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Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
The burners do not ig-
nite when the hob is be-
ing used for the first
time or after it has been
out of use for a longer
period.
The burner does not
light after several at-
tempts.
The gas flame goes out
after ignition.
The flame suddenly
looks different.
Cause and remedy
There could be an air lock in the gas pipe.
You may need to make several attempts before the
burner ignites successfully.
There is a technical fault.
Turn all of the controls clockwise to the position
and interrupt the power supply to the hob for a few
seconds.
The burner is not correctly assembled.
Assemble the burner correctly.
The gas shut-off device has not been opened.
Open the gas shut-off device.
The burner is wet and/or dirty.
Clean and dry the burner.
The flame openings are blocked and/or wet.
Clean and dry the flame openings.
The flames do not touch the thermocouple and the
burner does not get hot enough:
The burner parts are not positioned correctly.
Assemble the burner components correctly.
The thermocouple is dirty.
Remove any soiling.
The burner parts are not positioned correctly.
Position the burner parts correctly.
The burner head or the holes in the burner cap are
dirty.
Remove any soiling.
Problem solving guide
33
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