Cambridge Elevating BES3 Service Manual

BES3
SERVICE GUIDE
TECHNICAL SUPPORT: 1-866-209-3421
Email: partsorders@cambridgeelevating.com
Quick System Code Guide v3.16 and previous
100
121 - Remote monitoring reset
123 - Started communicating
123_3_# - System startup
1234567 - Service mode
124 - Module software update
125 - Module self-reset timer
126 - Module self-reset
127 - Module remote reset
131 - Drop in communications
132 - Remote report request
134 - Multiple self-reset
135 - Module self-reset, timer
141 - System voltage < 24Vdc
142 - Releveled >=5 times a day
143 - Calls were over 30 for day
145 - Communications failure
171 - R&D test
300
312 Light curtain is blocked
313 No 120VAC or 220VAC
314 Main controller safety
315 Cartop safety activated
317 System is in service mode
321 System voltage very low
323 Battery capacity very low
325 Battery faulty
326 DC power fault
327 DC power low
341 Run timer fault
342 Cartop relay monitor
343 Gate safety monitor
345 Contactor monitor
351 Floor relay monitor
352 Landing door cancelled call
353 Cab gate canceled call
354 Positioning system error
361 Cab Gate left open
**362 Overdue account
364 System failed to find a floor
**365 Landing door safety fault
371 MCU chip failed
500
512 A landing door is open
513 A cab gate is open
514 Main controller safety
515 Cartop safety activated
517 No 120 or 220Vac
521 Low DC voltage
523 DC Power system failure
524 Battery recharging
525 Very low battery capacity
532 Cartop relay fault monitor
5353 Software version error
543 Internal fault monitor
**545 Contactor monitor
**562 Overdue account
**565 Landing door safety fault
700
7 steady Program not running
721 cab did not move
723 Low up speed
724 low / no down speed
725 low down leveling speed
727 No up movement
731 Positioning system fault
732 Contactor overload tripped
734 Door zone fault
735 Positioning sensor spacing
741 Cam too high or missing
751 Floor relay fault or F4 fuse
** A hard reset is required, see service manual section K.
Customers should never be instructed on how to do a hard reset.
Remote Monitoring Module – LED Status Indicator
Breathing Cyan (LED glow increases and decreases slowly):
- Connected to internet, fully functional.
Blinking Cyan (Rapidly flashing cyan):
- Connected to cellular service and attempting to
connect to cloud server. This may take a few minutes.
Flashing Green (Steadily flashing green twice a second):
- SIM card is active and attempting to connect to
cellular service. This may take a few minutes
Any White Pattern (Either flashing or breathing):
- Module is awake, performing internal system check.
- Usually changes from to other status within 20 sec.
- Module may be defective if it displays a long period of
white LED status.
Flashing Dark Blue (Twice per second):
- Module in listening mode, not detecting the SIM card.
- Module may be defective if it displays a long period of
dark blue LED status.
Any Magenta Pattern (Either flashing or breathing
magenta):
- Module receiving new firmware update and is in
"safe" mode.
- Updating the module usually takes less than one
minute.
Any Red Pattern (Several red flashing patterns):
- Any red LED blinking or flashing indicates a cellular
connection failure.
- Flashing red two times indicates an internet
connection failure.
- Flashing red three times indicates the cloud server is
unreachable.
- Flashing orange means bad handshake connection.