvent,
such as alcohol or benzine.
If you have any questions or problems
concerning your receiver, please consult your
nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem.
Audio
There is no sound, no matter which
component is selected, or only a very
low-level sound is heard.
• Check that the speakers and components
are connected securely.
• Check that both the receiver and all
components are turned on.
• Check that MASTER VOLUME is not set
to "VOL MIN".
• Check that the SPEAKERS (OFF/A/B/
A+B) is not set to off (page 33).
• Check that headphones are not connected.
• Press MUTING to cancel the muting
function.
• Check that you have selected the correct
component with the input buttons (page
41).
• The protective device on the receiver has
been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.
There is no sound from a specific
component.
• Check that the component is connected
correctly to the audio input jacks for that
component.
• Check that the cord(s) used for the
connection is (are) fully inserted into the
jacks on both the receiver and the
component.
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