Keyboard Problems; Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding - Dell Dimension 2400 Series Owner's Manual

Keyboard Problems

CAUTION:
Product Information Guide.
C HECK THE KEYBOARD CABLE
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 18), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T EST THE KEYBOARD
If the new keyboard works, the original keyboard is faulty.
C HECK FOR INTERRUPT REQUEST CONFLICTS

Lockups and Software Problems

CAUTION:
Product Information Guide.

The computer does not start up

HECK THE IAGNOSTIC
C D
NSURE THAT THE
E

The computer stops responding

NOTICE:
T URN THE COMPUTER OFF
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
24
Solving Problems
Before you begin any of the procedures in this section, follow the safety instructions in the
—
— Connect a properly working keyboard to the computer, and try using the keyboard.
— See page 44.
Before you begin any of the procedures in this section, follow the safety instructions in the
IGHTS — See page 35.
L
OWER ABLE IS IRMLY ONNECTED TO
P C F C
You might lose data if you are unable to perform an operating system shutdown.
— If you are unable to get a response by pressing a key on your keyboard or
HE OMPUTER AND TO HE LECTRICAL
T C T E
UTLET
O