Sony STR-DA5700ES Operating Instructions Manual page 140

Audio
There is no sound, no matter which
equipment is selected, or only a very
low-level sound is heard.
• Check that the speakers and equipment are
connected correctly.
• Check that both the receiver and all
equipment are turned on.
• Check that MASTER VOLUME control is
not set at –∞ dB. Try to set it at about
–40 dB.
• Check that SPEAKERS (A/B/A+B/OFF)
is not set to OFF (page 10).
• Press MUTING on the remote control to
cancel the muting function.
• Try pressing the input button on the remote
control or INPUT SELECTOR on the
receiver to select the equipment of your
choice.
• Check that headphones are not connected.
• When you want to listen to the sound from
the TV speaker, set "Audio Out" to
"TV+AMP" in the HDMI Settings menu.
If set to "AMP," the sound is not output
through the TV speaker. If you output the
multi-channel sound from the receiver, set
to "AMP."
• Sound may be interrupted when the
sampling frequency, the number of
channels or audio format of audio output
signals from the playback equipment is
switched.
• Set the "EQ" setting of the iPhone/iPod to
"Off" or "Flat."
There is severe hum or noise.
• Check that the speakers and equipment are
connected correctly.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters away from a TV set or
fluorescent light.
• Move your TV away from the audio
equipment.
140
US
• Make sure you have grounded the
U SIGNAL GND terminal (only when a
turntable is connected).
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound from specific
speaker(s).
Front
• Connect headphones to the PHONES jack
to verify that sound is output to the
headphones.
If only one channel is output to the
headphones, check that all the cords are
fully inserted into the jacks on both the
receiver and the equipment.
If both channels are output to the
headphones, check the connection of the
front speaker which is not outputting any
sound.
• Make sure you have connected both the L
and R jacks to an monaural equipment,
analog equipment requires both L and R
jack connections. Use a monaural-stereo
cable (not supplied). However, there will
be no sound from the center speaker when
a sound field (Pro Logic, etc.) is selected.
Center/surround/surround back
• Check that the speaker settings are
appropriate for the setup using "Auto
Calibration" or "Speaker Connection" in
the Speaker Settings menu. And then
check that sound is output from each
speaker correctly, using "Test Tone" in the
Speaker Settings menu.
• Select the "HD-D.C.S." sound field
(page 72).
• Adjust the speaker level (page 104).
• Make sure the center/surround speaker(s)
is (are) set to either "Small" or "Large."