•
Stuck Key Test
Checks the internal microcode of the keyboard and
the external interface of the keyboard controller chip
for a repeating-key signal.
Why Run a Keyboard Test?
Keyboard problems are not always caused by the
keyboard. For example, a complete lockup of the com-
puter system, rendering the keyboard inoperable, is more
likely caused elsewhere. There are three symptoms that
are likely to be keyboard-related. Sometimes, the config-
uration of a program changes the function of a key or key
combination. Likewise, key configuration programs can
change a key’s function. Because these programs are
memory resident, you should be sure to clear them out of
the computer’s memory before running a subtest in the
Keyboard Test Group. Clear them from memory by
rebooting the computer from the Dell Server Assistant
CD. When these possibilities have been eliminated, and
if the following symptoms occur, you should run one or
more of the subtests in the Keyboard Test Group:
•
When you press a key, the character represented by
that key appears repeatedly; the key seems to be
stuck. Run the Stuck Key Test.
•
When you press a key and the response is different
from the usual response or the response you antici-
pated, the key contact may be damaged. Run the
Keyboard Interactive Test.
•
When a key does not work at all, run all of the sub-
tests in the Keyboard Test Group.
M
ouse Test
The Mouse Test checks the functionality of the mouse
controller (which coordinates cursor movement on the
screen with corresponding movement of the mouse or
touch pad) and the operation of the mouse keys/touch
pad.
Subtests
There are no subtests for the Mouse Test Group.
Running the System Diagnostics
5-13