Finding Solutions - Dell OptiPlex GX240 User Manual

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So l vi n g Pro b l em s

Finding Solutions

This section describes computer and software problems, offers corrective
actions, describes the utility, and provides computer messages and codes.
Before you call Dell for technical assistance, complete the following tasks to
help you resolve computer problems:
Read "About Your Computer" and
Take the problem-solving action listed in the following table for the
component or equipment that is malfunctioning.
S o l v i n g P r o b l e m s
Need a driver for a graphics card,
network adapter, sound card, software,
or some other device
Power light does not light
Monitor power light does not light
No sound
Printer not working
Serial or other parallel devices not
working
Mouse not working
Keyboard not working
Floppy drive or hard drive: lights not lit,
scraping or unusual noises, no noise
Computer battery not working
Expansion card errors or malfunction
A program locks up
Computer locks up
Computer gets wet
Computer is dropped or damaged
"CAUTION: Safety Instructions."
See "Drivers for Your Computer"
See "Power Problems"
See "Video and Monitor
See "Sound and Speaker
See "Printer Problems"
See "Serial or Parallel Device
See "Mouse Problems"
See "Keyboard Problems"
See "Floppy Drive Problems" or
Drive Problems"
See "Battery Problems"
See "Expansion Card Problems"
See "Recovering From a Program That Is
Not Responding"
See "Restarting a Computer That Is Not
Responding"
See "Repairing a Wet Computer"
See "Repairing a Dropped or Damaged
Computer"
Problems"
Problems"
Problems"
"Hard