A Solid Blue Screen Appears; Dell Mediadirect Problems - Dell Vostro 1500 Owner's Manual

Windows XP
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.
Windows Vista
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start
with this version of Windows.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.

A solid blue screen appears

U R N T H E C O M P U T E R O F F
T
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Dell MediaDirect problems

H E C K T H E E L L
C D M
menu to access Dell MediaDirect Help.
T O P L A Y M O V I E S W I T H
T H E D E L L DV D P L A Y E R
this software should already be installed.
V I D E O Q U A L I T Y P R O B L E M S
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.
C A N N O T P L A Y S O M E M E D I A F I L E S
to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
→ Control Panel→ Programs→ Use an older program
If you are unable to get a response by pressing a
—
E D I A I R E C T H E L P F I L E F O R I N F O R M A T I O N
D
D E L L M E D I A D
If you purchased a DVD drive with your computer,
—
Turn off the Use Hardware Acceleration option.
—
—
I R E C T , Y O U M U S T H A V E A
Because Dell MediaDirect provides access
Use the Help
—
D V D D R I V E A N D
Troubleshooting
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