EMERGENCIES:
If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Gas leaking from
• Damaged hose.
cracked/cut/burned hose.
Gas leaking from LP
• Mechanical failure due to rusting or
cylinder.
Gas leaking from LP
• Failure of cylinder valve from mishandling
cylinder valve.
Gas leaking between LP
• Improper installation, connection not
cylinder and regulator
connection.
Fire coming through
• Fire in burner tube section of burner due
control panel.
Drip fire or continuous
• Too much Drip buildup in burner area.
excessive flames above
cooking surface.
Troubleshooting
Problem
Burner(s) will not light
using ignitor.
(See Electronic Ignition
Troubleshooting also)
Continued on next
page.
ELECTRICAL ISSUES:
mishandling.
or mechanical failure.
tight, failure of rubber seal.
to blockage.
Possible Cause
GAS ISSUES:
• Trying to light wrong burner.
• Burner not engaged with control valve.
• Obstruction in burner.
• No gas flow.
• Vapor lock at coupling nut to LP cylinder.
• Coupling nut and LP cylinder valve not
fully connected.
• Electrode cracked or broken; "sparks at
crack.
• Electrode tip not in proper position.
• Wire and/or electrode covered with
cooking residue.
• Wires are loose or disconnected.
• Wires are shorting (sparking) between
ignitor and electrode.
• Dead battery.
•Turn off gas at LP cylinder or at source on natural gas systems. If the
hose is cracked or cut but not burned, simply replace valve / hose /
regulator. If the hose is burned, the cause could be other than a faulty
valve/hose/regulator. Discontinue use of grill until a plumber or gas
technician has investigated and corrected the problem.
• Replace LP cylinder.
• Turn off LP cylinder valve. Return LP cylinder to gas supplier.
•Turn off LP cylinder valve. Remove regulator from cylinder and visually
inspect rubber seal for damage. See LP Cylinder Leak Test and
Connecting Regulator to the LP Cylinder.
•Turn off control knobs and LP cylinder valve. Leave lid open to allow
flames to die down. After fire is out and grill is cold, remove burner
and inspect for spider nests or rust. See Spider Alert and Cleaning the
Burner Assembly sections of this Use & Care Guide.
• Turn off control knobs and LP cylinder valve. Leave lid open to allow
flames to die down. After cooling, clean food particles and excess
Drip from inside firebox area, Drip tray, and other surfaces.
Prevention/Solution
• See instructions on control panel and in Use and Care section.
• Make sure valves are positioned inside of burner tubes.
• Ensure burner tubes are not obstructed with spider webs or other
matter. See cleaning section of Use and Care.
• Make sure LP cylinder is not empty. If LP cylinder is not empty,
refer to "Sudden drop in gas flow."
• Turn off knobs and disconnect coupling nut from LP cylinder.
Reconnect and retry.
• Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten by hand only - do not use
tools.
• Replace electrode(s).
Main Burners:
• Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8" to 1/4". Adjust if necessary.
Sideburner
• Tip of electrode should be pointing toward gas port opening on
burner. the distance should be 1/8" to 3/16". Adjust if necessary.
• Clean wire and/or electrode with rubbing alcohol and clean swab.
• Reconnect wires or replace electrode/wire assembly.
• Replace ignitor wire/electrode assembly.
• Replace with a new AA-size alkaline battery.
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